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Finnair newbie questions thread (flame-free)

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Old May 5, 2022, 2:45 am
  #3646  
 
Join Date: Jan 2011
Location: ZRH
Programs: A3 Gold, AY Silver
Posts: 458
Originally Posted by ffay005
Call AY and tell them they have J award availability on your dates, and that you want a J award using Y points + vouchers. Janica will do it for you, and there's an additional fee of 1000 points per person. They'll send a payment link by email, and you have five hours to pay taxes, after which your ticket is issued. It's common practice to "pay" for a J award either with points only or with points+vouchers.

There's one thing to note, though. If there's an irrop and you are rerouted on another carrier, a J award will see you rerouted in J whereas Y+vouchers will see you rerouted in Y and vouchers returned to your account.
Thanks for this tip! I made use of it today; I first called and was told that it is not possible, so HUACA and tried again using the chat, and everything went smoothly.
I was very surprised to find 4x J SH-awards around Xmas time - the previous years I've not seen any awards available during those weeks, and more recently, never more than 3 seats available on any one flight in general.
Venezuela-Miami likes this.
clifford79 is offline  
Old May 5, 2022, 3:22 am
  #3647  
 
Join Date: Sep 2013
Location: DXB / KUO
Programs: AY, SQ, EK
Posts: 859
A quick question...

Looking at booking KUO-HEL-DUB for a Saturday in May.

Most convenient option is AY366 (ATR72) arriving at HEL at 1515, connecting to AY1385 (departure at 1600).

Is a 45min connection on a Saturday afternoon 'fine' these days?

FWiW, I have Platinum status and would have a business class booking for this route.

Thank you!
nanyang is offline  
Old May 5, 2022, 5:40 am
  #3648  
Ambassador: Finnair Plus
Hilton 5+ BadgeHyatt Contributor Badge
 
Join Date: Apr 2011
Location: HEL
Programs: AY+ Plat, HHonors Diamond, Hyatt Discoverist, Priority Club Plat Amb, Miles and Smiles Elite
Posts: 5,319
Originally Posted by nanyang
A quick question...

Looking at booking KUO-HEL-DUB for a Saturday in May.

Most convenient option is AY366 (ATR72) arriving at HEL at 1515, connecting to AY1385 (departure at 1600).

Is a 45min connection on a Saturday afternoon 'fine' these days?

FWiW, I have Platinum status and would have a business class booking for this route.

Thank you!
If your incoming flight is on time, yes. The old times of afternoon madness are long gone.. Can you use the biometric passport gates? They can speed things up, if passport control is clogged up.
SPBanker is offline  
Old May 7, 2022, 1:28 am
  #3649  
 
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
If I were to book a ticket on Google Flights, where it says, "Book on Google with Finnair", does it count like a direct sale through Finnair channels or would it be considered an OTA? From what is written on the site, it looks like Google would simply be just an interface, but sales would be done by AY. It even offers the selection between light, classic and flex.
Steve_Hun is offline  
Old May 7, 2022, 2:42 am
  #3650  
Moderator, Finnair
 
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,220
I believe Google deeplinks to ay.com. that was the case when I tried.
THere is a new deep link format that takes you right into the " select flight" step of the booking.
Just reverse engineer that and maybe we can create a multi city booking engine...
intuition is offline  
Old May 7, 2022, 2:57 am
  #3651  
 
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
Originally Posted by intuition
I believe Google deeplinks to ay.com. that was the case when I tried.
THere is a new deep link format that takes you right into the " select flight" step of the booking.
Just reverse engineer that and maybe we can create a multi city booking engine...
Not fully the multi city booking, but at least with this Google option, an open jaw (e.g. BER-(HEL)-USA-HEL) seems to be possible.
intuition likes this.
Steve_Hun is offline  
Old May 7, 2022, 12:27 pm
  #3652  
Ambassador: Finnair
 
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,270
Is there any time/hours limit with schedule changes that qualify for free cancellation by customer = full refund?
NoWindowSeat is offline  
Old May 7, 2022, 12:56 pm
  #3653  
 
