Hertz President's Circle Member Experiences (2017-Onward)
Oct 12, 2018, 12:48 pm
#466
Join Date: Oct 2018
Programs: United Mileage Plus, SW A-List Preferred, Hilton Diamond, AmEx Gold
Posts: 3
Oct 13, 2018, 1:52 pm
#467
Join Date: Nov 2010
Programs: National Exec, Hertz PC, Avis PC, Sixt Plat, Hilton Gold, Marriott Gold, Wyndham Diamond, TR Diamond
Posts: 89
I got to FLL and had a carfirmation email that said pick from GOLD, compact, mid, or full on midsize reservation. I checked the board it also said GOLD. I told the greeter about being assigned GOLD but a PC member. She said just pick from PC ... grabbed a 2018 Suburban LT and headed out. No problems at the gate and she even gave me the Complimentary water.
Great experience at Hertz.
Great experience at Hertz.
Oct 14, 2018, 4:06 am
#468
Join Date: Oct 2018
Programs: United Mileage Plus, SW A-List Preferred, Hilton Diamond, AmEx Gold
Posts: 3
I got to FLL and had a carfirmation email that said pick from GOLD, compact, mid, or full on midsize reservation. I checked the board it also said GOLD. I told the greeter about being assigned GOLD but a PC member. She said just pick from PC ... grabbed a 2018 Suburban LT and headed out. No problems at the gate and she even gave me the Complimentary water.
Great experience at Hertz.
Oct 14, 2018, 6:25 am
#469
Join Date: Nov 2010
Programs: National Exec, Hertz PC, Avis PC, Sixt Plat, Hilton Gold, Marriott Gold, Wyndham Diamond, TR Diamond
Posts: 89
if not I’ve read first rental they verify you at the counter and leave it open so you still go out and pick from PC regardless.
Oct 14, 2018, 7:21 am
#470
Join Date: Oct 2011
Location: CLT
Programs: Pre✓, Delta DM, Hilton LT Diamond, Mariott Plat, PC Gold, National EE, Hertz PC
Posts: 1,655
Just ignore the counter, go straight to the PC section, pick out a car (Make sure the key is in the car), load your bags and drive to the exit. As long as all your information is in your Hertz profile and your reservation is in the system all you need to do is hand your license to the gate agent.
They'll ask you the mileage, they'll ask you if the car is fully fueled, they'll ask if you want the fuel option, they'll give you your license back with or without a copy of the contract and you're on you way.
You don't have to have a paper copy of the contract although it's nice to have though in case you get stopped and need to show who the car belongs to. They'll also email a copy of the contract to your email address on file almost as soon as you leave the exit gate.
Now, this doesn't apply for every airport. Only the larger airports have the PC section. At smaller airports you still have to stop at the counter.
Last edited by KenTarmac; Oct 14, 2018 at 7:27 am
Oct 18, 2018, 5:21 pm
#471
Join Date: Mar 2010
Location: South Dakota
Programs: HH Diamond, DL Platinum
Posts: 587
Delta side. I'm a Diamond with them and one of the perks of that particular status is PC. It took literally four or five months of wrangling with them but I eventually became PC. I'm pretty sure as a 2019 Platinum (dropping unfortunately) PC comes comes with that elite level as well.
Nov 14, 2018, 1:40 pm
#472
Join Date: Mar 2004
Location: LAX IAH AMS
Programs: UA GS 1MM
Posts: 1,269
What levels of cars are in Presidents Circle?
Seems whether I book a full size, premium, luxury, small suv etc, I always just end up in PC.
Whats the best strategy on utilizing Presidents Circle to maximize the best car and value (lowest cost).
Whats the best strategy on utilizing Presidents Circle to maximize the best car and value (lowest cost).
Nov 14, 2018, 1:51 pm
#473
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,041
Your question, "What[']s the best strategy on utilizing Presidents Circle to maximize the best car and value (lowest cost)[?]" does not seem to match your thread title, "What levels of cars are in Presidents Circle?"
