DoubleTree by Hilton Hotel Kuala Lumpur {MYS}
Nov 11, 2010, 7:09 pm
#46
Join Date: Mar 2001
Programs: AA EXP, BA Gold, UA LT-Gold, SPG Plat, HH Dia, Hyatt Dia, MR Gold
Posts: 2,221
I find the lobby is abit too quiet for my taste.
Perhaps they are catering more towards the tourist crowd vs the business types.
At least with Hilton KUL sentral, it is a flat surface (with escalators) from door to KLIA express.
At doubletree KUL, it would be tough given the pavement conditions.
At current rate (without 2 for 1) , I would pay abit more to stay at Hilton KUL, where I can get to most places in KL conveniently with Rapid KL, and under shelter.
Perhaps they are catering more towards the tourist crowd vs the business types.
At least with Hilton KUL sentral, it is a flat surface (with escalators) from door to KLIA express.
At doubletree KUL, it would be tough given the pavement conditions.
At current rate (without 2 for 1) , I would pay abit more to stay at Hilton KUL, where I can get to most places in KL conveniently with Rapid KL, and under shelter.
Dec 19, 2010, 3:03 am
#47
Join Date: Jul 2000
Location: Kuala Lumpur
Programs: AA Plat for Life, Starwood Platinum, HH Gold
Posts: 591
Doubletree Kuala Lumpur Trip Reports and Reviews
Staying at the Doubletree now in an Executive floor suite.
Very surprised to see that the Executive Lounge cocktail hours (5:30 to 7:30) have such a poor offering.
No drinks out at all...you have to ask (no menu), and be prepared for the small serving. The hot food items are stone cold, and the sandwiches stale.
Vastly outweighed by the Starwood competition in any one of their KL hotels.
Very surprised to see that the Executive Lounge cocktail hours (5:30 to 7:30) have such a poor offering.
No drinks out at all...you have to ask (no menu), and be prepared for the small serving. The hot food items are stone cold, and the sandwiches stale.
Vastly outweighed by the Starwood competition in any one of their KL hotels.
Dec 19, 2010, 3:17 am
#48
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Join Date: Apr 2009
Location: India
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staying here next week....will post a review soon after....
a question for the people who have stayed here or people like mario33 who have good knowledge of the area, what is the location like in terms of the hotel surroundings????are there any restaurants or little shops around the hotel????
a question for the people who have stayed here or people like mario33 who have good knowledge of the area, what is the location like in terms of the hotel surroundings????are there any restaurants or little shops around the hotel????
Dec 19, 2010, 4:04 am
#49
Join Date: Jul 2000
Location: Kuala Lumpur
Programs: AA Plat for Life, Starwood Platinum, HH Gold
Posts: 591
The Ampang Park Shopping Centre is reached by a pedestrian bridge from the hotel. This is an older mall with mostly Malaysian and Indian clothing shops.
However, Ampang Park LRT is also adjacent to the hotel and links directly to KLCC shopping and the Petronas Towers for just a RM1.00 fare.
However, Ampang Park LRT is also adjacent to the hotel and links directly to KLCC shopping and the Petronas Towers for just a RM1.00 fare.
Dec 19, 2010, 4:30 am
#50
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The Ampang Park Shopping Centre is reached by a pedestrian bridge from the hotel. This is an older mall with mostly Malaysian and Indian clothing shops.
However, Ampang Park LRT is also adjacent to the hotel and links directly to KLCC shopping and the Petronas Towers for just a RM1.00 fare.
However, Ampang Park LRT is also adjacent to the hotel and links directly to KLCC shopping and the Petronas Towers for just a RM1.00 fare.
Dec 21, 2010, 11:02 pm
#51
Join Date: Sep 2005
Location: World
Programs: DL SM, UA 2P, US Silver, Hilton Diamond, PC Plat RA, Marriott Plat, SPG Plat
Posts: 117
I stayed there from October 12-14...the hotel is nice enough...but I had one bad experience. I purposely left 100MYR on the desk before heading out so I would have some cash to pay for my taxi the next day. When I returned in the afternoon my 100MYR was gone! I gave them a benefit of a doubt and thought maybe housekeeping thought it was a tip. So after I reported it, security said they'd investigate. By check out time the next day they still haven't been able to question anyone...just in case someone *thought* it was a tip. The manager said she'd send me an email once she has more info... I never did hear back from this manager. Oh well, it was only like $30US...but the hassle of trying to find an ATM so I can pay for transport to the airport was a total bummer 
And yes, I admit, it was my mistake to leave money out in the open like that. They do have a safe. I should have taken an extra 3 seconds to have stuck money and other valuables in it. That's why I'm not terribly upset, cause it was kinda my fault. Just more irritated by the inconvenience, and the fact that the manager never emailed or called me like she said she would.
Other than that, the hotel was like. Pretty bare lobby...but really liked the view from the lounge. Also, FANTASTIC breakfast! So much selection
And yes, I admit, it was my mistake to leave money out in the open like that. They do have a safe. I should have taken an extra 3 seconds to have stuck money and other valuables in it. That's why I'm not terribly upset, cause it was kinda my fault. Just more irritated by the inconvenience, and the fact that the manager never emailed or called me like she said she would.
