Hampton by Hilton Berlin City West {DEU}
Sep 17, 2013, 8:11 pm
#61
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,349
So when I checked in, I said that I would REALLY like some waffles for breakfast tomorrow morning.
After enjoying the somewhat baffled expression on the check-in agent's face, I asked what the story was behind the "announcement" on the official booking page.
They didn't know that this was there.
They explained that, about one week ago, an American lady invoked the 100 % guarantee Hampton has (if you are not satisfied, you pay nothing), because there was allegedly a waffle on one of the photos on the website. Since she could not get a waffle when she asked, she said she wasn't satisfied, and refused to pay.
Apparently the hotel management then contacted Hilton Corporate in Memphis...and that's how the announcement ended up on the global website...
After enjoying the somewhat baffled expression on the check-in agent's face, I asked what the story was behind the "announcement" on the official booking page.
They didn't know that this was there.
They explained that, about one week ago, an American lady invoked the 100 % guarantee Hampton has (if you are not satisfied, you pay nothing), because there was allegedly a waffle on one of the photos on the website. Since she could not get a waffle when she asked, she said she wasn't satisfied, and refused to pay.
Apparently the hotel management then contacted Hilton Corporate in Memphis...and that's how the announcement ended up on the global website...
Thanks for the laugh and thanks Football Fan for posting this so the mystery behind the notice was solved pretty quickly and didn't keep us all wondering.
Sep 18, 2013, 6:16 pm
#64
Join Date: Jul 2001
Programs: Marriott LT Tit; Hyatt Explorist; Hilton CC Gold; IHG CC Plt; Hertz (MR) 5 star
Posts: 5,536
Post #68 by Barnaby100 is a must-read.
Sep 18, 2013, 7:58 pm
#65
Join Date: Sep 2010
Programs: HHonors Diamond; My Mom's Favorite Kid
Posts: 3,929
While this is a funny thread, Starwood's 'Naked Guy' has this one beat. http://www.flyertalk.com/forum/starw...vancouver.html
Post #68 by Barnaby100 is a must-read.
Post #68 by Barnaby100 is a must-read.
Sep 18, 2013, 10:11 pm
#66
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,467
While this is a funny thread, Starwood's 'Naked Guy' has this one beat. http://www.flyertalk.com/forum/starw...vancouver.html
Post #68 by Barnaby100 is a must-read.
Post #68 by Barnaby100 is a must-read.
Sep 18, 2013, 10:27 pm
#67
Join Date: Sep 2002
Location: District of Columbia
Programs: AA ExecPl, AT Gold, Hyatt Globalist, IHG Diamond, Hilton Diamond, National
Posts: 2,440
Ah ha - I bet the picture at the bottom of this page is the real culprit :-)
http://hamptoninn3.hilton.com/en/hot...ing/index.html
http://hamptoninn3.hilton.com/en/hot...ing/index.html
Sep 19, 2013, 2:58 pm
#68
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Join Date: Jan 2002
Location: Salt Lake City, Utah, USA
Posts: 10,003
Ah ha - I bet the picture at the bottom of this page is the real culprit :-)
http://hamptoninn3.hilton.com/en/hot...ing/index.html
http://hamptoninn3.hilton.com/en/hot...ing/index.html
Sep 20, 2013, 9:19 am
#69
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@:-)
Sep 20, 2013, 3:52 pm
#70
Join Date: Sep 2010
Programs: HHonors Diamond; My Mom's Favorite Kid
Posts: 3,929
@:-)
Nov 18, 2013, 12:35 am
#73
Join Date: Nov 2012
Location: HAM-MXP-DXB
Programs: EK Gold, IHG Platinum, Hilton Honors Diamond
Posts: 595
I am going to book a room at this hotel.
The room is: 1 QUEEN BED W/CHAIR NONSMOKING and in the details I see, among others:
For your Convenience
Braille room numbers
Complimentary Hot Breakfast
Hairdryer
High Speed Internet-No Charge
Iron/Ironing Board
Lap Desk
So I suppose intercontinental breakfast is included, right?
Thanks
The room is: 1 QUEEN BED W/CHAIR NONSMOKING and in the details I see, among others:
For your Convenience
Braille room numbers
Complimentary Hot Breakfast
Hairdryer
High Speed Internet-No Charge
Iron/Ironing Board
Lap Desk
So I suppose intercontinental breakfast is included, right?
Thanks
Dec 18, 2013, 3:59 pm
#74
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Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
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Posts: 35,432
The warning appears to be g
ne. I'm disappointed.
ne. I'm disappointed.