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-   -   mlife (mgm) questions (https://www.flyertalk.com/forum/gaming-loyalty-programs/1173286-mlife-mgm-questions.html)

nrr Jan 17, 2011 3:49 am

mlife (mgm) questions
 
When I log onto my "mlife" acct. my point total is listed at over 780,000, and I'm listed as Platinum. They do NOT explain at mlife.com how this total is arrived at, nor how your "comp" balance is computed.
I'm expecting the "official" mailing (I'm away from home now) and haven't read it. Has anyone who did receive it know if the system is described in more detail than what one reads on the internet?
From another thread in this forum there is supposed to be a higher tier than Platinum, but the web site does not list it--is Plat. the highest?

gengar Jan 17, 2011 5:04 am

I have no idea how it is calculated either. I haven't picked up my Platinum card mailing yet but when I do I'll check if there's anything in there about how it's calculated.

The top level in mlife is "noir", so add MGM to the long list of companies attempting to capitalize on "black card" marketing. It is an invite-only tier reserved for the biggest losers in the system. Be glad you're not in that tier.

To be honest I'm done with the MGM family anyway. They're just losing too much money on City Center and are cutting anywhere and everywhere they can. I've played almost exclusively at Bellagio for 5 years and as I mentioned previously in other threads, my comps at Bellagio have been terrible since last March or so - this despite having my highest ADT ever - and a host admitted to me last summer that they had been instructed by execs to slash comps.

mattm00se Jan 17, 2011 10:29 am

Ya..I could care less about the new comps system, but I would like to know if I can just pull up at the bellagio while'st staying elsewhere and stroll to the front of the line..

fly2nrt Jan 17, 2011 5:53 pm

Does this provide anything for those of us who don't gamble? I spend alot in Las Vegas hotels and restaurants but don't really gamble... was wondering if it was worth signing up for. Thanks

nrr Jan 18, 2011 4:02 am


Originally Posted by fly2nrt (Post 15678244)
Does this provide anything for those of us who don't gamble? I spend alot in Las Vegas hotels and restaurants but don't really gamble... was wondering if it was worth signing up for. Thanks

Sometimes just for signing up for a "players" card, can get you offers in the mail, but generally gambling is what casinos reward.

gengar Jan 18, 2011 9:19 am


Originally Posted by nrr (Post 15673564)
Has anyone who did receive it know if the system is described in more detail than what one reads on the internet?

I picked up my Platinum card mailing today; it comes with a small pamphlet with some program details. It reads:


Earn Tier Credits for playing slots and table games. Receive 10 Tier Credits for every $2 of coin-in on reel and video slot machines or $10 of coin-in on video poker and specialty games. Your Tier Credits for playing table games accumulate according to length of play, average bet, and game type. For example, get rated at $25 per hand in blackjack for one hour and you will receive 550 Tier Credits.

Kagehitokiri Jan 18, 2011 9:45 am

someone on vegastripping said 1.6mm is still plat

id assume there is a set figure for noir though

why all these things have to have such inflated numbers ill never understand

"later this year" for mgm including room/total spend

mattm00se Jan 18, 2011 1:23 pm

heading into vegas tomorrow..will answer my own question I guess and post result here..

nrr Jan 18, 2011 1:34 pm

I have now received my MLIFE packet--which doesn't say all that much about the full system--however, in a sub-sub-(sub:p) menu on MLIFE.COM, there is a grid showing advantages of the various tiers. Except for one or two items, platinum and gold yield pretty much the same perks--one plus of these is special lines at buffets etc.
Nowhere is the status NOIR mentioned (at least Harrahs acknowledges the existence of SEVEN STARS in printed brochures and elsewhere).
I'll be in LAS this coming weekend and try to get more info from the (Players Club)=MLIFE desk.

gengar Jan 18, 2011 5:49 pm


Originally Posted by Kagehitokiri (Post 15682309)
someone on vegastripping said 1.6mm is still plat

I can attest that well over 1.6 million tier credits will not qualify players for the silly black card. ;)


Originally Posted by Kagehitokiri (Post 15682309)
id assume there is a set figure for noir though

There is not. Again, according to MGM's own training program, that level is invite-only based purely on actual losses, not ADT.



Originally Posted by nrr (Post 15684026)
Nowhere is the status NOIR mentioned (at least Harrahs acknowledges the existence of SEVEN STARS in printed brochures and elsewhere).
I'll be in LAS this coming weekend and try to get more info from the (Players Club)=MLIFE desk.

MGM has no intention of making any official discloures about the black card level or how to qualify. They want that mystique around it as part of their marketing scheme.

However, it should not be difficult for you to glean some information this weekend about noir and the other aspects of mlife. All hosts, pit bosses, floor managers, as well as a lot of related service staff have all done MGM's mlife training sessions.

nrr Jan 18, 2011 6:23 pm


Originally Posted by gengar (Post 15685862)


MGM has no intention of making any official discloures about the black card level or how to qualify. They want that mystique around it as part of their marketing scheme.

If they keep NOIR so secret, how would anyone know about it? and the perks(if any:D) that come with it--except for my reading FT, I wouldn't know about it.:confused:

Kagehitokiri Jan 18, 2011 6:37 pm

gengar, thanks for clarifying. heard anything about room/total spend earn rates? i might be interested in gold, depending. (grazie gold at $6K seems reasonable.)

noir was mentioned in various mgm stock presentations and whatnot.

baccarat_king Jan 18, 2011 6:53 pm


Originally Posted by Kagehitokiri (Post 15686124)
gengar, thanks for clarifying. heard anything about room/total spend earn rates? i might be interested in gold, depending. (grazie gold at $6K seems reasonable.)

noir was mentioned in various mgm stock presentations and whatnot.

Grazie Gold is really only $1.5K of spend ;) (and, I'm not sure why you think it's reasonable for $6K, since it has NO value ;) ) Well, unless you value a card that says GRAZIE GOLD. :D

Kagehitokiri Jan 18, 2011 7:37 pm

ok, you got me, $1.5K how?

OverThereTooMuch Jan 18, 2011 10:38 pm


Originally Posted by baccarat_king (Post 15686235)
Grazie Gold is really only $1.5K of spend ;)


Originally Posted by Kagehitokiri (Post 15686486)
ok, you got me, $1.5K how?

I'm pretty sure it's only $1.5k of spend IF you're already a gold. Otherwise it looks like it's $6k of things billed to your suite. Not sure if the suite itself counts.

BK - If you have some other secret way of qualifying for Gold @ 1.5k, please share! :)

But with their current stance on comps, that's made Grazie a lot less appealing.

I don't have the math skills/patience to compare the return rates at the various comp programs to see where Grazie currently fits. IIRC, they had a pretty good conversion rate from points back into cash or free play.


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