Conrad New York Midtown {US-NY} (formerly The London NYC)
Jun 14, 2021, 10:27 am
#301
Join Date: Nov 2018
Location: Between MGM & ATL
Programs: Primarily Hilton & Delta
Posts: 137
I was afraid this would happen... Now opening has been pushed to July 8th and they have cancelled my reservation. I wouldn't be surprised to the see the opening pushed back again. I guess I will now look at The Quin and hope their June 28th opening date is achieved.
Jun 15, 2021, 11:51 am
#302
Join Date: Dec 2002
Location: Seattle WA
Programs: DL DM, Marriott Titanium, AA PLT for Life
Posts: 398
Yep, they dumped us for a 3-night stay in July.
I would assume every reopening will be pushed. No one is taking seriously the number of qualified people who bailed on the region in the past 18 months. Your typical hotel clerk that was laid off isn't even in the Tri-State area, let alone housekeeping staff.
I would assume every reopening will be pushed. No one is taking seriously the number of qualified people who bailed on the region in the past 18 months. Your typical hotel clerk that was laid off isn't even in the Tri-State area, let alone housekeeping staff.
Jun 15, 2021, 12:27 pm
#303
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,315
Yep, they dumped us for a 3-night stay in July.
I would assume every reopening will be pushed. No one is taking seriously the number of qualified people who bailed on the region in the past 18 months. Your typical hotel clerk that was laid off isn't even in the Tri-State area, let alone housekeeping staff.
I would assume every reopening will be pushed. No one is taking seriously the number of qualified people who bailed on the region in the past 18 months. Your typical hotel clerk that was laid off isn't even in the Tri-State area, let alone housekeeping staff.
Jun 15, 2021, 2:34 pm
#304
Join Date: Sep 2011
Programs: Delta DM, Hyatt Globalist
Posts: 1,495
Jun 15, 2021, 2:56 pm
#305
Join Date: Nov 2018
Location: Between MGM & ATL
Programs: Primarily Hilton & Delta
Posts: 137
Hilton will not rebook you anywhere else due to the hotel being closed. My email from the hotel this weekend said they are cancelling my reservation free of charge (gee thanks..) and I was welcome to book their sister property, the Conrad Downtown. No offer of a discounted rate or anything like that. Interestingly, they said they cancelled my reservation but it still shows up on my upcoming stays list in the app and online. I guess I will end up having to cancel it myself.
Jun 17, 2021, 9:30 am
#306
Join Date: Aug 2016
Posts: 204
Hi! Booked the hotel for a four night stay in October on Snaptravel.com as the rate was better than on Hilton.com. As I wanted to see the reservation in my Honors app I asked Hilton support for the confirmation number and linked it to my Honors account. After opening the reservation on the app I noticed that the room category I am booked in is "Deluxe Room - 1 Queen Bed". I do not find any information about this category on the website and this room type is also not sold on Hilton.com. Also, the hotel states it would be an "all suites" hotel and therefore I am unsure what this room is. Anybody had a recent experience? Do they even have regular rooms?
Jun 30, 2021, 11:25 am
#309
Join Date: Dec 2014
Location: Boston
Programs: Marriott Platinum, Jet Blue, UAL, IH G Platinum Ambassador, Hilton Gold
Posts: 37
When I stayed here I noticed on the floor plan in the room, there were some very small rooms shown on the diagram. Unfortunately, this is probably what you have. At the time I booked, these rooms were not shown as an option.
Jun 30, 2021, 2:18 pm
#311
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
Jul 4, 2021, 10:30 am
#312
Join Date: Apr 2003
Location: Right here
Posts: 2,940
We have a booking next week that has not been canceled, and I got an email today trying to sell an advance upgrade. Hoping the booking will hold and we'll have a good experience!
Last edited by clarence5ybr; Jul 23, 2021 at 4:29 pm
Jul 8, 2021, 2:20 pm
#313
Join Date: Apr 2003
Location: Right here
Posts: 2,940
I also clarified some things that were listed as available on one part of the website, but unavailable due to COVID on another part of the website. They said valet parking is available, and in-room dining will be open (thus we'll be able to use F&B credit!).
Jul 19, 2021, 11:02 am
#314
Join Date: Oct 2018
Posts: 149
It seems like standard room 95k HH points books into 1 bedroom suite - is this normal for Conrad? For my date (Aug. 1-2), there doesn't seem to be any rooms available, only five suites (1 bedroom, city view 1 bed, park view 1 bed, park view premium 1 bed, sky suite 1 king). I have the St.R booked, but heard some horror stories about how they treat points guests from the FT thread and my email as well as phone communications with the St.R about upgrading to a suite (Plat member) and/or arranging flowers/bath for my anniversary celebrations have left me less than impressed. No offer to help with flower arrangements, just a "we don't upgrade in advance, also only two floors are open so chances are low. Use an SNA" [except only SNA option atm is Grand Luxe room].
I'm considering booking this instead for our one night stay, does anyone have experience with how they treat Diamond guests these days? I originally went with Marriott thinking I could use my SNA and there's more guaranteed benefits, but, well...
I'm considering booking this instead for our one night stay, does anyone have experience with how they treat Diamond guests these days? I originally went with Marriott thinking I could use my SNA and there's more guaranteed benefits, but, well...
Jul 22, 2021, 3:05 pm
#315
Join Date: Apr 2003
Location: Right here
Posts: 2,940
Had a recent booking for a City View 1BR Suite, and was upgraded to Park View 1BR Suite (was a multi-night stay so UGs were likely tighter than they would be for a one-night stay).