divrdrew

Many times when I try to book on HIlton.com, the search results will say "rates from xx" but when I click to book the hotel, that rate is rarely available. As an example, today I looked at the Hilton Dahab from 1/29 - 2/2. The search results said rates from $80. When I clicked to book, the cheapest was $95.

Aus_Mal

When clicking on the $ amount shown for a rate that changes during the booking (ie $100 for the first night, then $110 for the second), then it no longer itimises the changes in the details about the rate.

It says instead (eg) that the per night rate is $210 (ie the total of the stay)

If you confirm the booking, then you get the breakdown correctly on that page.

Please fix Hilton!!!!

ClipperClub

I know many have a problem with the rate showing as being accurate, but lately I have not been shown any rates whatsoever. I like the rate feature. While it may be somewhat innacurate, it still tends to give a good impression of rate trends between properties.

divrdrew

I'm just curious...is someone from HH monitoring this thread and reporting the site problems?

Aus_Mal

I've also noticed that the "View prices in" <currency> option is broken - at least in Firefox 2.X

It just returns you to the page you last viewed showing the local currency.

belynch

I apologize in advance if this has been covered in another thread. I searched and got a goose-egg.

For the past month or so when I go to hilton.com I would get a "this XML page can not be displayed" error and I'd hit refersh or retype the URL w/ the www. and it would generally work.

But today I can't access it. No way, no how. I tried linking from google, clearing my cache and spent a good 10 minutes or so trying to figure this out (which is way too long if you ask me) and I still can't access it.

So, I'll ask - what's the deal? Am I the only one dealing with this?

Specs = I.E. 6.0 / XP SP2.

At work, so there's a good deal of firewalls and what have you (which I'm guessing is the culprit) but we're not that much more secure than any other corporation. And I checked with IT, hilton.com isn't blacklisted from our servers that they can tell.

Also - maybe someone can help. Hilton Silver Spring (MD). Decent hotel? And what's the transport situation like to/from DCA?

Thanks.

(Just hopped onto my personal Mac and I can access hilton.com from Safari. Must be an IE problem. But still...)

rdchen

Cannot log in to my account, tried both IE & Firefox.

gvaughn

It's working for me in IE, but I noticed you posted the problem several hours ago...so maybe they fixed the problem?

sggolf

Is the HHonors.com website down? I keep getting the following error message:

Sign In.
We're sorry but we are unable to process your login. You may book your reservations without login. Be sure to provide your HHonors�/Senior HHonors� account number on the Guest Information form.

ajcopley

anyone else not able to access their account? says my username and password is invalid, so thinking I inadvertantly changed my password without knowing it I tell them to send my password to me. What happens when I go to the HHonors login help page to have them send me a password NOTHING happens! That's the problem! I get a "page not found" error. Is anyone else experiencing wierdness (ok...out of the ordinary wierdness I mean ) when attempting to log in?

ajcopley

ok...so reservations is down too, so guess it's a systemwide outage. they claim it'll be up by 1:00 am central time

ajcopley

i get the same message when logging in. Reservations told me the whole system is down. They expect it to be up around 1:00 am central time.

NorthOrSouth

Looks like it's back as I have just logged in OK.

mario33

I am able to log-in but cant make any reservation

HansHuckebein

It's up again and making reservations is now also possible.