Aloha Airlines Ceases All Passenger Operations Beginning April 1, 2008
Mar 30, 2008, 3:35 pm
#16
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Hawaiian now has a special message for Aloha Flyers:
http://www.hawaiianair.com/Aboutus/P...ssistance.aspx
http://www.hawaiianair.com/Aboutus/P...ssistance.aspx
We know the shutdown of Aloha Airlines is causing passenger
inconveniences and disruptions to travel plans.
To help minimize the impact, Hawaiian Airlines is making special
arrangements to accommodate passengers holding Aloha tickets:
If you purchased your Aloha Airlines ticket from another airline or a travel agency:
* Please call your Travel Agent or the other airline and they will help you rebook on Hawaiian.
* If you used a credit card, contact the customer service number on the back of the card for a refund request.
For a confirmed reservation on Hawaiian Airlines, available at standard fares:
* You may click here to purchase a new ticket on Hawaiian.
* For confirmed travel, we recommend a confirmed reservation on Hawaiian Airlines as soon as possible.
* We've added capacity on key routes to help meet travel demands.
* All inter-island seats will be at $49 a ticket through Monday, April 7, 2008.
* If you used a credit card for your original Aloha ticket purchase, contact the customer service number on the back of the card for a refund request.
For standby travel on Hawaiian Airlines, available space permitting and free of charge:
* Hawaiian Airlines will permit no-charge, standby, space available, day-of- original travel for some flights on Monday, March 31 and all flights on April 1, 2, and 3, 2008.
* For Aloha Airlines ticketed travel on Monday, March 31, 2008, Hawaii to U.S. Mainland only travel will be available on a standby basis on Hawaiian Airlines.
* For interisland and U.S. Mainland Aloha Airlines ticketed travel on Tuesday, April 1 through Thursday, April 3, 2008, all ticket holders have the option to stand by on Hawaiian Airlines flights.
* If you were scheduled to depart on the eligible dates listed above, you may go to the airport only on your original day of departure.
* Customers will be accommodated on a first come, first served basis based on available seats 15 minutes prior to each scheduled departure.
* Please assist us by bringing your Aloha Airlines paper ticket or electronic ticket confirmation to the airport on your ticketed day of departure.
* Standby, space available travel for interisland and Mainland cities applies only for the date of original travel. It is offered one trip at a time, no round trip considerations.
* Passengers may check baggage on a standby, space available basis.
* Unfortunately, Hawaiian Airlines cannot guarantee that you will be able to find an open seat within a reasonable period of time due to high passenger volumes. Please keep this in mind when considering the standby option.
Our goal is to accommodate as many affected travelers as possible.
inconveniences and disruptions to travel plans.
To help minimize the impact, Hawaiian Airlines is making special
arrangements to accommodate passengers holding Aloha tickets:
If you purchased your Aloha Airlines ticket from another airline or a travel agency:
* Please call your Travel Agent or the other airline and they will help you rebook on Hawaiian.
* If you used a credit card, contact the customer service number on the back of the card for a refund request.
For a confirmed reservation on Hawaiian Airlines, available at standard fares:
* You may click here to purchase a new ticket on Hawaiian.
* For confirmed travel, we recommend a confirmed reservation on Hawaiian Airlines as soon as possible.
* We've added capacity on key routes to help meet travel demands.
* All inter-island seats will be at $49 a ticket through Monday, April 7, 2008.
* If you used a credit card for your original Aloha ticket purchase, contact the customer service number on the back of the card for a refund request.
For standby travel on Hawaiian Airlines, available space permitting and free of charge:
* Hawaiian Airlines will permit no-charge, standby, space available, day-of- original travel for some flights on Monday, March 31 and all flights on April 1, 2, and 3, 2008.
* For Aloha Airlines ticketed travel on Monday, March 31, 2008, Hawaii to U.S. Mainland only travel will be available on a standby basis on Hawaiian Airlines.
