Finnair newbie questions thread (flame-free)
#3271
Original Poster
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,662
Will be heading back to Helsinki within a couple of days on the last flight (Departure around 11pm), as will not have much to do around due to check out time, I wander when does check in open for this fight? We thought we should arrive at 8pm, check luggage and stay airside.
Any ideas?
Happy New Year!!
Any ideas?
Happy New Year!!
#3272
Join Date: Oct 2014
Programs: HappinesSMiles Silver
Posts: 545
Will be heading back to Helsinki within a couple of days on the last flight (Departure around 11pm), as will not have much to do around due to check out time, I wander when does check in open for this fight? We thought we should arrive at 8pm, check luggage and stay airside.
Any ideas?
Happy New Year!!
Any ideas?
Happy New Year!!
#3273
Join Date: Apr 2005
Programs: AF/KL FB Plat ; A3 Gold ; HH Gold ; IHG Plat Amb
Posts: 2,378
I seem to remember there were some gold and/or platinum benefits regarding award flight change and/or cancel fees. However I cannot find confirmation on the finnair website and I cannot find again the post where I read that.
Anybody knows if there are exception for this 50 EUR change/cancel fee? I guess flame-free is the right place to ask since I will certainly look stupid after someone answers this
Anybody knows if there are exception for this 50 EUR change/cancel fee? I guess flame-free is the right place to ask since I will certainly look stupid after someone answers this
#3275
Join Date: Aug 2015
Location: London, UK
Posts: 70
Hi everyone, so I'm one of the new lot who did the promotion. I was OW Sapphire with AA but letting that expire and will build up with BAEC in the next couple of years. Home airport: TLV, hoping to move to US West Coast next year. Spend a fair bit of time between TLV / LHR / SEA / LAX. Anyway I have a couple of questions to which I think I should know the answers but...
I see that upon reaching Platinum, I now have a Gold Gift card. Is this designed to gift Finnair Gold (OW Sapphire) to anyone I want? If so, how do I activate it? I couldn't find anything on the website. If not, how is it used?
I see that upon reaching Platinum, I now have a Gold Gift card. Is this designed to gift Finnair Gold (OW Sapphire) to anyone I want? If so, how do I activate it? I couldn't find anything on the website. If not, how is it used?
#3276
Join Date: Jan 2010
Posts: 9,307
You put your QR FF number on the booking as that is the program you have status with. Consequence is that you will also acquire points on QR, not on Finnair Plus
Adding the Finnair Plus Basic number would not make you entitled to ANY perk since you have no Silver, Gold, Platinum or Lumo status under that FP number
Adding the Finnair Plus Basic number would not make you entitled to ANY perk since you have no Silver, Gold, Platinum or Lumo status under that FP number
#3277
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
https://www.finnair.com/fi-en/finnai...-plus-platinum
It has also been discussed very recently here on FT in numerous threads, so you can also find it for example here:
Gold Nomination From Plat
Last edited by intuition; Dec 28, 2021 at 4:30 am
#3278
Join Date: Nov 2006
Posts: 73
Platinum not Showing as OW Emerald with other Airlines
Looked through the forum and saw this mentioned a few times over the years but couldn't see a solution.
After buying points in the promo last week and with my account now showing Platinum (after a lot of glitches and multiple messages to Customer Services), I've noticed that entering my Platinum number when doing dummy bookings with AA and BA fail to give me any Emerald benefits (such as free seat assignments)....it's as if my status doesn't exist (not even Sapphire benefits appear). I also have BA Sapphire and dummy bookings using my BA FF number give me the correct benefits.
I'm wondering if there's a problem with my account or there's a lag between Finnair regsitering me as Platinum and the status getting updated accross Oneworld carriers. I already messaged Platinum whatsapp and they said I'm showing Platinum but they didn't really answer the question regarding how my status looks "outside" of Finnair.
Anyone have any feedback before I speak with Customer Services again? Thx in advance.
After buying points in the promo last week and with my account now showing Platinum (after a lot of glitches and multiple messages to Customer Services), I've noticed that entering my Platinum number when doing dummy bookings with AA and BA fail to give me any Emerald benefits (such as free seat assignments)....it's as if my status doesn't exist (not even Sapphire benefits appear). I also have BA Sapphire and dummy bookings using my BA FF number give me the correct benefits.
I'm wondering if there's a problem with my account or there's a lag between Finnair regsitering me as Platinum and the status getting updated accross Oneworld carriers. I already messaged Platinum whatsapp and they said I'm showing Platinum but they didn't really answer the question regarding how my status looks "outside" of Finnair.
Anyone have any feedback before I speak with Customer Services again? Thx in advance.
#3280
Join Date: Nov 2017
Posts: 60
Looked through the forum and saw this mentioned a few times over the years but couldn't see a solution.
After buying points in the promo last week...I've noticed that entering my Platinum number when doing dummy bookings with AA and BA fail to give me any Emerald benefits (such as free seat assignments)....it's as if my status doesn't exist (not even Sapphire benefits appear). I also have BA Sapphire and dummy bookings using my BA FF number give me the correct benefits.
