Originally Posted by gooselee

Some quick random observations/updates/reports from my current Vegas trip - I was researching these beforehand and thought others could benefit from the info:
1. Monte Carlo VIP lounge and staff is great. Rest of the hotel/casino is starting to look VERY worn, though.
2. MLife Plat and Noir are still entitled to many of the hidden benefits, including 3 free passes to Secret Garden @ Mirage, and 3 free passes to Shark Reef @ Mandalay Bay. Apparently it's up to 3 passes at each attraction per month. Both are very much worth a visit.
2a. Based on the above, I would assume that other benefits are still active, such as access to the Bellagio Fountains Brunch and Art Gallery. Haven't attempted those on this trip yet, though I might in the next couple days and will report back if I do.
3. There is still a VIP lounge at Mirage, just to the right of the check in and concierge desks. Nice and well staffed. I talked to one of the agents in there, and apparently access is given to Plats staying on property, and Noirs regardless of where/if they are staying.
4. Plat/Noir cards still grant early access to Mandalay Beach. Also, Plat/Noir cardholders are granted access to the Beach even if not staying on property.
5. Aria is still by far my favorite property out here.
6. The new Quad place that took over the old IP property is very weird, and kind of scary, but serves as a good air conditioned cut through if you're walking down that side of the street. It is a TR prop.

Originally Posted by sagtravelgal

I am so mad! I just checked my mlife account and I have been downgraded to Platinum. I have been Noir since July 2011. I have been reading about everybody being downgraded. My host told me that 98% of Noirs were downgraded despite the fact that they were told the Noir would be good until Oct. 2013. I was kept at Noir until this October. My research suggested that having 2 million points was the minimum for the invitation to Noir, so I went out for a few hours in August to reach that 2 million barrier. Then I recently went back for a few days of relaxation the end of September. I finished just under 2.8 million tier credits. There is a big difference between 200,000 points and 2 million! I am so angry! Has anybody ever asked for a review of their account and got reinstated? Do they even care?
Thanks for letting me vent! I appreciate any input.

Originally Posted by sagtravelgal

I am so mad! I just checked my mlife account and I have been downgraded to Platinum. I have been Noir since July 2011. I have been reading about everybody being downgraded. My host told me that 98% of Noirs were downgraded despite the fact that they were told the Noir would be good until Oct. 2013. I was kept at Noir until this October. My research suggested that having 2 million points was the minimum for the invitation to Noir, so I went out for a few hours in August to reach that 2 million barrier. Then I recently went back for a few days of relaxation the end of September. I finished just under 2.8 million tier credits. There is a big difference between 200,000 points and 2 million! I am so angry! Has anybody ever asked for a review of their account and got reinstated? Do they even care?
Thanks for letting me vent! I appreciate any input.

Originally Posted by whowong

So after the changes last October, I wasn't able to maintain my Pearl status. However after logging in today, I noticed that while my tier credits are gone, I am still at Pearl. Are there different levels to maintain status?

Originally Posted by sagtravelgal

I am so mad! I just checked my mlife account and I have been downgraded to Platinum. I have been Noir since July 2011. I have been reading about everybody being downgraded. My host told me that 98% of Noirs were downgraded despite the fact that they were told the Noir would be good until Oct. 2013. I was kept at Noir until this October. My research suggested that having 2 million points was the minimum for the invitation to Noir, so I went out for a few hours in August to reach that 2 million barrier. Then I recently went back for a few days of relaxation the end of September. I finished just under 2.8 million tier credits. There is a big difference between 200,000 points and 2 million! I am so angry! Has anybody ever asked for a review of their account and got reinstated? Do they even care?
Thanks for letting me vent! I appreciate any input.

Originally Posted by feeb1

Hi! I was mLife Platinum but received an email that I am now Noir. I guess I need to go to the mLife desk at the hotel to get my Noir card? I was wondering how (if) I can use the benefit of airport limo when I arrive, before I have the card. And my reservation was made when I was Platinum, should I call the hotel to tell them I am Noir now or will they automatically know?

I'll be staying at New York, New York. Any tips regarding Noir status are much appreciated!

Originally Posted by sagtravelgal

I talked to my host and he said he will see what he can do. Hopefully it works. But, either way, he told me I'll still get the same comps, including car service. The only thing I'll lose out on now is a seven day cruise on Royal Caribbean. I feel a little better now.
Sagtravelgal

Originally Posted by patriots68

Does Mlife gold, via a status match from Hyatt get any type of complimentary late checkout?

Originally Posted by FlyinHawaiian

Confirming that the Shark Reef at Mandalay Bay and Bellagio Art Gallery comps for Platinum and Noir members is still valid. We really enjoyed the Shark Reef and skipping the long line to purchase tickets.