Join Date: Dec 2019
Programs: AY+
Posts: 212
Originally Posted by NoWindowSeat
Is there any time/hours limit with schedule changes that qualify for free cancellation by customer = full refund?
I was once told that should be 2 hours or more to be able to reschedule or cancel without penalty.
tulokas is offline  
Old May 8, 2022, 12:12 am
  #3654  
 
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 2,980
And on routes where they are flying many times a day, a cancellation is a cancellation even if the new flight (i.e. with different flight number) is within 2 hours.
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Jainzar is offline  
Old May 8, 2022, 1:00 am
  #3655  
 
Join Date: Apr 2010
Location: HEL
Programs: AY Platinum (OWE), HHonors Gold
Posts: 212
This is almost a silly question but I'm rusty after two years of COVID: when flying US-HEL-EU do I grab my baggage from the trolley to go through customs or is it checked through to the final destination?

In case of the latter, would a 5 hour layover be a sufficient reason to ask to short-check baggage to HEL only?
Jyrsa is offline  
Old May 8, 2022, 2:04 am
  #3656  
 
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,628
Originally Posted by Jainzar
And on routes where they are flying many times a day, a cancellation is a cancellation even if the new flight (i.e. with different flight number) is within 2 hours.
Lets see if this holds true. I cancelled two bookings:
one changed from HND to NRT (award, should get also taxes back without fee, right?)
another changed one day earlier (ORD)
not heard back yet but expecting they dont refund all, as Classic AY IT, and then I need to fight again.
FFlash is offline  
Old May 8, 2022, 2:23 am
  #3657  
 
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 8,030
Originally Posted by Jyrsa
This is almost a silly question but I'm rusty after two years of COVID: when flying US-HEL-EU do I grab my baggage from the trolley to go through customs or is it checked through to the final destination?

In case of the latter, would a 5 hour layover be a sufficient reason to ask to short-check baggage to HEL only?
checked through, very doubtful they will short check, however it can happen but I would not count on it, they dont want people missing flights 😁😁
kauppias is offline  
Old May 8, 2022, 7:37 am
  #3658  
Moderator, Finnair
 
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,220
Originally Posted by FFlash
Lets see if this holds true. I cancelled two bookings:
one changed from HND to NRT (award, should get also taxes back without fee, right?)
another changed one day earlier (ORD)
not heard back yet but expecting they dont refund all, as Classic AY IT, and then I need to fight again.
I got full refund on taxes/fees without penalty on a HND trip changed to "Tokio". Agent was unsure and had to check with supervisor though.
FFlash likes this.
intuition is offline  
Old May 8, 2022, 8:24 am
  #3659  
 
Join Date: Oct 2006
Location: Keskell mets
Programs: Onko teill S-etukorttia?
Posts: 922
Does anyone have experience with Fiji Airlines?
Theyre Oneworld connect member and oneworld.com states:
oneworld connect partners provide select alliance benefits to frequent flyers from any oneworld member airlinetravelling on their flights, with a more extensive range of benefits offered with a subset of oneworld member airlines, known as their "oneworld sponsors".
Just wondering does AY Plat give anything there (like lounge access at SIN or NAN or luggage when leaving NAN as i have 40kg of camera equpment). Looking to buy some HEL-SIN-NAN in Y, as FJ has older 330 on SIN-NAN with 2-2-2 in J.
AYplus doesnt accure any points atleast.

Last edited by Jorma; May 8, 2022 at 8:30 am
Jorma is offline  
Old May 8, 2022, 7:13 pm
  #3660  
 
Join Date: Apr 2009
Location: Panam
Programs: AY+ Platsku, CM Silver, Frontier Elite 100K, Marriott Gold and LT Silver, IHG Diamond Ambassador.
Posts: 382
My first two flights in AY Metal.

ivjeli! (That's Croatian but it's the closest I can get to Finnish).

Happy to try both the A330 (seems like it is the new J class in the map) and the A350-9 seems like the old J? I hope so because I really want to try the traditional lie flat J seat.

I really appreciate any seat suggestion/tip from the AY veterans.


ORD-HEL A330

HEL-ORD A350-900
Venezuela-Miami is offline  


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