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Old Mar 12, 2015, 3:34 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Marschel
Background
From time to time, AY will make the Y traveller an offer to upgrade. This thread lists when, how and and how much the upgrade is.

Selection process is unknown, but it is likely that neither fare class on original ticket nor tier status of traveller is a selection criteria, at least not to travellers advantage. From the reports made so far, both travellers with and without FF# in the reservation have gotten offers.

Offers are likely made only when Y is oversold or nearly full. Some travellers have reported declining offer and being upgraded for free later ("op-up").

Offers are fixed price offers, either in or in AY+points. The latter kind is only valid for members of AY+, while -offers are directed to all kind of travellers.

Offers are made either in mail or via text message and recipient has 72 hours to repspond. Some reports says this time is now shortened to 48 hours. Text message offers typically arrive close to departure and may not state a last time to reply.

Offers in text message can be replied to and upgrade is instantly processed. Offers in mail has occasionally not cleared (said to be "sold out" when accepting offer too late).

If offer is accepted and upgrade clears, new ticket is issued in F, so a confirmed upgrade with all perks of business class included. Mileage earning is according to original fare class however.


Development
In august 2015 AY announced a trial to let travellers bid for upgrades, initially on AY89 and AY90. It is likely that bidding will affect the number of fixed price offers.

The trial has been made permanent, and the bidding for upgrade has been extended to more longhaul routes.
The program has also led to a consolidation of upgrade options to one webpage
https://www.finnair.com/int/gb/upgrade-options
where you can upgrade by bidding, by using AY+ points or by accepting last minute cash offers. The latter ("Last minute" offers) are the same as have been discussed in this thread.. Finnair still pushes those offers via e-mail and text-message, but now also shows them on this webpage.




Offers made
Here is a condensed list of offers made, processed including post #213.
Figures are in unless otherwise stated. Each destination's offers are recorded in a single line in time order.

Longhaul
SIN-HEL 248, 348, 348
HEL-SIN 499, 499, 348, 349

JFK-HEL 48k points, 348, 348, 499

HKG-HEL 248
HEL-HKG 348

BKK-HEL 298, 348, 348
HEL-BKK 48k points, 348, 348 (290 on phone? Not yet confirmed)
HEL-HKT 348

NRT-HEL 498
HEL-KIX 348, 375 (12/19, 01/20)
KIX-HEL 391 (12/19, 01/20)

ICN-HEL 248, 318

HEL-PVG 298
PVG-HEL 448, 498

CKG-HEL 228
XIY-HEL 248

HEL-DEL 198
HEL-DEL 300 (4/19)

YYZ-HEL 225, 225


Shorthaul
DXB-HEL 99

HEL-VNO 7k points

HEL-BUD 69
BUD-HEL 69, 8k points, 69

HEL-PRG 69
PRG-HEL ≈70

CPH-HEL 7k points, 7k, 69, 7k, 69
HEL-CPH 69, 69, 69

HEL-ARN 7,5k points, 41

HEL-GOT 7k points
GOT-HEL 7k points

HEL-VIE 69

HEL-CDG 69, 69, 69
CDG-HEL 89

HEL-MXP 69

HEL-TXL 9k points, 9k
HEL-DUS 69

HEL-HAM 69,69
HAM-HEL 69

HEL-FRA 69
FRA-HEL 69, 89, 89

BRU-HEL 69

GVA-HEL 69
HEL-GVA 69, 89

HEL-LHR 9k points
HEL-LHR 109

HEL-MAD 89, 9k points

HEL-SVO 69

HEL-WAW 79
WAW-HEL 79

DUS-HEL 69

HEL-OSL 42

HEL-MUC 90 (01/20)
MUC-HEL 115 (01/20)
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Please post your upgrade offers

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Old May 11, 2015 | 9:29 am
  #91  
 
Join Date: Sep 2011
Location: London
Programs: BA Gold
Posts: 1,490
No, they definitely do not.

Unfortunately.
Flythe96flag is offline  
Old May 11, 2015 | 11:12 am
  #92  
10 Years on Site
 
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,818
City-pair: BKK-HEL AY90
Price offered: 348 EUR
Flight date: 2015 MAY xx
FF tier on reservation: ows
Original ticket type: campaign
When the offer was made: 14 days before take off
How the offer was made: E-Mail
remymartin is offline  
Old May 12, 2015 | 3:23 am
  #93  
20 Years on Site
 
Join Date: Feb 2004
Location: Helsinki, Finland
Posts: 2,402
Originally Posted by Courmisch
City-pair: HEL-GOT / AY675
Price offered: 7000 points (or voucher)
Flight date: May 01
FF tier on booking: AY Gold / OWS
Original ticket type: R Basic
Time of offer: 24 hours to departure
Offer channel: SMS
I was on the same flight with wife. We had an award trip and were not offered anything.
Helsinki Flyer is offline  
Old May 12, 2015 | 8:09 am
  #94  
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Join Date: Apr 2014
Location: TMP
Programs: AY+ Gold, SK Gold, BT VIP, Radisson Premium, Accor Platinum
Posts: 802
Originally Posted by Flythe96flag
No, they definitely do not.