* For interisland and U.S. Mainland Aloha Airlines ticketed travel on Tuesday, April 1 through Thursday, April 3, 2008, all ticket holders have the option to stand by on Hawaiian Airlines flights.
* If you were scheduled to depart on the eligible dates listed above, you may go to the airport only on your original day of departure.
* Customers will be accommodated on a first come, first served basis based on available seats 15 minutes prior to each scheduled departure.
* Please assist us by bringing your Aloha Airlines paper ticket or electronic ticket confirmation to the airport on your ticketed day of departure.
* Standby, space available travel for interisland and Mainland cities applies only for the date of original travel. It is offered one trip at a time, no round trip considerations.
* Passengers may check baggage on a standby, space available basis.
* Unfortunately, Hawaiian Airlines cannot guarantee that you will be able to find an open seat within a reasonable period of time due to high passenger volumes. Please keep this in mind when considering the standby option.
Our goal is to accommodate as many affected travelers as possible.
Mar 30, 2008, 3:43 pm
#17
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Just checked again, and no new flights showing up between HNL and ITO yet. Presumably they've just not loaded them yet, since this is all happening very rapidly (with up-to-the-minute team coverage by our FT reporters!) 
Mar 30, 2008, 3:46 pm
#18
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If you go to the Honolulu Advertiser website's story on AQ's shutdown, you see this post:
I'm guessing there will be a lot more similar stories... 
Originally Posted by ahpau
My wife just lost her job as of today (3-30-08). Thank you Aloha Airlines for giving my wife the opportunity to work for an airline that has been in business for 61 years. It is unfortunate that this had to come to the light of things, but i'm sure that one day you'll be flying the hawaiian skies again in the future as a new company/airline... Thank You!
Mar 30, 2008, 3:48 pm
#19
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It takes a while to add flights, especially in the volumes Hawaiian needs. They're probably assessing their aircraft availability situation right now. And then it takes a while to get them into SABRE. It's tedious 
Mar 30, 2008, 3:49 pm
#20
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Mar 30, 2008, 3:54 pm
#21
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my mom is an Aloha Airlines flight attendant, or was, because this morning we found out that she had lost her job. since all she has ever done was work for Aloha since she was first hired at age 21, she doesnt know what she is going to do now. and the reason im on the computer now is to help search for a new home since without her job, we can no longer afford our house. and thats sad to say because neither my brothers or i have never known anouther home than this one.
May be too little, too late, but: http://savealoha.org/
Pictures from Aloha's rallies: http://www.pbase.com/aqohana/save_aloha
Mar 30, 2008, 3:58 pm
#22
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go! for allegedly using proprietary information. Read more about it here:
http://www.alohaairlines.com/about/p...ode=show&ak=27
http://www.alohaairlines.com/about/p...ode=show&ak=27
Mar 30, 2008, 4:00 pm
#23
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Seems like a slam dunk case now, should AQ or its creditors push forward with its lawsuit.
I have a feeling go! will be toast soon.
Mar 30, 2008, 4:06 pm
#24
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Sadly, the potential (more likely probable) judgement against Mesa is one of AQ's biggest assets. I am sure the creditors will pursue it, and I hope they win. As I have said before, I think AQ has made some serious management mistakes and offered a less attractive service than HA, but I HATE to see them go out this way. Don't fly go!! They are sheisters.
Mar 30, 2008, 4:08 pm
#25
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Hawaiian's trial was the first up against go!/Mesa. They were successful at the US District Court level winning a $90M verdict but go!/Mesa was appealing that judgment.
Seems like a slam dunk case now, should AQ or its creditors push forward with its lawsuit.
I have a feeling go! will be toast soon.
Seems like a slam dunk case now, should AQ or its creditors push forward with its lawsuit.
I have a feeling go! will be toast soon.
Mar 30, 2008, 4:14 pm
#26
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I wouldn't be surprised. In the old thread, I postulated that go! might kill AQ and in turn promptly be destroyed by HA, leaving HA as the "last man standing."
