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-   -   Consolidated "Points Devaluation" thread (https://www.flyertalk.com/forum/hilton-hilton-honors/129148-consolidated-points-devaluation-thread.html)

sch7458 Mar 1, 2017 7:45 am


Originally Posted by lkar (Post 27974603)
Didn't Hilton put out a property calculator where you could see the new maximum points for each property, which was intended to demonstrate the max points weren't going up?

I can't find that link, but it would be interesting to check whether any properties are posting above that calculator.

http://pointsandmoney.hilton.com/#INVCO


Originally Posted by lkar (Post 27974603)
I would guess that on dates where cash prices are high, point prices are going to jump to the top of the highest point of the range

All the points now are at stable value of around ~0.45 to ~0.58 ct USD. An exception are properties in Egypt and Oman (e.g Hilton Salalah).

sch7458 Mar 1, 2017 7:46 am


Originally Posted by GentleGiant (Post 27974629)
The problem is standard rooms are being sold as premium rooms with an increase on points.

So maybe Standard have been capped, but by replacing these with premium rooms it gets around the cap.

If you read my posts earlier, it's bug and someone from HH mentioned that will be fixed.

lkar Mar 1, 2017 7:46 am


Originally Posted by sch7458 (Post 27974635)
http://pointsandmoney.hilton.com/#INVCO



All the points now are at stable value of around ~0.45 to ~0.58 ct USD. An exception are properties in Egypt and Oman (e.g Hilton Salalah).

I'm looking at a 60,000 redemption for an $800 property in US, so this is wrong.

sch7458 Mar 1, 2017 7:50 am


Originally Posted by lkar (Post 27974642)
I'm looking at a 60,000 redemption for an $800 property in US, so this is wrong.

I meant 'generally', it will be constant at around ~0.5 ct per point. I said there are exceptions, so maybe the one you mentioned is also an exception due to the cap.

Hannibal Lecter Mar 1, 2017 7:53 am

Hampton Liverpool Airport
yesterday: @28.29 + 4,000 points
today: £38.30 + 5,000 points :td:

Hilton Manchester Airport
yesterday: £32.91 + 12,000 points
today: £86.76 + 12,000 points :td:

retiredfromhilton Mar 1, 2017 7:55 am

Hilton always hated Money & Points. When it was offered it was - almost without exception - the lowest cost way to book. I am told they told their Diamond Desk reps not to mention them unless a member specifically asked about them. Despite Hilton's cherry announcement about the 'enhancements' to Money & Points, knowing the way their leaders think, I was certain there would be a sting in the tail. They may keep their word that, at least for the time being, the maximum number of points to book an all points reward may not increase. But, by increasing the money cost part of 'Money and Points', they have done away with the what was, to them, a low cost nuisance. Also, as I mentioned in another forum post, the promise not to increase the points only cost of properties, left some room for weasels to slip in. The points cost of most properties used to vary by season. By way of example, a place in Florida perhaps used to cost 30k points from June1-Sept30 then 50k points from Oct01 to May31. Now it could cost 50k year round without Hilton technically breaking their promise.

craz Mar 1, 2017 7:58 am


Originally Posted by uncommonsensical (Post 27974021)
"While hotels will no longer be in reward categories, the price of a standard hotel room will not exceed the maximum amount of Points that a hotel cost previously."

bs

imagine my shock.

+1 found a couple of places I usually used pts, were 20k and now on a random date was 23k. However another hotel that was 30k on that same random date was 19k

After going over numerous hotels pts vs $$. It seems its all based on what the rate is at the time you are making the res, with at best a ratio of .0055 per pt, many closer to .005 The lower the $ rate that night = less pts needed, and the higher the rate the more pts needed. So gone is any and every night for 20k , a previous cat 4 can be lower then an old Cat 2 and vice versa its all based on the going rate at the time you book!

GentleGiant Mar 1, 2017 7:59 am


Originally Posted by retiredfromhilton (Post 27974695)
Hilton always hated Money & Points. When it was offered it was - almost without exception - the lowest cost way to book. I am told they told their Diamond Desk reps not to mention them unless a member specifically asked about them. Despite Hilton's cherry announcement about the 'enhancements' to Money & Points, knowing the way their leaders think, I was certain there would be a sting in the tail. They may keep their word that, at least for the time being, the maximum number of points to book an all points reward may not increase.

However they are now selling basic rooms as premium points getting around the cap.

So the promise has been broken

retiredfromhilton Mar 1, 2017 8:06 am

You Are Right in Principle
 

Originally Posted by GentleGiant (Post 27974706)
However they are now selling basic rooms as premium points getting around the cap.