Unfortunately.
ok, thanks - thought this might be the case
aapee is offline  
Old May 12, 2015 | 8:26 am
  #95  
 
Join Date: Sep 2011
Location: London
Programs: BA Gold
Posts: 1,490
Originally Posted by aapee
ok, thanks - thought this might be the case
I know LH and LX do, I wish AY would.

I've been on some BRU-HEL flights at peak holiday times where J was 5-6 rows full. No difference whatsoever from Y, they don't even close the curtain. Even been served out of plastic tumblers in J on the E90s.
Flythe96flag is offline  
Old May 12, 2015 | 11:28 am
  #96  
10 Years on Site
 
Join Date: Aug 2010
Programs: AF Ultimate/AY plat/SK EBG/LH SEN/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 8,586
I think AY know how I feel about them and their "J" as I have never received one of these "offers" not even once while I know others on the same flight have ��
kauppias is offline  
Old May 12, 2015 | 12:41 pm
  #97  
 
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat
Posts: 3,633
I might be dreaming, but I vaguely recall a statement that point upgrade offers were sent in decreasing order of status first, then decreasing order of points balance.
Courmisch is offline  
Old May 12, 2015 | 1:01 pm
  #98  
 
Join Date: Jun 2013
Location: HEL
Programs: Hyatt Diamond, HH Diamond, CC Gold
Posts: 111
City-pair: HEL-CPH AY661
Price offered: 69 EUR
Flight date: 2015 MAY
FF tier on reservation: OWS (AA Plat)
Original ticket type: Campaign, Light, O
When the offer was made: 7 days before take off
How the offer was made: E-Mail
ghenu is offline  
Old May 13, 2015 | 12:19 pm
  #99  
haa
 
Join Date: Mar 2008
Location: HEL
Programs: No more status, free agent now
Posts: 163
City-pair: HEL-BCN, BCN-HEL (4 hour flight)
Price offered: 69 EUR each way
Flight date: 2015 MAY
FF tier on reservation: OWE
Original ticket type: Basic, R
When the offer was made: 10 days before each flight, valid for 48 hours
How the offer was made: E-Mail

I personally consider this a downgrade, as I put very high value on exit row seats (allows working with laptop, comfy with leg room), compared to normal rows in front or worst case row 1 bulkhead with limited leg room.

I have experienced gate "upgrade" from exit row to row 1 bulkhead before... If that happens again I'll probably offer to swap with whoever got the exit row seat ;-)

I don't care much about J food or drink on shorthaul. Longhaul is a totally different game, I would consider any reasonable upgrade offer seriously.
haa is offline  
Old May 19, 2015 | 12:53 am
  #100  
 
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat
Posts: 3,633
City-pair: HEL-HAM AY853
Price offered: 69 EUR
Flight date: 2015 MAY
FF tier on reservation: OWS (AY+G)
Original ticket type: Value, R
When the offer was made: 10 days before take off
How the offer was made: E-Mail
Courmisch is offline  
Old May 19, 2015 | 1:47 am
  #101  
10 Years on Site
 
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,818
FWIW - AY89 and AY90 are open for bidding, and have been so for some weeks.
remymartin is offline  
Old May 19, 2015 | 2:33 am
  #102  
 
Join Date: Sep 2011
Location: London
Programs: BA Gold
Posts: 1,490
City-pair: BRU-HEL AY812
Price offered: 69 EUR
Flight date: 2015 MAY
FF tier on reservation: OWS/AY+ Gold (not mine )
Original ticket type: Value, R
When the offer was made: 2 weeks in advance
How the offer was made: E-Mail
Flythe96flag is offline  
Old May 20, 2015 | 7:40 am
  #103  
15 Years on Site
 
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,145
City-pair and/or flight number: HEL-BKK AY089
Price offered: 348
Flight date: JUN 15
FF tier on reservation: AY Plat
Original ticket type: Value R
When the offer was made: 2 weeks before
How the offer was made: email
OH-LGG is offline  
Old May 20, 2015 | 8:10 am
  #104  
10 Years on Site
 
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,818
OH-LGG,
Have you tried to bid?
remymartin is offline  
Old May 20, 2015 | 8:15 am
  #105  
15 Years on Site
 
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,145
Originally Posted by remymartin
OH-LGG,
Have you tried to bid?
No. I pay nothing* (€) for upgrades not giving J points too. 200% points, I sure would take that offer but just Y ticket + 348€ more with orginal points, is not a good deal.

*)Sometimes I use points for upgrade.
OH-LGG is offline  


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