gav0106

I have pre-paid for Terrace Suite before, as I actually wanted that room.

Last visit I waited. Booked deluxe corner room. They gave me upgrade to Exec Corner Room, which is the same, and I get lounge access anyway as Diamond. They then gaveme Terrace Suite instead ^

robnc35

thanks gav

FlytheTail

It's strange, sometimes I'm upgraded 1-2 days before arrival, where the upgraded room type is changed online. More recently though, my upgrades don't occur until I arrive at the hotel (when I don't check in online) or after I check in online. And then of course, sometimes I don't receive any upgrade.

So, it really depends on how many upgraded rooms there are available for your entire stay, and where you are on their upgrade list (I assume that depends, at least in part, on previous stays at their property and room type/rate booked).

If you want to ensure a particular room type upgrade, then put in a paid request in advance. If you're willing to gamble, knowing that you may not receive a room upgrade (other than to an executive floor with lounge privileges), then don't.

DNAwizard

I was there a few weeks ago. First stay. I had booked a pre-paid King Deluxe corner. I saw on the app that we had been upgraded to a Executive King Suite 1 or 2 days prior to arrival. Did not do OLCI. At hotel check-in, we were upgraded to a Terrace Suite. ^^^

We had a great stay and will certainly go back again.

thbe

OLCI has no influence on upgrades at the Conrad BKK.

If you don't get an upgrade (or not your prefered one), you should ask at the check-in for it.

robnc35

thanks for the input guys i think i will gamble and wait till check in.. i guess it just depends on availability if the hotel is packed with Diamonds and paying customers in those preferred rooms then I'm out of luck. Not really a huge deal we will be out most of the time doing lunch and dinner with friends. I will report back next week

robnc35

Well they upgraded me to king deluxe suite today for my arrival tomorrow thumbs up Conrad Bangkok

BigE

I have a few stays coming up here in a King Deluxe Suite (which includes lounge access) and am wondering what is the best My Way setting for a Gold member. I'm hoping to get full breakfast downstairs at Café@2.

Does the "continental breakfast" My Way setting get you full breakfast or just cold stuff (in which case might as well eat in the lounge)?

Do golds normally get a choice of breakfast in the lounge or downstairs anyway, even if set to earn points?

Thanks in advance! I searched for a while but couldn't find the answer.

Kacee

When I stayed as a Gold a few years ago, you could do either.

robnc35

Just had a great stay here this weekend booked basic room was upgraded to king deluxe suite as diamond was a huge room. Although the lounge didn't serve alcohol because of buddhist holiday(all hotels had to do the same) really nice weekend (i brought my own spirits to drink knowing they would not serve anything except for room service alcohol wise)

For the money 4100 thb really good value. Im Spire/Ambassador with IHG and we do not get any of these benefits have to pay for upgrade for the lounge at intercontinental which i would put on par with this hotel

BigE

Thanks, Kacee. I set my preference to earn the 1000 points and still got the option of breakfast downstairs.

So that worked out well. Unfortunately, neither my wife nor I enjoyed any of the evening lounge offerings (afternoon tea was decent, though). We stayed again 4 days later (tonight) and it was the same food. We just had a quick drink and went to a restaurant in the mall. Here's to hoping it's not the same every day (maybe a 4-day cycle?).

SilverChris

Just wrapped up a 2 night stay as a Gold. Can't say I was impressed.

I booked a room for 3, ended up getting an extra bed which apparently cost me my upgrade. The front desk staff said they'd already set up the third bed in a "bigger" room, so I couldn't be moved to anything better. When I got to that "bigger" room, the extra bed wasn't even there, taking nearly 2 hours to arrive. The bathtub was quite dirty, and the shower made a rather loud dripping sound when draining.

They also tried to charge me for the third person's breakfast by offering a "special package" of THB500+ per day, which I refused.

I wouldn't be rushing back anytime soon.

FlytheTail

Did you get a corner room? If so, they are considerably larger. For what it's worth, I received exactly 2 room upgrades as a Gold in about 25 stays, and those were to thank me for my 10th and 20th stays at the hotel.

What about access to the Executive Lounge? For me, that's the biggest perk of being a Gold or Diamond at this hotel.

SilverChris

Looking back I think I got a corner room, but not on an Executive floor, so no lounge access. This was despite Exec rooms available for booking online.

Granted, being a Gold isn't a big deal, but having received much better treatment at properties elsewhere in Asia, this is still quite disappointing.

FlytheTail

Golds usually get lounge access, but recently the lounge is often at full capacity, so I suspect they had to restrict access to Golds while you were there. At least you got a corner room, I like those almost as much as their executive suites. And for this Diamond, corner rooms are my usual upgrade (with lounge access).