So the promise has been broken

I had a chat with a Diamond Desk rep this morning and you are correct. There is now no distinction between Standard and Premium rewards (and no distinction between rewards for Diamond members and for others). This of course, leaves Hilton linguistic wiggle room. The point cost of a 'standard room reward' didn't increase because there are no more 'standard room rewards'. Edit: The rep I spoke to earlier may have been mistaken. While Hilton has got rid of any distinction in rewards for Diamond members, the apparent disappearance of standard rewards can perhaps be put down to an IT issue. It wouldn't surprise me. Hilton's IT is a disgrace - but that's for another post. In any case, I put the stealth devaluation of Money and Points (by jacking up the cash portion of Points and Money) in the same basket as their weasel words around their tie up with Enterprise Car Rental. Hilton reps will tell you they have arranged 'Preferred Pricing' for rental cars members. I guess the pricing is preferred by Enterprise and Hilton. Every time I have let an agent put me through to Enterprise to test it out, the rate I'm quoted is vastly higher than I can get from Enterprise directly - let alone the price I can get at online travel agents, like Expedia.

Kat007 Mar 1, 2017 8:11 am

Confirming that my examples are indeed a reality now after the maintenance is completed, and that Hampton is 30K from 5K, and so do other "improvements" :td::td::td:

lkar Mar 1, 2017 8:14 am


Originally Posted by craz (Post 27974703)
+1 found a couple of places I usually used pts, were 20k and now on a random date was 23k. However another hotel that was 30k on that same random date was 19k

After going over numerous hotels pts vs $$. It seems its all based on what the rate is at the time you are making the res, with at best a ratio of .0055 per pt, many closer to .005 The lower the $ rate that night = less pts needed, and the higher the rate the more pts needed. So gone is any and every night for 20k , a previous cat 4 can be lower then an old Cat 2 and vice versa its all based on the going rate at the time you book!

The outsized value left is where the cash price is significantly higher than .05x the cap for the property. Gone are the days of getting seasonal pricing in the low end of the range despite a high cash price for the day.

But a 30k cap still seems to be holding even on a night that otherwise would be $300 or more.

Points and cash is completely gutted. But we all knew it would be as soon as they announced it would be linear.

Andriyko Mar 1, 2017 8:20 am


Originally Posted by GentleGiant (Post 27974554)
The problem also is that basic rooms are now priced in points as Premium rooms.

For example the Conrad in London - their basic room is now in excess of three figures on some nights - an increase on previous points rates.

There is no longer a cap :(

Can you indicate the dates? I see that the caps for standard rooms are there for the hotels that I have checked (including Conrad St James), I can also see very low rates for standard rooms for some properties even. But the caps are definitely there (for the ones that I have checked).

GentleGiant Mar 1, 2017 8:23 am


Originally Posted by Andriyko (Post 27974832)
Can you indicate the dates? I see that the caps for standard rooms are there for the hotels that I have checked (including Conrad St James), I can also see very low rates for standard rooms for some properties even. But the caps are definitely there (for the ones that I have checked).

Was looking early April during the week as trying to book a hotel for our anniversary - looks like I will pay cash rates.

hurnik Mar 1, 2017 8:25 am

Ha! The "points" chart used to say that the Casa Marina old/vs new was "as low as" 51k or something?

Yesterday (booking directly, not using the point chart) it said:
From 70,000/night

Now it says:
From 115,000/night

What a joke. I *knew* this was going to happen with the "dynamic" demand based pricing. Just like Delta.

Good thing I booked a few weeks ago just in case.

So I clicked the Standard Rates which gives me CASH only, then I have to click the "pay with points".

Rate is now 80k/night for standard room vs. the 70k/night previously. Again, worse value.

Only "good" thing is that I used most of my points that I'd saved for 16 years, now that they're devalued I won't bother getting any more.
I suppose other "good" thing is that you can pay with points and money now whereas before the Casa Marina (or The Reach) never had any points with money rooms available.

retiredfromhilton Mar 1, 2017 8:25 am

Typos Corrected
 
Hilton always hated Money and Points. When it was offered it was - almost without exception - the lowest cost way to book. I am told Hilton told their Diamond Desk reps not to mention the old Money and Points unless a member specifically asked about them. Despite Hilton's cheery announcement about the 'enhancements' to Money & Points, knowing the way their leaders think, I was certain there would be a sting in the tail. They may keep their word that, at least for the time being, the maximum number of points to book an all points reward may not increase. But, by increasing the money cost part of 'Money and Points', they have done away with the what was, to them, a low cost nuisance. Also, as I mentioned in another forum post, the promise not to increase the points only cost of properties, left some room for weasels to slip in. The points cost of most properties used to vary by season. By way of example, a place in Florida perhaps used to cost 30k points from June1-Sept30 then 50k points from Oct01 to May31. Now it could cost 50k year round without Hilton technically breaking their promise. For the time-being, I am prepared to believe Hilton's line that 'standard rewards' have disappeared only temporarily due to a software issues. Air Koryo's IT department would likely beat the pants off of Hilton's IT. Remember Hilton is the outfit where just getting points to credit from stays requires calls these days. And, if they appear to Hilton reps, there is no guarantee that they will show up online or on the app. The Digital Key frivolity is almost amusing. But their shareholders (including me!) would be better off if Hilton worked on their basic IT.


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