In response to your question, if you are at an airport location that offers Ultimate Choice service, then the best practice is to book the cheapest rate for a car other than an Economy or Compact and then take the best you can find in the PC, 5*, or non-assigned spaces or look for something in the paid upgrades. If you want the certainty of a SUV, minivan, or something better than a Premium, then book it.
For non-Ultimate Choice locations, participating locations offer a one-class upgrade up to a Premium. Non-participating locations will give you what you booked and maybe something better (or worse).
In response to your thread title, just do a search in this forum by the airport code you will be renting from and hopefully there will be an existing thread that has the information sought.
In response to your question, if you are at an airport location that offers Ultimate Choice service, then the best practice is to book the cheapest rate for a car other than an Economy or Compact and then take the best you can find in the PC, 5*, or non-assigned spaces or look for something in the paid upgrades. If you want the certainty of a SUV, minivan, or something better than a Premium, then book it.
For non-Ultimate Choice locations, participating locations offer a one-class upgrade up to a Premium. Non-participating locations will give you what you booked and maybe something better (or worse).
In response to your thread title, just do a search in this forum by the airport code you will be renting from and hopefully there will be an existing thread that has the information sought.
Last edited by FlyinHawaiian; Nov 14, 2018 at 5:50 pm
Nov 15, 2018, 6:34 am
#474
Moderator, Hertz; FlyerTalk Evangelist
Join Date: Nov 2005
Location: KRK
Programs: UA 1MM, BA GGL, Hyatt Glob, Hilton Diamond and others
Posts: 12,690
Your question, "What[']s the best strategy on utilizing Presidents Circle to maximize the best car and value (lowest cost)[?]" does not seem to match your thread title, "What levels of cars are in Presidents Circle?"
In response to your question, if you are at an airport location that offers Ultimate Choice service, then the best practice is to book the cheapest rate for a car other than an Economy or Compact and then take the best you can find in the PC, 5*, or non-assigned spaces or look for something in the paid upgrades. If you want the certainty of a SUV, minivan, or something better than a Premium, then book it.
For non-Ultimate Choice locations, participating locations offer a one-class upgrade up to a Premium. Non-participating locations will give you what you booked and maybe something better (or worse).
In response to your thread title, just do a search in this forum by the airport code you will be renting from and hopefully there will be an existing thread that has the information sought.
In response to your question, if you are at an airport location that offers Ultimate Choice service, then the best practice is to book the cheapest rate for a car other than an Economy or Compact and then take the best you can find in the PC, 5*, or non-assigned spaces or look for something in the paid upgrades. If you want the certainty of a SUV, minivan, or something better than a Premium, then book it.
For non-Ultimate Choice locations, participating locations offer a one-class upgrade up to a Premium. Non-participating locations will give you what you booked and maybe something better (or worse).
In response to your thread title, just do a search in this forum by the airport code you will be renting from and hopefully there will be an existing thread that has the information sought.
Thanks
Jason8612 Hertz mod
Nov 17, 2018, 12:38 am
#475
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
Recently I was irritated by Hertz at Knoxville on several levels, and honestly it's enough to keep steering my business over to Avis (I have both statuses and similar corp rates). So since FT is great for venting and there's a thread, here goes 
When we landed we went out to the Gold booth and it was closed, and next to the booth I saw an Infiniti parked in a slot marked "President's Circle". We went back inside to the desk and we had been assigned a Chevy Malibu. At other airports I've been able to take any car in the Gold or PC lane, so with that in mind I asked for the Infiniti and was denied, and was even refused any other upgrade. I think it's because I was on a one-way rental and they didn't want to lose a nice car, but that isn't exactly my problem.
A more grievous error was being overcharged for 30 minutes of time we didn't use (pushed us over 3 days). Customer service fixed it over the phone, but what we hadn't noticed at pickup was that the pre-printed slip was showing a pickup time that matched our flight landing time, not the time we had reserved (which accounted for disembarking and waited for checked luggage).
