lindaiah

May I ask when you all originally signed up for FC? I have been a FC member since June of 2016. My TR status still says Platinum as of this afternoon (earned by play).

james400

I'm sorry you are unhappy, but all I can do is give my story. I spent 17 days at CET properties last year (you do the math on resort fees), I received the $100 food voucher, I receive a larger ATT through a different corporate affiliation, but it's a decent perk and I used the Hilton benefit last year while staying at a Hilton property in Southern California. I've not attended the meets, as there are non that interest me.

You are quick to label them a scam, yet most stories of people using the card on here are positive. You believed this was a scam for a few years and still did business with them? Please detail what points are scams.

The Caesars benefit debacle came about because Caesars changed the dates their cards expired. It went from March 31 to January 31. FC could have been a little more forthcoming in informing the cardholders of the extended negotiations, but this is only one of the many benefit listed. So people gaming the system had to wait 6 days until their cards were upgraded.

My story is a positive one, having actually used the card for it's intended use, you are unhappy because they turned down your partner. Again, they have that right and they exercised that right. Not everyone I knew who signed up for the card was accepted and they never found out why.

james400

I signed up May something of 2016. Was approved two weeks later.

seric

They did not turn down my partner for membership. My partner is a member at the <$200 level. They refused to provide my partner with the advertised benefit of adding an additional user. And they were admittedly arbitrary in this decision.

I again, have no issues if you or anyone else wants to use their service. I am however offering a data point on undelivered benefits. Please do not twist my words to imply that the benefit was not withheld from a member in good standing. I'm glad your experiences have been satisfactory.

james400

• Significant Other Memberships are valid as long as primary account holder's membership is active and in good standing.
• Memberships are non transferable.
• Memberships are subject to review and approval.
• Membership are subject to Membership terms and conditions.

Is this what you are talking about? Seems they are subject to review and approval, doesn't sound arbitrary, sounds like it was reviewed and not approved.

seric

When they refuse to give a reason for the refusal, and state only that they have the right to refuse the benefit, that meets my definition of arbitrary. At this point though, if I need to point that out to you this conversation isn't going to be productive. <Personal attack removed>

james400

I'm not twisting your words, you called it a scam several times, I'm just trying to understand how FC is a scam?

james400

(Anyone else) have a bad experience with FC? The Caesars snafu was a pain, but not a show stopper. Anybody else have an experience where a benefit wasn't honored? Anyone using the ATT 15% discount? Any other discounts with real world experiences?

I'm asking because I have a couple of friends asking about the card and I'm on the fence about making the recommendation unless the benefits have actually been used. Also, there may be some discounts I'm missing.

skyscanner

At the Rio right now. The app shows Diamond, the website shows Diamond, the self service swipe your card machine shows Diamond, yet TR' s system shows Platinum. They can not print my new card because of it. A nice lady asked IT to upgrade it manually.

skyscanner

Issue resolved.

baccarat_king

I recall someone using the AT&T discount a year or two ago. My AT&T account is a business account, so it was not applicable. I've used MailChimp, JetSmarter (just did the sign-up), Cathay and a few others. I also know for a fact the Apple discount is legitimate; but it's only for business and runs through their business team. I know many that have had no issue with the Hilton Gold Upgrade, and the British Airways discount also works. When they had the AA Platinum Upgrade, that did work for me. I'm sure I am missing some.

dream54ing

Conversation is not productive when you call this a scam. Most people have no problem other than not getting their diamond in time for their trip. Far from being a "scam". We don't know your conversation with FC, but if its similar to way your talking to your fellow flyertalk member, I'm not surprised that they denied the benefits.

James found this and posted earlier in the thread...

Here's the fine print from FC when you signed up:

(b) FoundersCard has the right to add, modify or eliminate any benefit or service at any time at our discretion. FoundersCard does not guarantee the availability of any of its benefits and they are all subject to change at any time without notice.

mudpuppy

What's the FC offer for JetSmarter? I've been looking at JetSmarter for a while but the membership price seems to go up every couple months. I doubt I'll actually sign up but curious what FC is offering anyway.

angiez628

You wanted to add your partner as a spouse but they are already a member who wants to add someone else as a user? Could you be more specific as to what you were attempting? I'm confused .

john.carnes123

Hi, Can anyone confirm the details for the FC renewal and benefits for the Total Rewards for 2017? If I join this year will I be eligible for this benefit, I emailed FC and have not received a reply for three days? Any advice appreciated, Thank you in advance!

-jc