Go Back  FlyerTalk Forums > Destinations > Europe > Germany
Reload this Page >

EasyPass-RTP Enrollment

Community
Wiki Posts
Search

EasyPass-RTP Enrollment

Thread Tools
 
Search this Thread
 
Old Oct 19, 2022 | 9:26 am
  #61  
10 Countries Visited
20 Countries Visited
30 Countries Visited
5 Years on Site
 
Join Date: Feb 2019
Posts: 85
Thanks for your responses. Usually the Bundespolizei are neutral to pleasant, so I imagine I just got unlucky.
fast passenger is offline  
Old Oct 19, 2022 | 1:21 pm
  #62  
Original Member
20 Countries Visited
1M
All eyes on you!
25 Years on Site
 
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Gold
Posts: 15,009
Originally Posted by fast passenger
Thanks for your responses. Usually the Bundespolizei are neutral to pleasant, so I imagine I just got unlucky.
Sounds like that officer didn't get the memo and wasn't aware of easyPass-RTP process requires stamping. Had that happen once or twice.
findark likes this.
seawolf is offline  
Old Oct 20, 2022 | 9:36 am
  #63  
FlyerTalk Evangelist
Community Builder
Community Influencer
Active Streak: 30 Days
All eyes on you!
 
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS Plat, AA EP, Bonvoy Plat, Hilton Dia, Hyatt Glob, IHG Plat, ...
Posts: 21,476
Originally Posted by seawolf
Sounds like that officer didn't get the memo and wasn't aware of easyPass-RTP process requires stamping. Had that happen once or twice.
Or perhaps s/he wasnt aware of easyPass-RTP at all, given the questions about a German ID.
notquiteaff is offline  
Old Dec 12, 2022 | 9:35 am
  #64  
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Apr 2009
Location: Chicago
Programs: UA 1K, 1MM; former GS
Posts: 306
I had very pleasant experiences in FRA and MUC last week signing up for and using easyPass. I am an American and was flying ORD-FRA-PRG with a 4-hour layover. After landing in FRA, I made my way to the Bundespolezei with the paperwork filled in, arriving at 6:30am. The sign on the door said they open at 7:00, but there were two officers inside. I stuck my head in and asked, "When you open at 7:00 is this the office I go to to sign up for easyPass?" The officer smiled, waived me in, and entered my info into the computer. About 2 minutes later he thanked me, and I was on my way to the gate.

I flew home later in the week MUC-ORD and I used the autogates to enter the terminal. Although there was a long line for the "regular" passport control. I was the only one at the autogates. I scanned my passport, smiled for the camera and the gates opened up; The passport officer smiled, stamped my passport without asking any questions, and I was on my way.
FC ORD is offline  
Old Dec 12, 2022 | 9:52 am
  #65  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
30 Countries Visited
2M
All eyes on you!
20 Years on Site
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 52,648
MUC has installed new egates in T1 & T2 that allow you to leave the country even without any prior registration (if you are from a country that has issued biometric passports). They are on the far right in T1B and on the far left in T2.
seawolf likes this.
oliver2002 is online now  
Old Dec 29, 2022 | 12:42 am
  #66  
All eyes on you!
 
Join Date: Feb 2022
Programs: OS SEN, Marriott Titanium
Posts: 356
So I tried to use this in November when I was leaving the EU zone, and scanning my passport did not work the first 2 tries. I went to another terminal, and then it worked. When coming back into the EU Zone (via Germany), I tried again to scan my passport a few times, and it did not work again.

Any ideas why? I had the EasyPass-RTP approved, but now I can't seem to get a response from them via email as to what might not be setup with my account correctly.
MasterGberry is offline  
Old Jan 2, 2023 | 2:37 pm
  #67  
 
Join Date: Jan 2014
Location: ONT/FRA
Programs: AA EXP
Posts: 878
Originally Posted by MasterGberry
So I tried to use this in November when I was leaving the EU zone, and scanning my passport did not work the first 2 tries. I went to another terminal, and then it worked. When coming back into the EU Zone (via Germany), I tried again to scan my passport a few times, and it did not work again.

Any ideas why? I had the EasyPass-RTP approved, but now I can't seem to get a response from them via email as to what might not be setup with my account correctly.
When did you register? I was registered before the Pandemic, but they turned off EP-RTP for a while during the Pandemic. I had to re-register a couple of months ago to get it working again.
BSBD is offline  
Old Jan 17, 2023 | 6:41 pm
  #68  
10 Countries Visited
20 Countries Visited
30 Countries Visited
5 Years on Site
 
Join Date: Nov 2017
Programs: Chase and American Express
Posts: 274
Enrolled today on my way out of frankfurt. Took around 15 mins with no line, officer didnt know much english. Just pointed and smiled at everything. About 3 pages of very simple paperwork

They didnt ask for my email or anything so i assuming i am signed up now.
fbcooper is offline  
Old Jan 17, 2023 | 6:56 pm
  #69  
10 Countries Visited
20 Countries Visited
30 Countries Visited
5 Years on Site
 
Join Date: Nov 2017
Programs: Chase and American Express
Posts: 274
Originally Posted by mlin32
This is normal. Even with automated passport contrle, non-EU nationals have to have a manual exit stamp.

