Hertz President's Circle Member Experiences (2017-Onward)
Nov 25, 2018, 7:35 am
#481
Join Date: Feb 2011
Programs: WS Gold, AC 75K, Hertz PC, National EE, Hilton Diamond, Bonvoy Gold, Bills Mafia
Posts: 346
First rental, Presidents Circle
Have a rental in LAS, 9:30pm Friday. Says good service unavailable for this member. Assuming I need to verify ID and such. Anyway around this, could I do this at a local counter before a leave? Just trying to save time in LAS since I’ll have 3 others with me.
Thanks for your input as always.
Thanks for your input as always.
Nov 25, 2018, 7:48 am
#482
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,041
Yes, there's a thread (will link to it if I find it) where a new member went to a corporate Hertz location before their first rental to have their information validated so they could use expedited Gold Canopy service.
Nov 25, 2018, 5:40 pm
#483
Join Date: Jun 2009
Posts: 95
Had a recent I rental at ORD, no I cars available at the time. Was offered a normally paid upgrade car gratis. Service was good at this location.
Dec 10, 2018, 12:46 pm
#484
Join Date: Jan 2014
Location: DUS
Programs: DL, HHonors, Bonvoy, Hyatt
Posts: 2,072
I had a one-way rental within Germany last week. I booked a luxury wagon and upon arrival they had reserved me a Ford Edge with a damaged hood (lots of missing paint). After expressing my disappointment (I was expecting a Mercedes or BMW wagon) they offered me a Volvo S90. Looks like this is actually a downgrade (J vs. V class). The car was nice, but the experience was a bit frustrating and I feel like I've overpaid. I wonder now if they were unwilling to let me have a real wagon like I'd reserved since I was driving it one-way, despite there being many in the lot?
Dec 10, 2018, 4:50 pm
#485
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
I had a one-way rental within Germany last week. I booked a luxury wagon and upon arrival they had reserved me a Ford Edge with a damaged hood (lots of missing paint). After expressing my disappointment (I was expecting a Mercedes or BMW wagon) they offered me a Volvo S90. Looks like this is actually a downgrade (J vs. V class). The car was nice, but the experience was a bit frustrating and I feel like I've overpaid. I wonder now if they were unwilling to let me have a real wagon like I'd reserved since I was driving it one-way, despite there being many in the lot?
Dec 11, 2018, 10:01 pm
#486
Join Date: Jan 2014
Location: DUS
Programs: DL, HHonors, Bonvoy, Hyatt
Posts: 2,072
Dec 12, 2018, 5:31 am
#487
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
Dec 13, 2018, 11:34 am
#488
Join Date: Jan 2008
Location: Chicago, Illinois
Programs: United 1K, Hilton Diamond, National Executive Elite, Hertz President's Circle
Posts: 690
I had a one-way rental within Germany last week. I booked a luxury wagon and upon arrival they had reserved me a Ford Edge with a damaged hood (lots of missing paint). After expressing my disappointment (I was expecting a Mercedes or BMW wagon) they offered me a Volvo S90. Looks like this is actually a downgrade (J vs. V class). The car was nice, but the experience was a bit frustrating and I feel like I've overpaid. I wonder now if they were unwilling to let me have a real wagon like I'd reserved since I was driving it one-way, despite there being many in the lot?
edit - and most of those rentals were for a sedan and not a wagon...
Dec 16, 2018, 7:27 am
#489
Join Date: May 2014
Location: HEL
Programs: AY Gold (OWS), Hertz PC, Sixt Plat, Hilton Gold
Posts: 275
GVA (PC member)
Booked a BMW 3 4x4
Received a BMW 3 4x4
No upgrade as "this is a one week rental"...?
Avoid Hertz at GVA.
Booked a BMW 3 4x4
Received a BMW 3 4x4
No upgrade as "this is a one week rental"...?
Avoid Hertz at GVA.
Dec 16, 2018, 2:26 pm
#490
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
One way from TYS to AVL earlier this week. TYS has no garage Gold desk just a dedicated Gold line at the counter in baggage claim. The agent was friendly though I was annoyed my contract wasn't ready despite me arriving a little after my scheduled time. As a PC on a FCAR reservation I was offered a Ford Fusion or a Nissan Rogue. I took the Fusion which was a Hybrid with 34,000 miles on it.
Dec 18, 2018, 11:04 am
#491
Join Date: Jan 2014
Posts: 51
Confirmed vehicle availability of Standard Equipment Economy through Full-Size 4 door vehicles in the U.S. and Canada with a minimum 48 hour advance reservation.
All of NYC seems to be sold out for this coming weekend and the PC line says there is nothing they can do.
Dec 18, 2018, 1:48 pm
#492
Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
Posts: 6,736
Dec 19, 2018, 12:27 pm
#493
Join Date: Mar 2014
Location: YYZ
Programs: Skymiles GM, UA Silver, Marriott Titanium, National EE, Hertz 5*
Posts: 383
My SO received a Toyota Corolla at a location within YYC when booking ICAR. When asked about the complimentary upgrade for PC, they said they could give her a Jetta which she didn't take.
I told her she should have taken the Jetta...
I told her she should have taken the Jetta...
Dec 26, 2018, 10:11 am
#494
Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
Posts: 6,736
NYC HLE
PC Member
Booked: F
Received: 2018 Malibu LT (F), 21k miles, working XM.
Whenever I get one of these, I'm reminded how much I like the car. Spacious, good looks, decent gas mileage, and the trunk is enormous. Gotta say I prefer it to the Camry.
PC Member
Booked: F
Received: 2018 Malibu LT (F), 21k miles, working XM.
Whenever I get one of these, I'm reminded how much I like the car. Spacious, good looks, decent gas mileage, and the trunk is enormous. Gotta say I prefer it to the Camry.
Dec 26, 2018, 6:34 pm
#495
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,041
Were you ok with not getting an upgrade to a Premium? I rented from the Harborside HLE on Monday with a Fullsize reserved and I would have been happy with a Malibu as well. I was even happier with the G 2018 Chevy Impala V-6 LT with 6,400 miles and working Sirius/XM they gave me.