I can see a couple ways this could happen.
First, the courts. If they uphold the $80M judgement in favor of HA, and then AQ's now-slamdunk case comes through too, it may just not be worth it for go! to stay.
Second, the market. AQ was the weakest in the herd. Financially shaky, old jets with horrible fuel costs, limited number of partnerships, weak long-haul operations. Nothing strong but the cargo, which will live on. Of course if you're a predator, you go after the weakest in the herd.
But... now what? go! is left going head-to-head with HA. Where's the value proposition here? go! has 7 50-seat jets. HA has 11 123-seat ones. With first class, even. And real overhead bins. And mainline-size cabins. And service to the mainland. And partnerships with AA, CO, NW and maybe now DL (and with AQ gone, maybe UA will try to partner with HA too). And a strong FF program with credit cards and tons of non-air partners in the islands. Oh, and did I mention HA's 717s are actually newer than the go! CRJs?
Congratulations go! and JO. You are now the weakest link.
I can see a couple ways this could happen.
First, the courts. If they uphold the $80M judgement in favor of HA, and then AQ's now-slamdunk case comes through too, it may just not be worth it for go! to stay.
Second, the market. AQ was the weakest in the herd. Financially shaky, old jets with horrible fuel costs, limited number of partnerships, weak long-haul operations. Nothing strong but the cargo, which will live on. Of course if you're a predator, you go after the weakest in the herd.
But... now what? go! is left going head-to-head with HA. Where's the value proposition here? go! has 7 50-seat jets. HA has 11 123-seat ones. With first class, even. And real overhead bins. And mainline-size cabins. And service to the mainland. And partnerships with AA, CO, NW and maybe now DL (and with AQ gone, maybe UA will try to partner with HA too). And a strong FF program with credit cards and tons of non-air partners in the islands. Oh, and did I mention HA's 717s are actually newer than the go! CRJs?
Congratulations go! and JO. You are now the weakest link.
Mar 30, 2008, 4:16 pm
#27
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Your analysis is spot on.
If HA has the financial ability, purchasing more 717s and taking over the more profitable AQ trans-pac routes can reap gains and further accelerate the death of go!
(And with DL partnering with HA earlier this month, UA will need to choose between HA and go!... wonder which one they'll choose? ).
I've been on hold with AlohaPass for about an hour now (didn't realize it because of the Hawaiian elevator music they play). I think this is an indefinite hold...
Edit: Finally got through. You cannot use your AlohaPass miles to book any travel on a partner airline unless you're willing to travel today or tomorrow. So I guess one can officially kiss those AQ miles goodbye.
If HA has the financial ability, purchasing more 717s and taking over the more profitable AQ trans-pac routes can reap gains and further accelerate the death of go!
(And with DL partnering with HA earlier this month, UA will need to choose between HA and go!... wonder which one they'll choose?
).Edit: Finally got through. You cannot use your AlohaPass miles to book any travel on a partner airline unless you're willing to travel today or tomorrow. So I guess one can officially kiss those AQ miles goodbye.
Last edited by FlyinHawaiian; Mar 30, 2008 at 8:53 pm
Mar 30, 2008, 5:28 pm
#28
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The Aloha Airlines employment page is still up and running. 
http://www.alohaairlines.com/about/employment.php
...so is a very informative history of Aloha page:
http://www.alohaairlines.com/about/our_history.php
http://www.alohaairlines.com/about/employment.php
...so is a very informative history of Aloha page:
http://www.alohaairlines.com/about/our_history.php
Last edited by FlyinHawaiian; Mar 30, 2008 at 8:53 pm
Mar 30, 2008, 5:48 pm
#30
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Job losses not as bad as feared
Driving to work just now I heard on Hawaii Public Radio that "approximately 1,800" employees will be impacted by the cessation of passenger service. I don't know whether AQ even had the full 3,482 any more, but this sounds sensible, figuring that as cargo operations continue, they will need crew for those flights, cargo handlers, mechanics, etc.