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Finnair Plus will get ”fantastic new improvements”

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Finnair Plus will get ”fantastic new improvements”

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Old Jan 18, 2018, 10:58 pm
  #76  
 
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,965
Originally Posted by DALtoAAL
This should be only one of them...more Fantastic New Improvements are on the way!
Time will show of course 😁🙄 I am as allways a pessimist when it comes to enhancements in FFPs 😂
kauppias is offline  
Old Jan 19, 2018, 3:46 am
  #77  
 
Join Date: Dec 2014
Location: HEL
Programs: AY+Plat
Posts: 865
Originally Posted by DALtoAAL
This should be only one of them...more Fantastic New Improvements are on the way!
I am sure there will be some real "enhancements", masked by these improvements
lento is offline  
Old Jan 19, 2018, 3:07 pm
  #78  
 
Join Date: Oct 2015
Location: HEL
Programs: AY+ Plat (OWE)
Posts: 493
Originally Posted by DALtoAAL
Little birdie told me that one of "Fantastic New Improvements" is the change how the points expire. Apparently, as long as you have activity on your account at least once a year, your points will never expire...^
I wouldn't call it "fantastic", but a small improvement and in line with many other FFP's as mentioned and we should be smarter next week, stay tuned.
But an improvement for anyone with Jr's in the family apparently in the horizon later in 2018...

Last edited by ff_flyer; Jan 19, 2018 at 3:45 pm
ff_flyer is offline  
Old Jan 19, 2018, 5:47 pm
  #79  
 
Join Date: Dec 2013
Posts: 212
Just noticed that my expiring points are not expiring anymore.
ylefin is offline  
Old Jan 19, 2018, 8:28 pm
  #80  
 
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,157
Yes and the section has been removed from the app altogether.
lkrt is offline  
Old Jan 20, 2018, 1:06 am
  #81  
Moderator, Finnair
 
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,182
Instead, I as a platinum now has points going to expire soon, for the first time in 9 years. Great change...
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intuition is offline  
Old Jan 20, 2018, 2:22 am
  #82  
 
Join Date: Oct 2015
Location: HEL
Programs: AY+ Plat (OWE)
Posts: 493
Originally Posted by intuition
Instead, I as a platinum now has points going to expire soon, for the first time in 9 years. Great change...
I think I have seen this same issue right after my new qualification year has started and these expiring points will just disappear later.
ff_flyer is offline  
Old Jan 20, 2018, 3:17 am
  #83  
Moderator, Finnair
 
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,182
You might be right. I think I saw similar thing once before.

But my membership year is in summer, so this seems not to be connected to that. Plat line told me I must requalify for plat otherwise points will expire so that was not very reassuring. Clearly no grace period for a plat falling to gold.


Regardless of my personal situation, I wonder what they will do (if the rumoured change is taking place) with those who were promised 3 years, regardless of flying. I'm thinking about juniors where they have said "at 18 y.o. your account turns into a regular account but the points will not expire for the first three years. "
intuition is offline  
Old Jan 20, 2018, 6:06 am
  #84  
 
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,059
In FEB18 issue of Blue Wings it is now public that points wont expire if account has some activity. Every activity will push expiration of award points 18 months further. Starting from 31MAR18.

https://issuu.com/finnair_bluewings/...ewings_02_2018 (page83)
OH-LGG is offline  
Old Jan 20, 2018, 6:52 am
  #85  
Original Poster
 
Join Date: Aug 2008
Location: Helsinki
Programs: AY Platinum, IHG Gold, Diners
Posts: 1,276
I think that is excellent! But I have to say, this removes one of the motivations to strive for Platinum, so I eonder what’s in it for Finnair? But as a client, I applaude this change
niksal is online now  
Old Jan 20, 2018, 7:14 am
  #86  
 
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,620
I can see two benefits for Finnair:
  1. Collection of points becomes more attractive for the 99.9% of non-Platinum customers, since it is now possible to reach higher amount of points and get better deals.
  2. Infrequent fliers have an incentive to actually maintain some activity to keep their balance.

As to whether this is excellent for customers, I have mixed feelings. I'm kinda relieved that my points won't suddenly expire whenever I eventually downgrade from Platinum. But I'm also concerned that this will decrease redemptions availabity and possibly lead to devaluation (say, next time the economy heads South).
Courmisch is offline  
Old Jan 20, 2018, 7:27 am
  #87  
 
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,665
Originally Posted by Courmisch
I can see two benefits for Finnair:
  1. Collection of points becomes more attractive for the 99.9% of non-Platinum customers, since it is now possible to reach higher amount of points and get better deals.
  2. Infrequent fliers have an incentive to actually maintain some activity to keep their balance.

As to whether this is excellent for customers, I have mixed feelings. I'm kinda relieved that my points won't suddenly expire whenever I eventually downgrade from Platinum. But I'm also concerned that this will decrease redemptions availabity and possibly lead to devaluation (say, next time the economy heads South).
I think devaluations will occur regardless of expiry dates, Delta has long had a system where miles never expire regardless of activity (this never made sense to me because if there's no activity every 18 months you are probably not at all engaged in the program or dead) and they get devalued to the point they're virtually unusable hence the nickname "SkyPesos"
miamiflyer8 is offline  
Old Jan 20, 2018, 7:51 am
  #88  
Moderator, Finnair
 
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,182
Originally Posted by Courmisch
.

As to whether this is excellent for customers, I have mixed feelings. I'm kinda relieved that my points won't suddenly expire whenever I eventually downgrade from Platinum. But I'm also concerned that this will decrease redemptions availabity and possibly lead to devaluation (say, next time the economy heads South).
This echos my feelings. You will now be able to leave platinum without emptying the award account first. Great!

But I feel pretty sure this will force AY to introduce inflation. Previously, they had a steady revenue stream from expired points. It won't take long until someone asks "why are our liabilities increasing all the time?" and demands they do something about it. And it's not like they are going to offer a tonne of extra award availability or discount awards just to get the liabilities down.
intuition is offline  
Old Jan 20, 2018, 7:55 am
  #89  
Moderator, Finnair
 
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,182
Originally Posted by miamiflyer8
I think devaluations will occur regardless of expiry dates, ...
There has, so far, been minial devaluation or inflation in AY+. For at least the last 9 years I've been here.
They have adjusted earnings and redemptions a bit, but nothing substantial AFAICR.
Last major change I remember was japan c upgrades getting 16% cheaper...
intuition is offline  
Old Jan 20, 2018, 8:01 am
  #90  
Moderator, Finnair
 
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,182
Originally Posted by OH-LGG
In FEB18 issue of Blue Wings it is now public that points wont expire if account has some activity. Every activity will push expiration of award points 18 months further. Starting from 31MAR18.

https://issuu.com/finnair_bluewings/...ewings_02_2018 (page83)
The way I read those words, "activity" includes any point earning activity, so protecting point balance does not require any flying.

Now we only wait for similar option to protect tier point balance!! :-D
intuition is offline  


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