Other than that, the hotel was like. Pretty bare lobby...but really liked the view from the lounge. Also, FANTASTIC breakfast! So much selection
Dec 22, 2010, 12:54 am
#52
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Dec 22, 2010, 2:14 am
#53
Join Date: Sep 2005
Location: World
Programs: DL SM, UA 2P, US Silver, Hilton Diamond, PC Plat RA, Marriott Plat, SPG Plat
Posts: 117
The view from the lounge was lovely. Plenty of drinks, desserts, and snacks to choose from! Here's a link to the photos of the view, and the food offered in the lounge. I should clarify that the awesome breakfast I had was at the Makan restaurant...not the lounge.
Photos
Photos
Dec 22, 2010, 3:05 am
#54
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The view from the lounge was lovely. Plenty of drinks, desserts, and snacks to choose from! Here's a link to the photos of the view, and the food offered in the lounge. I should clarify that the awesome breakfast I had was at the Makan restaurant...not the lounge.
Photos
Photos
Dec 22, 2010, 4:17 am
#55
Join Date: Dec 2005
Programs: SQ Solitaire, HH Diamond, Shangrila Golden Circle Diamond, Leaders Club (LHW)
Posts: 97
This hotel is newly refurbished and re-branded. So everything works well generally.
Breakfast at the Makan Kitchen was good. But if you go at say 9:30 am (breakfast finishes at 10:30 am), most of the food items and juices would run out and not be replenished. There would be lots of unsightly empty bowls and jugs. The Indian and Malay sections are good. Did not have the breakfast at the exec lounge but the selection is say 10% of what's at the Makan Kitchen.
Afternoon tea at the lounge is not good - saw only 1 type of scones and some cookies displayed.
Evening cocktails not good - only red and white wine. No mixed cocktails. Food served are as pictured above - in tiny plates.
Lounge staff are ok and quite friendly. Kids are allowed in the lounge so some times, it can get a bit noisy.
No wifi in the room, only the wired LAN. There is wifi in the lounge.
There are the new blue executive taxis outside the hotel. They are more expensive than the street taxis. Do have an idea of how much a cab ride would cost before you take a cab to avoid the street cabbie from ripping you off. Even then, most street cabbies tend not to use the meter and would insist on a fixed fare.
Breakfast at the Makan Kitchen was good. But if you go at say 9:30 am (breakfast finishes at 10:30 am), most of the food items and juices would run out and not be replenished. There would be lots of unsightly empty bowls and jugs. The Indian and Malay sections are good. Did not have the breakfast at the exec lounge but the selection is say 10% of what's at the Makan Kitchen.
Afternoon tea at the lounge is not good - saw only 1 type of scones and some cookies displayed.
Evening cocktails not good - only red and white wine. No mixed cocktails. Food served are as pictured above - in tiny plates.
Lounge staff are ok and quite friendly. Kids are allowed in the lounge so some times, it can get a bit noisy.
No wifi in the room, only the wired LAN. There is wifi in the lounge.
There are the new blue executive taxis outside the hotel. They are more expensive than the street taxis. Do have an idea of how much a cab ride would cost before you take a cab to avoid the street cabbie from ripping you off. Even then, most street cabbies tend not to use the meter and would insist on a fixed fare.
Dec 22, 2010, 8:36 am
#56
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,087
The view from the lounge was lovely. Plenty of drinks, desserts, and snacks to choose from! Here's a link to the photos of the view, and the food offered in the lounge. I should clarify that the awesome breakfast I had was at the Makan restaurant...not the lounge.
Photos
Photos
Thanks.
Dec 22, 2010, 11:04 am
#57
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Jan 5, 2011, 3:29 am
#58
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stayed 2 nights here last week & was very impressed with the property....
checked in early in the morning & they gave us our rooms right away....i opted for a nor1 upgrade to an executive suite....small but nice suite with a good view of the city....
the executive lounge was very nice....lots of free snacks throughout the day....due to my diamond status all 3 rooms i had booked were given access to the lounge....i also got free internet (diamond perk) & 2 free pieces of laundry per day....
breakfast was very nice at the makan restaurant (free for diamonds)....but it was crowded....very crowded....i opted to have breakfast at the lounge the next two mornings....the choice was less but it was very peaceful....food was good....
i also liked the location....just a short 10 minute walk to the twin towers & klcc....
all in all, i really liked this property & if the price remains the same then i would consider making this my regular property in kuala lumpur....
checked in early in the morning & they gave us our rooms right away....i opted for a nor1 upgrade to an executive suite....small but nice suite with a good view of the city....
the executive lounge was very nice....lots of free snacks throughout the day....due to my diamond status all 3 rooms i had booked were given access to the lounge....i also got free internet (diamond perk) & 2 free pieces of laundry per day....
breakfast was very nice at the makan restaurant (free for diamonds)....but it was crowded....very crowded....i opted to have breakfast at the lounge the next two mornings....the choice was less but it was very peaceful....food was good....
i also liked the location....just a short 10 minute walk to the twin towers & klcc....
all in all, i really liked this property & if the price remains the same then i would consider making this my regular property in kuala lumpur....
Jan 6, 2011, 7:38 am
#60
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,087
By train -KLIA Express trains go to Kuala Lumpur Central Station from the airport. The journey takes approximately 28 minutes. The train runs every 15 minutes during rush hours (5am-9am and 5pm-12am) and 20 minutes at other times (9am-5pm). At the train station, switch to the Rapid KL LRT train arriving at Ampang Park station and follow the covered bridge to the hotel.