Nope... It's a regular occurence for me too. Really annoying.

I found that sometimes first using a corporate rate (like costco) and then ticking the points option does work. But it's a pain.

The Hyatt website is really bad... I wonder how much business Hyatt is loosing due to it's crappy website. A co-worker of mine was trying to book a us a stay in San Diego and just gave up... it was SO FRUSTRATING and impossible to book. I also think service on the Diamond Line has taken a hit.

We have moved our hotel reservations to the Omni.

Soon will AVOID Hyatt all together. Not worth the pain to make a reservation.

For the thousandth time, there hasn't been a "Diamond Line" in years. They don't even say that on the phone anymore. You're just placed higher in the queue of regular customer support.

Scary to be logged in but see all my reservations gone. Mildly annoying.

For the past hour unable to make a reservation for an upcoming weekend reservation on Hyatt.Com

Called Hyatt reservations on hold for over 20 minutes, hung up CALLED MARRIOTT... on hold for 5 seconds... SUCCESS made a 7 day reservation at a Marriott.

You're not a very loyal Diamond if you don't HUCA at least twice.

I had to call in earlier today because points didn't get returned to me after reducing a two night P+C stay to one. Apologies if I made them do something that broke the system.

Reservations are back.

While it annoys me that I cannot search for PC availability online i would say their website is much better than Hilton's.

I had an interesting error just before the system went out today. Selected a date in early April and the system defaulted to the year 1972 :eek: and I got a message saying that I had selected a past date :confused: then it would not allow me to change the year :mad:

Not only did I see that, but then it went the other way and tried to look for availability in 2058!

All of my award reservations show this:

http://i.imgur.com/yolAyq4.png

Clicking "cancel" leads to a message that says I need to call to cancel. Anyone else?

That's pretty standard, happens once a property has "touched" your reservation. An e-mail to GP normally gets quick results for me. Or you can call if it's a urgent cancellation.

Is anyone successful in getting Hyatt.com login to work with RoboForm? The only way I can figure out is to have two different stored forms: one for when it wants just as password and another for when it wants a user name and password. Does anyone have a neater way to make it work with RoboForm?

Has anyone had major issues with logging in lately? Maybe 6 months ago, I often would have to login twice and then I could access everything in my account.

In the last week even after I login, anything I click on brings me to a new login page (change address, view profile, view account, view reservations). And after that I go into a loop of logins which I NEVER seem to be able to access my account.

Am I the only one?

The website is being wacky for me this morning and has been the last few. If I try to modify any of my reservations it then asks me for the confirmation number. I had a terrible time this morning trying to change a confirmation, lots of errors and unable to load.