Finnair newbie questions thread (flame-free)
Feb 11, 2019, 1:26 pm
#1891
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
Did you check the AY MMB? Sometimes it lists alternative booking references? Or ask for it on chat.
Feb 11, 2019, 1:38 pm
#1892
Join Date: Aug 2008
Location: Helsinki
Programs: AY Platinum, IHG Gold, Diners
Posts: 1,276
Feb 18, 2019, 10:32 am
#1894
Join Date: Mar 2005
Location: CLT
Programs: AA EP, AA AC
Posts: 4,268
Hi All,
I am an AA EP (O/W Emerald) and my son, daughter and wife are each AA PLTs (all O/W Sapphire), traveling on AY YYZ-HEL; HEL-SIN, HKG-YYZ in business class. We have 2.5 days in HEL, and wanted to change flights to decrease time in HEL to spend more time in SIN and HKG. I know that I probably don't have a leg to stand on and it is unlikely, but would there be a way to get AY to either waive or decrease the change fee per person which I was told was $300 USD/person. I see that the same fare buckets still exist, but change fee is high. Again, if no way to do it, I understand and realize not entitled to anything, but just wondered if anyone had a strategy to get change fees waived or reduced. Thank you in advance!
Safe Travels
I am an AA EP (O/W Emerald) and my son, daughter and wife are each AA PLTs (all O/W Sapphire), traveling on AY YYZ-HEL; HEL-SIN, HKG-YYZ in business class. We have 2.5 days in HEL, and wanted to change flights to decrease time in HEL to spend more time in SIN and HKG. I know that I probably don't have a leg to stand on and it is unlikely, but would there be a way to get AY to either waive or decrease the change fee per person which I was told was $300 USD/person. I see that the same fare buckets still exist, but change fee is high. Again, if no way to do it, I understand and realize not entitled to anything, but just wondered if anyone had a strategy to get change fees waived or reduced. Thank you in advance!
Safe Travels
Feb 18, 2019, 10:56 am
#1895
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 2,960
Hi All,
I am an AA EP (O/W Emerald) and my son, daughter and wife are each AA PLTs (all O/W Sapphire), traveling on AY YYZ-HEL; HEL-SIN, HKG-YYZ in business class. We have 2.5 days in HEL, and wanted to change flights to decrease time in HEL to spend more time in SIN and HKG. I know that I probably don't have a leg to stand on and it is unlikely, but would there be a way to get AY to either waive or decrease the change fee per person which I was told was $300 USD/person. I see that the same fare buckets still exist, but change fee is high. Again, if no way to do it, I understand and realize not entitled to anything, but just wondered if anyone had a strategy to get change fees waived or reduced. Thank you in advance!
Safe Travels
I am an AA EP (O/W Emerald) and my son, daughter and wife are each AA PLTs (all O/W Sapphire), traveling on AY YYZ-HEL; HEL-SIN, HKG-YYZ in business class. We have 2.5 days in HEL, and wanted to change flights to decrease time in HEL to spend more time in SIN and HKG. I know that I probably don't have a leg to stand on and it is unlikely, but would there be a way to get AY to either waive or decrease the change fee per person which I was told was $300 USD/person. I see that the same fare buckets still exist, but change fee is high. Again, if no way to do it, I understand and realize not entitled to anything, but just wondered if anyone had a strategy to get change fees waived or reduced. Thank you in advance!
Safe Travels
Feb 18, 2019, 3:42 pm
#1898
Join Date: Mar 2005
Location: CLT
Programs: AA EP, AA AC
Posts: 4,268
Feb 18, 2019, 3:47 pm
#1899
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,750
Yeah, unless there is a schedule change, you're out of luck here. And with AY, schedule changes are not a frequent occurence. (When I book AA far out, I can be almost certain that there will be a schedule change at some point, but AY's schedules hardly change year after year.)
Feb 19, 2019, 3:51 am
#1900
Join Date: Jan 2014
Location: C2
Programs: AY ex-Lumo, TK Elite, BT VIP, ITA Executive
Posts: 1,157
You would have a chance if you were AY Lumo. And even in that case you'd need a bit of luck. As this is not an option for you, you can also try check-in staff, but chances are slim-to-none anyway.
Feb 19, 2019, 10:06 am
#1901
Join Date: May 2005
Location: Belfast, UK
Programs: Executive Club (Gold), Marriot Bonvoy (Gold)
Posts: 119
Hi everyone,
Just booked some AY flights in J for later this year through Amex (to take advantage of a cashback offer). When I plug the booking reference into the Finnair website, allocated seats are shown but there's no option to change them. Is that because I booked through a travel agent, or will I be able to select them online at a later stage? Thanks in advance for any help - I tried a search but didn't come up with anything!
Just booked some AY flights in J for later this year through Amex (to take advantage of a cashback offer). When I plug the booking reference into the Finnair website, allocated seats are shown but there's no option to change them. Is that because I booked through a travel agent, or will I be able to select them online at a later stage? Thanks in advance for any help - I tried a search but didn't come up with anything!
Feb 19, 2019, 10:21 am
#1902
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,157
Hi everyone,
Just booked some AY flights in J for later this year through Amex (to take advantage of a cashback offer). When I plug the booking reference into the Finnair website, allocated seats are shown but there's no option to change them. Is that because I booked through a travel agent, or will I be able to select them online at a later stage? Thanks in advance for any help - I tried a search but didn't come up with anything!
Just booked some AY flights in J for later this year through Amex (to take advantage of a cashback offer). When I plug the booking reference into the Finnair website, allocated seats are shown but there's no option to change them. Is that because I booked through a travel agent, or will I be able to select them online at a later stage? Thanks in advance for any help - I tried a search but didn't come up with anything!
Feb 19, 2019, 10:28 am
#1903
Join Date: May 2005
Location: Belfast, UK
Programs: Executive Club (Gold), Marriot Bonvoy (Gold)
Posts: 119
Feb 19, 2019, 6:23 pm
#1905
Join Date: May 2017
Posts: 2,016
OPEN JAWS/ROUND TRIPS/CIRCLE TRIPS
FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS
-TO FORM SINGLE OR DOUBLE OPEN JAWS.
MILEAGE OF THE OPEN SEGMENT MUST BE EQUAL/LESS THAN
MILEAGE OF THE SHORTEST FLOWN FARE COMPONENT.
FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS
-TO FORM SINGLE OR DOUBLE OPEN JAWS.
MILEAGE OF THE OPEN SEGMENT MUST BE EQUAL/LESS THAN
MILEAGE OF THE SHORTEST FLOWN FARE COMPONENT.