When we landed we went out to the Gold booth and it was closed, and next to the booth I saw an Infiniti parked in a slot marked "President's Circle". We went back inside to the desk and we had been assigned a Chevy Malibu. At other airports I've been able to take any car in the Gold or PC lane, so with that in mind I asked for the Infiniti and was denied, and was even refused any other upgrade. I think it's because I was on a one-way rental and they didn't want to lose a nice car, but that isn't exactly my problem.
A more grievous error was being overcharged for 30 minutes of time we didn't use (pushed us over 3 days). Customer service fixed it over the phone, but what we hadn't noticed at pickup was that the pre-printed slip was showing a pickup time that matched our flight landing time, not the time we had reserved (which accounted for disembarking and waited for checked luggage).
Nov 17, 2018, 1:06 am
#476
Join Date: Jan 2010
Location: LAS, ZQN
Programs: UA PP (2MM), BA gold
Posts: 2,202
Just rented from CHC, no PC area but had small SUV reserved and was given Mitsubishi Eclipse with 20KM -yes brand new. It was spotless and everything worked. Returned to ZQN with 770km. Billing spot on too. Another good rental in NZ.
Nov 17, 2018, 6:16 am
#477
Join Date: Aug 2017
Location: Vietnam & USA
Programs: Delta PM
Posts: 456
Delta side. I'm a Diamond with them and one of the perks of that particular status is PC. It took literally four or five months of wrangling with them but I eventually became PC. I'm pretty sure as a 2019 Platinum (dropping unfortunately) PC comes comes with that elite level as well.
But then, after a week or so, you will have to email Hertz at [email protected]
Include a screen shot of your Platinum card.
if you don't here back in a week or so, email again as ask for a status update
Nov 17, 2018, 6:46 am
#478
Join Date: Jun 2004
Posts: 3,774
At other airports I've been able to take any car in the Gold or PC lane, so with that in mind I asked for the Infiniti and was denied, and was even refused any other upgrade. I think it's because I was on a one-way rental and they didn't want to lose a nice car, but that isn't exactly my problem.
My theory is that cars that don't belong to the fleet of the location you are renting from are a bit problematic for them, so if they get a chance to offload it on a one-way, they will do so. In our case, it wasn't a problem because it was an upgrade (nearly brand new Chrysler 300) and we only rented it for one-day on points to get from the airport to our destination. We also had lots of luggage which was easily accommodated.
Nov 17, 2018, 7:18 am
#479
Join Date: Oct 2016
Posts: 3,706
I think you are right re: the one-way rental. Did you happen to notice if the car they gave you had non-local license plates? We recently had a one-way that we picked up at MCO but the car was licensed out-of-state (can't remember now, may have been Tennessee).
My theory is that cars that don't belong to the fleet of the location you are renting from are a bit problematic for them, so if they get a chance to offload it on a one-way, they will do so. In our case, it wasn't a problem because it was an upgrade (nearly brand new Chrysler 300) and we only rented it for one-day on points to get from the airport to our destination. We also had lots of luggage which was easily accommodated.
My theory is that cars that don't belong to the fleet of the location you are renting from are a bit problematic for them, so if they get a chance to offload it on a one-way, they will do so. In our case, it wasn't a problem because it was an upgrade (nearly brand new Chrysler 300) and we only rented it for one-day on points to get from the airport to our destination. We also had lots of luggage which was easily accommodated.
It does get sticky with franchise-owned cars. If someone takes a franchise car one-way to a corporate location the franchise has to get it back.
Nov 20, 2018, 4:42 pm
#480
Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
Posts: 6,736
It was almost certainly Blount County, TN. The county's rules around license plate renewal (there's either no annual plate renewal fee, or it's minimal) make a very attractive place for rental fleets to license their cars. There are limits to how much of the fleet Hertz can title there, but they do as much as they can. I read somewhere that they do such volume that they actually paid the county to hire an employee who just handles their plate issuance and transfers.