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Originally Posted by Ripper3785
(Post 23707540)
Currently I'm having trouble searching for a free cat 1-4 award night. Clicked on reserve from the page that shows the available award in my awards. Tried 4 cities and a couple different sets of dates, some substantially in the future. Never saw a free night avail. Just displayed the different revenue rates. Have done this successfully before. Anyone else having this issue?
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jonathanev,
If you you would like to PM your Gold Passport number along with desired hotel and stay dates I would be happy to look in to this for you. Thanks! |
... wish they would fix the bug in their iPhone app that shows only 1/1000th of the GP points a person has on the home screen. ;)
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Originally Posted by austin_modern
(Post 23763992)
... wish they would fix the bug in their iPhone app that shows only 1/1000th of the GP points a person has on the home screen. ;)
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*sigh*
Would be nice if I could book, but the websites been doing this all morning. http://i62.tinypic.com/b6of4l.png |
Maybe I'm missing the obvious, but on the Android App, how do I add a hotel to my list of favorites?
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Stupid freakin' HP.com website.......keeps looping me back to log in page....! Not happy with this...missing a possible redemption as I cannot get back in and called 800 but they not don't see the room!!!!!!!:mad:
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Problems using Firefox
For the past several days, whenever I click on "Sign In" at the top of the Hyatt.com home page, Firefox (my preferred browser) has been going into a "(Not responding)" mode. Similarly, if I try to launch goldpassport.com in Firefox, it goes into a "(Not responding)" mode.
There seemed to be a slight hesitation trying to log in using IE, but was able to get access and log in from either web page with that browser. Is there a known issue WRT Firefox (Ver 33.1 running under Windows 8.1) accessing GP accounts? Am not getting "(Not responding)" for any other web site. |
Originally Posted by jmd001
(Post 23841751)
For the past several days, whenever I click on "Sign In" at the top of the Hyatt.com home page, Firefox (my preferred browser) has been going into a "(Not responding)" mode. Similarly, if I try to launch goldpassport.com in Firefox, it goes into a "(Not responding)" mode.
There seemed to be a slight hesitation trying to log in using IE, but was able to get access and log in from either web page with that browser. Is there a known issue WRT Firefox (Ver 33.1 running under Windows 8.1) accessing GP accounts? Am not getting "(Not responding)" for any other web site. |
Originally Posted by jmd001
(Post 23841751)
...Is there a known issue WRT Firefox (Ver 33.1 running under Windows 8.1) accessing GP accounts? ...
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Anybody else unable to log in to their Hyatt.com account today? Every time I try I get the following error
"An unexpected error has occurred while attempting to process your request. Please try again later. For assistance, please contact Hyatt Gold Passport Customer Service at 1-800-30-HYATT or your nearest Worldwide Reservation Center" |
Originally Posted by Cohall
(Post 23856348)
Anybody else unable to log in to their Hyatt.com account today? Every time I try I get the following error
I've tried both Firefox and IE with the same results. |
"The Hyatt Gold Passport system is undergoing maintenance at this time."
Whee. |
We are having some issues with Gold Passport at this time we are aware of the problem and are working to fix it as quikly as poosible.
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Entire site still down for maintenance.
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