Hyatt Residence Club Sedona Piñon Pointe AZ REVIEW - MASTER THREAD
Mar 8, 2022, 9:45 pm
#46
Join Date: Sep 2019
Location: USA
Posts: 31
Oh, it's just something you said:
Because sometimes the worst experiences make the best memories... I'll roll the dice 
Mar 8, 2022, 9:52 pm
#47
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,948
Mar 9, 2022, 3:17 pm
#48
Join Date: Feb 2007
Posts: 1,130
B
Problem booking a one day award to add to your 3 day. We have this issue with another distination property that was individual units rented out (hawaii) so kinda like a timeshare but not Hyatt vacation. So are your 4 days available if you booked it as one reservation? If so you may need to cancel the ressie and then book as 4 nights -- also if your trying to use the cat 1-4 cert you're going to need help with having it pulled correctly. It might not be an option
Nov 15, 2022, 2:10 pm
#49
Join Date: Mar 2012
Posts: 3,166
Do you earn QNs and a brand explorer badge (HRC) when staying at this property?
I stayed here a week ago using a few free night awards, and my stay record has not posted to my World of Hyatt account yet.
I called the resort to ask about the missing stay credit, and the person on the phone told me they don't post stays at this place to Hyatt accounts because they are a timeshare property and not a regular Hyatt property.
I knew HRCs were different from other Hyatt's, but I never knew I would not received stay credits, unless the person on the phone was wrong.
Could anyone share their experience regarding QNs and brand explorer badges for staying at HRCs? (the one at Sedona in my case)
Thank you-
I stayed here a week ago using a few free night awards, and my stay record has not posted to my World of Hyatt account yet.
I called the resort to ask about the missing stay credit, and the person on the phone told me they don't post stays at this place to Hyatt accounts because they are a timeshare property and not a regular Hyatt property.
I knew HRCs were different from other Hyatt's, but I never knew I would not received stay credits, unless the person on the phone was wrong.
Could anyone share their experience regarding QNs and brand explorer badges for staying at HRCs? (the one at Sedona in my case)
Thank you-
Nov 15, 2022, 2:40 pm
#50
Join Date: Feb 2005
Location: Washington DC
Programs: BA GLD, AA GLD 1MM, Hyatt Glob, Marriott LT Titanium
Posts: 1,702
Nov 15, 2022, 2:50 pm
#51
Join Date: Mar 2012
Posts: 3,166
Glad to hear stays at this property do count as QNs.
I am going to wait just a little more before I contact Hyatt regarding the missing stay credit.
Nov 15, 2022, 3:45 pm
#52
Join Date: May 2014
Posts: 42
I'm in the same boat as agjil. I checked out on Nov 8th, 3 nights on points and award and nothing has posted yet. I just sent a request for missing stay credit this morning.
I'm counting on the qualifying nights plus double nights from the business credit card to help me requal for Globalist.
I'm counting on the qualifying nights plus double nights from the business credit card to help me requal for Globalist.
Last edited by wackyducky; Nov 15, 2022 at 4:15 pm
Nov 16, 2022, 3:22 pm
#55
Join Date: Mar 2012
Posts: 3,166
Thanks for sharing!
Good to know...I guess I also need to wait a little more for my stay credit then.
Thank you.
Thank you.
Feb 16, 2023, 6:24 pm
#58
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,948
Not only would they not upgrade us in advance (we had two studios booked as globs), but also front desk was adamant about no upgrade when we checked in even though one bedrooms were available. These HRCs seem very intent sticking with their policy/terms of not honoring glob benefits. Frankly the staff there was pretty rude overall. Fantastic location but aside from that I would never return to this property.
Feb 16, 2023, 7:23 pm
#59
Join Date: Dec 2007
Location: SFO
Posts: 4,916
Not only would they not upgrade us in advance (we had two studios booked as globs), but also front desk was adamant about no upgrade when we checked in even though one bedrooms were available. These HRCs seem very intent sticking with their policy/terms of not honoring glob benefits. Frankly the staff there was pretty rude overall. Fantastic location but aside from that I would never return to this property.
Feb 17, 2023, 8:05 am
#60
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,948
Correct. HRCs (and some others) do not have to offer upgrade to globs as a benefit. But they can, if they want to. That’s why I said they were sticking with their policies and NOT upgrading.