After buying points in the promo last week...I've noticed that entering my Platinum number when doing dummy bookings with AA and BA fail to give me any Emerald benefits (such as free seat assignments)....it's as if my status doesn't exist (not even Sapphire benefits appear). I also have BA Sapphire and dummy bookings using my BA FF number give me the correct benefits.
There's some discussion on the boards from a few years back where a supposed member who did consulting work for the big GDS firms had insight that Sabre and Amadeus batch process member info changes several times a month and that it's not dynamic. Assuming that's true, it could explain why AA takes a bit while BA seems to see it immediately.
#3281
Join Date: Apr 2009
Location: Panamá
Programs: AY+ Platsku, CM Silver, Frontier Elite 100K, Marriott Gold and LT Silver, IHG Diamond Ambassador.
Posts: 377
Haven't tried my newly minted AY+ Plat anywhere yet so can comment at the moment, but I did read many data points with the initial problems you had for the status to set correctly.
In my case I bought the miles on Dec 24th and everything went smooth, even if I was really hoping for a reported glitch case of outright receiving the 150K tier points (hence plat. status) with the 200K award points (plus the bonus, for a total of 400K), I can't confirm (the person who gave the data point didn't supported with images) but in case that was real, that was a great glitch to have.
Regarding the Platinum Whatsapp, where can I find that number? is in the web page? or in case they gave it to you with your customer service interactions I really appreciate if you can DM it to me.
In my case I bought the miles on Dec 24th and everything went smooth, even if I was really hoping for a reported glitch case of outright receiving the 150K tier points (hence plat. status) with the 200K award points (plus the bonus, for a total of 400K), I can't confirm (the person who gave the data point didn't supported with images) but in case that was real, that was a great glitch to have.
Regarding the Platinum Whatsapp, where can I find that number? is in the web page? or in case they gave it to you with your customer service interactions I really appreciate if you can DM it to me.
Last edited by Venezuela-Miami; Dec 30, 2021 at 7:09 am Reason: minor typos
#3282
Join Date: Jul 2019
Programs: Finnair Plat, Hilton Diamond, Marriott Gold, Former Asiana Diamond
Posts: 34
I can give a personal experience anecdote. I also bought in and had the same experience for about 4 days. Then, on a whim I checked again and now AA recognizes my status. So insofar as my experience is canon, that could give you some hope things will update on their own.
There's some discussion on the boards from a few years back where a supposed member who did consulting work for the big GDS firms had insight that Sabre and Amadeus batch process member info changes several times a month and that it's not dynamic. Assuming that's true, it could explain why AA takes a bit while BA seems to see it immediately.
There's some discussion on the boards from a few years back where a supposed member who did consulting work for the big GDS firms had insight that Sabre and Amadeus batch process member info changes several times a month and that it's not dynamic. Assuming that's true, it could explain why AA takes a bit while BA seems to see it immediately.
#3283
Join Date: Jan 2006
Posts: 417
Hi all and happy new year
I am about to make a booking this summer on AA ticket stock - operated by AY in business class (I)
I understand that AY charges for pre assigned seats also in Business. I've read somewhere that the price is EUR30 for the middle seats? I am flying HEL-DFW and LAX-HEL.
Is that still the going price?
Thanks
HJ
I am about to make a booking this summer on AA ticket stock - operated by AY in business class (I)
I understand that AY charges for pre assigned seats also in Business. I've read somewhere that the price is EUR30 for the middle seats? I am flying HEL-DFW and LAX-HEL.
Is that still the going price?
Thanks
HJ
#3284
Join Date: Nov 2006
Posts: 73
I can give a personal experience anecdote. I also bought in and had the same experience for about 4 days. Then, on a whim I checked again and now AA recognizes my status. So insofar as my experience is canon, that could give you some hope things will update on their own.
There's some discussion on the boards from a few years back where a supposed member who did consulting work for the big GDS firms had insight that Sabre and Amadeus batch process member info changes several times a month and that it's not dynamic. Assuming that's true, it could explain why AA takes a bit while BA seems to see it immediately.
There's some discussion on the boards from a few years back where a supposed member who did consulting work for the big GDS firms had insight that Sabre and Amadeus batch process member info changes several times a month and that it's not dynamic. Assuming that's true, it could explain why AA takes a bit while BA seems to see it immediately.
Last edited by mikeecix; Jan 2, 2022 at 2:33 pm
#3285
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
Hi all and happy new year
I am about to make a booking this summer on AA ticket stock - operated by AY in business class (I)
I understand that AY charges for pre assigned seats also in Business. I've read somewhere that the price is EUR30 for the middle seats? I am flying HEL-DFW and LAX-HEL.
Is that still the going price?
Thanks
HJ
I am about to make a booking this summer on AA ticket stock - operated by AY in business class (I)
I understand that AY charges for pre assigned seats also in Business. I've read somewhere that the price is EUR30 for the middle seats? I am flying HEL-DFW and LAX-HEL.
Is that still the going price?
Thanks
HJ