Can you still book into late 2014/2015 with points or did they fix it?
Mar 13, 2014, 4:22 am
#181
Join Date: Oct 2011
Programs: HHonors Diamond
Posts: 287
Just thought to bring this thread back up and see if anyone that did book 12+ months in advance last year having issue with checking-in their hotels this year.. or did I ask this question a few months too early. I had a reservation for summer this year. I already email the hotel about some special arrangement and they haven't say anything on the reply. I might try to send another email closer to my check-in to ensure no surprise during check-in.
Mar 13, 2014, 10:09 am
#182
Join Date: Dec 2008
Posts: 4,519
Someone wrote on another thread that they had no problems whatsoever. I'm travelling next week, booked 14 months prior, so hopefully will also report back no problems. Honestly, I think this was a big fuss about nothing. We haven't heard of anyone declined yet. I seem to recall that the conclusion was that Axons could be an issue, but GLONs were ok
Mar 13, 2014, 7:55 pm
#183
Join Date: Jan 2009
Location: Everywhere
Programs: AA EXP - 3.7MM, Bonv LIFETIME Titan, HH Dmd, Hyatt Glob., Priority Clb Dmd, Ntnl Exec El., Sixt PLT
Posts: 1,680
Someone wrote on another thread that they had no problems whatsoever. I'm travelling next week, booked 14 months prior, so hopefully will also report back no problems. Honestly, I think this was a big fuss about nothing. We haven't heard of anyone declined yet. I seem to recall that the conclusion was that Axons could be an issue, but GLONs were ok
Mar 14, 2014, 9:41 am
#184
Join Date: Oct 2011
Programs: HHonors Diamond
Posts: 287
Apr 4, 2014, 9:34 pm
#186
Join Date: Jan 2009
Location: Everywhere
Programs: AA EXP - 3.7MM, Bonv LIFETIME Titan, HH Dmd, Hyatt Glob., Priority Clb Dmd, Ntnl Exec El., Sixt PLT
Posts: 1,680
May 31, 2014, 11:14 am
#187
Join Date: Aug 2009
Location: MCO/FLL
Programs: AA-gold(MM); Marriott-Lifetime Titanium Elite; Hilton-Gold;
Posts: 503
Ah, I see what you mean now. I just called the Honors customer service desk and the guy I spoke to said that if their web site lets you book it and it deducts the miles from your account then they will honor it. Of course, he didn't sound 100% sure about that either.
i still have the second one and would really love to use it for a night in Sydney in March 2015. hmmmm, now I just don't know but am sort of willing to try. I mean if the representative takes it and it gets applied. Isn't that good enough?
May 31, 2014, 5:28 pm
#188
Join Date: Feb 2006
Programs: HH diamond
Posts: 2,646
I had two cc weekend nights reward certificates that expire July 2014. In January 2014, I called Hhonor and the rep booked me into a Rome Hilton for one night using the certificate. I knew this was going over the "expiration" date by 3 months but the rep booked it when I gave her the number, it shows in my account, so I'm not too worried.
i still have the second one and would really love to use it for a night in Sydney in March 2015. hmmmm, now I just don't know but am sort of willing to try. I mean if the representative takes it and it gets applied. Isn't that good enough?
i still have the second one and would really love to use it for a night in Sydney in March 2015. hmmmm, now I just don't know but am sort of willing to try. I mean if the representative takes it and it gets applied. Isn't that good enough?
You should be worried about your first reservation as well. There are reports that the CS do NOT check the expiration dates before making the booking; only checking that it is a valid certificate. They should but it is ultimately YOUR responsibility to use it before it expires. It is the hotel that will NOT accept an expired certificate as they will not be paid for it.
Jun 7, 2014, 6:06 pm
#189
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,863
No one has reported back having problems beyond the April time frame which is when the largest part of the problems would occur.
Jun 7, 2014, 6:07 pm
#190
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,863
I will go ahead an confirm that the Hilton Millenium BKK said the reservation confirmations were in error and would not accept them. Had to get hhonors to correct it.
I have just now received a message from Conrad Koh Samui that the reservation is not in their system. That is very disappointing since I land today and get to Koh Samui tomorrow.
I have just now received a message from Conrad Koh Samui that the reservation is not in their system. That is very disappointing since I land today and get to Koh Samui tomorrow.