Hampton by Hilton Berlin City West {DEU}
Sep 3, 2013, 1:54 pm
#46
Join Date: Sep 2002
Location: Orlando, FL, US
Programs: DL-Dirt Medallion;US-Cast Iron Preferred; HH-Gold; Avis First
Posts: 3,617
Yes, but how did you manage without waffles?
Sep 3, 2013, 2:15 pm
#48
Join Date: Jun 2002
Location: BCT. Formerly known as attorney28
Programs: LH HON,BA GGL GfL,Hyatt LT Glob,Mrtt LT P,Hilt LT D,IC Amb,Acc P,GHA Tit,LHW Strlg,Sixt/Av/Hz D/Pres
Posts: 6,827
So when I checked in, I said that I would REALLY like some waffles for breakfast tomorrow morning.
After enjoying the somewhat baffled expression on the check-in agent's face, I asked what the story was behind the "announcement" on the official booking page.
They didn't know that this was there.
They explained that, about one week ago, an American lady invoked the 100 % guarantee Hampton has (if you are not satisfied, you pay nothing), because there was allegedly a waffle on one of the photos on the website. Since she could not get a waffle when she asked, she said she wasn't satisfied, and refused to pay.
Apparently the hotel management then contacted Hilton Corporate in Memphis...and that's how the announcement ended up on the global website...
After enjoying the somewhat baffled expression on the check-in agent's face, I asked what the story was behind the "announcement" on the official booking page.
They didn't know that this was there.
They explained that, about one week ago, an American lady invoked the 100 % guarantee Hampton has (if you are not satisfied, you pay nothing), because there was allegedly a waffle on one of the photos on the website. Since she could not get a waffle when she asked, she said she wasn't satisfied, and refused to pay.
Apparently the hotel management then contacted Hilton Corporate in Memphis...and that's how the announcement ended up on the global website...
Sep 3, 2013, 2:40 pm
#49
Join Date: Jun 2002
Location: Newcastle, UK
Posts: 2,379
So when I checked in, I said that I would REALLY like some waffles for breakfast tomorrow morning.
After enjoying the somewhat baffled expression on the check-in agent's face, I asked what the story was behind the "announcement" on the official booking page.
They didn't know that this was there.
They explained that, about one week ago, an American lady invoked the 100 % guarantee Hampton has (if you are not satisfied, you pay nothing), because there was allegedly a waffle on one of the photos on the website. Since she could not get a waffle when she asked, she said she wasn't satisfied, and refused to pay.
Apparently the hotel management then contacted Hilton Corporate in Memphis...and that's how the announcement ended up on the global website...
After enjoying the somewhat baffled expression on the check-in agent's face, I asked what the story was behind the "announcement" on the official booking page.
They didn't know that this was there.
They explained that, about one week ago, an American lady invoked the 100 % guarantee Hampton has (if you are not satisfied, you pay nothing), because there was allegedly a waffle on one of the photos on the website. Since she could not get a waffle when she asked, she said she wasn't satisfied, and refused to pay.
Apparently the hotel management then contacted Hilton Corporate in Memphis...and that's how the announcement ended up on the global website...
Sep 3, 2013, 5:56 pm
#50
Join Date: Jun 2002
Location: BCT. Formerly known as attorney28
Programs: LH HON,BA GGL GfL,Hyatt LT Glob,Mrtt LT P,Hilt LT D,IC Amb,Acc P,GHA Tit,LHW Strlg,Sixt/Av/Hz D/Pres
Posts: 6,827
By the way, it's also as a big alert on the hotel homepage, not only in the booking process . I only knew these alerts from wars, strikes, etc. before. Does not serve waffles - the horror! 
. I only knew these alerts from wars, strikes, etc. before. Does not serve waffles - the horror!
Sep 3, 2013, 6:12 pm
#51
Join Date: Jun 2007
Location: Georgia, USA
Posts: 194
So when I checked in, I said that I would REALLY like some waffles for breakfast tomorrow morning.
After enjoying the somewhat baffled expression on the check-in agent's face, I asked what the story was behind the "announcement" on the official booking page.
They didn't know that this was there.
They explained that, about one week ago, an American lady invoked the 100 % guarantee Hampton has (if you are not satisfied, you pay nothing), because there was allegedly a waffle on one of the photos on the website. Since she could not get a waffle when she asked, she said she wasn't satisfied, and refused to pay.
Apparently the hotel management then contacted Hilton Corporate in Memphis...and that's how the announcement ended up on the global website...
After enjoying the somewhat baffled expression on the check-in agent's face, I asked what the story was behind the "announcement" on the official booking page.
They didn't know that this was there.
They explained that, about one week ago, an American lady invoked the 100 % guarantee Hampton has (if you are not satisfied, you pay nothing), because there was allegedly a waffle on one of the photos on the website. Since she could not get a waffle when she asked, she said she wasn't satisfied, and refused to pay.
Apparently the hotel management then contacted Hilton Corporate in Memphis...and that's how the announcement ended up on the global website...
Sep 3, 2013, 8:17 pm
#52
Join Date: Feb 2013
Programs: Hilton Diamond
Posts: 4,260
OMG - That is all so hilarious I am in almost in tears I am laughing so hard. I did a google for the hotel name and that is the page that shows up - ROFL
Sep 4, 2013, 2:19 am
#53
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
They explained that, about one week ago, an American lady invoked the 100 % guarantee Hampton has (if you are not satisfied, you pay nothing), because there was allegedly a waffle on one of the photos on the website. Since she could not get a waffle when she asked, she said she wasn't satisfied, and refused to pay.
Sep 4, 2013, 7:33 am
#54
Join Date: Jun 2013
Location: norwich, uk
Programs: hhonors diamond
Posts: 5,397
Hilarious
Sep 17, 2013, 9:56 am
#59
Join Date: Feb 2011
Location: Pittsburgh, PA
Programs: AA, HH, UA, Amtrak
Posts: 270
They explained that, about one week ago, an American lady invoked the 100 % guarantee Hampton has (if you are not satisfied, you pay nothing), because there was allegedly a waffle on one of the photos on the website. Since she could not get a waffle when she asked, she said she wasn't satisfied, and refused to pay.
