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Hyatt Centric Wall Street New York (ex-Andaz) REVIEW - MASTER THREAD

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Hyatt Centric Wall Street New York (ex-Andaz) REVIEW - MASTER THREAD

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Old Sep 23, 2013, 6:09 pm
  #541  
 
Join Date: Mar 2004
Location: On the road, 24/7/365
Posts: 3,467
I'll probably write a full-er review after my stay ends, but for now, I'll just note:
- Fitness center is now open again
- Still no coffee, wine, et cetera, though it is still listed in the in-room guest book. Hotel staff indicates "we're thinking about it".
- No upgrades for this Diamond, but I didn't push for one either.
365RoadWarrior is offline  
Old Sep 24, 2013, 10:19 pm
  #542  
 
Join Date: Sep 2012
Posts: 33
Anyone know if there Hyatt Web Check-In Kiosk at this hotel? I'm seeing the icon under my reservation in my account details but not sure if that's the case for every hotel.
vci15 is offline  
Old Sep 24, 2013, 11:31 pm
  #543  
 
Join Date: Feb 2001
Location: Atlanta, GA
Posts: 128
Is the Crumbs bakery still around the corner?
MonicaL is offline  
Old Sep 25, 2013, 6:08 pm
  #544  
 
Join Date: Mar 2004
Location: On the road, 24/7/365
Posts: 3,467
Originally Posted by vci15
Anyone know if there Hyatt Web Check-In Kiosk at this hotel? I'm seeing the icon under my reservation in my account details but not sure if that's the case for every hotel.
You can do a web checkin, but no kiosk. You have to track down a youngster with a tablet device to get a key. Good luck.
365RoadWarrior is offline  
Old Sep 25, 2013, 9:31 pm
  #545  
 
Join Date: Sep 2012
Posts: 33
Originally Posted by 365RoadWarrior
You can do a web checkin, but no kiosk. You have to track down a youngster with a tablet device to get a key. Good luck.
What do you mean a youngster with a tablet?
vci15 is offline  
Old Sep 26, 2013, 4:23 am
  #546  
 
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Originally Posted by vci15
What do you mean a youngster with a tablet?
I've only stayed at one Andaz so I cannot generalize. That one property does not have a front desk. Instead their check-in agents roam around the lobby, mixing and mingling with people. They strike up conversations. If the conversation reveals that you happen to want to check in, they whip out an iPad and get 'er done. Trendy, cool, hip, weird, Andaz.
CloudCoder is offline  
Old Sep 26, 2013, 9:08 am
  #547  
Moderator: GLBT Travelers & Hyatt Gold Passport
 
Join Date: Jan 2000
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Originally Posted by SquareDanceGuy
I've only stayed at one Andaz so I cannot generalize. That one property does not have a front desk. Instead their check-in agents roam around the lobby, mixing and mingling with people. They strike up conversations. If the conversation reveals that you happen to want to check in, they whip out an iPad and get 'er done. Trendy, cool, hip, weird, Andaz.
And they're mostly younger.
peteropny is offline  
Old Sep 26, 2013, 9:21 am
  #548  
 
Join Date: Sep 2005
Posts: 760
There is a desk. It's the one with all the Macbook Pros on it, and also where they issue the key cards (RFID/touch).
whistler814 is offline  
Old Sep 26, 2013, 10:13 am
  #549  
Moderator: Luxury Hotels and FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,857
Originally Posted by SquareDanceGuy
...Trendy, cool, hip, weird, Andaz.
And typically with no idea what constitutes good service and how to provide it!
RichardInSF is offline  
Old Sep 26, 2013, 5:44 pm
  #550  
 
Join Date: Mar 2004
Location: On the road, 24/7/365
Posts: 3,467
Originally Posted by MonicaL
Is the Crumbs bakery still around the corner?
There's one at Hanover and Pearl. But it's just one of about 30 on Manhattan. And must be 70 of 'em, coast-to-coast.

Last edited by 365RoadWarrior; Sep 26, 2013 at 6:01 pm
365RoadWarrior is offline  
Old Sep 27, 2013, 3:10 pm
  #551  
 
Join Date: Jul 2003
Posts: 801
Staying at Andaz now. Service has been good. Upgraded to corner room without asking, had coffee maker delivered within 15 min, staff helpful and pleasant.
tinnub is offline  
Old Sep 27, 2013, 11:35 pm
  #552  
 
Join Date: Dec 2010
Posts: 507
Andaz Wall Street REVIEW - MASTER THREAD

staying here next 4th of July weekend for one of my best friends' wedding. worth it to use a suite upgrade at this property? I BRG'd to a rate of $175/night.
ahcjar103 is offline  
Old Sep 28, 2013, 11:02 am
  #553  
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Join Date: May 1998
Location: los angeles
Programs: Hyatt Courtesy card. Delta 2MM Diamond. AA platinum pro
Posts: 1,898
I am staying here now. I am impressed by the efforts of the staff. Most of them are outstanding.
The Diamond breakfast benefit has changed. Instead of a flat $50 it is $40 for one person, $80 for 2.
I didn't ask about more than 2.
The new gym is good but not great.
mmgm is offline  
Old Sep 28, 2013, 10:32 pm
  #554  
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Join Date: Sep 2009
Location: Monte Sereno, California
Programs: Hyatt Globalist, AA EXP, 2 mm, Marriott Gold
Posts: 1,398
No it's not worth it... you just get a large corner room, not a true suite. You are better off staying at the Andaz 5th avenue... well worth the extra $$$ a night, far more enjoyable and far superior location.

Originally Posted by ahcjar103
staying here next 4th of July weekend for one of my best friends' wedding. worth it to use a suite upgrade at this property? I BRG'd to a rate of $175/night.
Radiant Flyer is offline  
Old Oct 14, 2013, 7:37 pm
  #555  
 
Join Date: Oct 2011
Location: LGA/JFK
Programs: AA PL, DL Gold, Hyatt Dia, SPG Gold, HH Gold
Posts: 220
Yes the rooms are nice. Yes the breakfast is decent. But I won't be back. The friendliest soul in the entire hotel (out of the 5 employees we actually met) was Alva, our housekeeper. The personalities of the staff was beyond lacking. From being neglected at checkin, to being rushed at breakfast, to basically being dismissed at checkout, I have seen enough. I won't be back unless something changes. Sad because it is a really beautiful space.
heatheresq is offline  


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