"After successful face recognition, registered travellers (RTs) from outside the EU - in contrast to the usual EasyPASS procedure - will see a special symbol and have to wait until a border guard opens the exit door.

RTs have to move forward to the monitoring booth, which is located directly behind the EasyPASS gate. An officer will then check the additional entry requirements and stamp the passport.

After that procedure the border check is completed."

Similar procedure is in place at CDG apparently (without need for registration).
Yes i had a transfer at cdg last week and they sent me to the eu line with my us passport. You scan your passport, walk in take a picture walk out and have your passport stamped. No questions asked. It was great, i looked to see if it was all of europe but looks like its not. Thats why i signed up for easypass.
fbcooper is offline  
Old Mar 19, 2023 | 2:44 pm
  #70  
All eyes on you!
 
Join Date: Feb 2022
Programs: OS SEN, Marriott Titanium
Posts: 356
Originally Posted by BSBD
When did you register? I was registered before the Pandemic, but they turned off EP-RTP for a while during the Pandemic. I had to re-register a couple of months ago to get it working again.
sorry never saw this. I registered last summer. I will try it again when I pass thru FRA in a couple of weeks, but i dont have high hopes it will work
MasterGberry is offline  
Old Mar 23, 2023 | 1:23 pm
  #71  
10 Years on Site
 
Join Date: Aug 2012
Posts: 42
Originally Posted by MasterGberry
sorry never saw this. I registered last summer. I will try it again when I pass thru FRA in a couple of weeks, but i dont have high hopes it will work
MasterGberry Please do follow up here about your next experience as I had a similar situation occur to me. I registered about a month ago at the beginning of a trip. Everyone here has generally reported almost instant access but two weeks later, I was unable to use the automated gate for my exit processing in FRA. I'm headed back next week and will let you know whether I can use it or what I can find out from the Bundespolizei.
sonetsst is offline  
Old Mar 27, 2023 | 2:52 pm
  #72  
All eyes on you!
 
Join Date: Feb 2022
Programs: OS SEN, Marriott Titanium
Posts: 356
Originally Posted by sonetsst
MasterGberry Please do follow up here about your next experience as I had a similar situation occur to me. I registered about a month ago at the beginning of a trip. Everyone here has generally reported almost instant access but two weeks later, I was unable to use the automated gate for my exit processing in FRA. I'm headed back next week and will let you know whether I can use it or what I can find out from the Bundespolizei.
Definitely let me know. I spoke to the Bundespolizei in Frankfurt, and they said it should just work. They said sometimes it fails to read the document correctly. Unfortunately they also told me since I registered in Cologne they cant look me up to see if it worked. I will also report back here when I fly out next week what happens.
fed planner likes this.
MasterGberry is offline  
Old Mar 29, 2023 | 4:16 am
  #73  
10 Years on Site
 
Join Date: Aug 2012
Posts: 42
Originally Posted by MasterGberry
Definitely let me know. I spoke to the Bundespolizei in Frankfurt, and they said it should just work. They said sometimes it fails to read the document correctly. Unfortunately they also told me since I registered in Cologne they cant look me up to see if it worked. I will also report back here when I fly out next week what happens.
I flew to BER via FRA today. Tried the automated gate at FRA and it didnt work. I only tried one as I had a tight connection. After landing in BER, I spoke to the police. They took my passport and tried it themselves at a gate. It registered fine for them and they showed me a picture they took of the machine working with my passport. They suggested that if one gate fails I should try the other gates nearby.

As we must still get our passports stamped, I wonder if perhaps the issue is that we must use the gate closest to the desk?
sonetsst is offline  
Old Mar 29, 2023 | 6:18 am
  #74  
Original Member
20 Countries Visited
1M
All eyes on you!
25 Years on Site
 
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Gold
Posts: 15,009
When you guys writing didnt work, please clarify.

The gate is NOT suppose to open for RTP even after facial recognition. Bundespolizei manually triggers the gate to open from their booth so that you can get your stamp.
seawolf is offline  
Old Mar 29, 2023 | 11:10 am
  #75  
10 Years on Site
 
Join Date: Aug 2012
Posts: 42
Originally Posted by seawolf
When you guys writing didnt work, please clarify.

The gate is NOT suppose to open for RTP even after facial recognition. Bundespolizei manually triggers the gate to open from their booth so that you can get your stamp.
To clarify, i mean that I could not enter the first gate in order to have my biometrics tested. The scanning of my passport failed.
seawolf likes this.
sonetsst is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.