Mar 12, 2015, 3:34 pm
Last edit by: Marschel
Background
From time to time, AY will make the Y traveller an offer to upgrade. This thread lists when, how and and how much the upgrade is.
Selection process is unknown, but it is likely that neither fare class on original ticket nor tier status of traveller is a selection criteria, at least not to travellers advantage. From the reports made so far, both travellers with and without FF# in the reservation have gotten offers.
Offers are likely made only when Y is oversold or nearly full. Some travellers have reported declining offer and being upgraded for free later ("op-up").
Offers are fixed price offers, either in € or in AY+points. The latter kind is only valid for members of AY+, while €-offers are directed to all kind of travellers.
Offers are made either in mail or via text message and recipient has 72 hours to repspond. Some reports says this time is now shortened to 48 hours. Text message offers typically arrive close to departure and may not state a last time to reply.
Offers in text message can be replied to and upgrade is instantly processed. Offers in mail has occasionally not cleared (said to be "sold out" when accepting offer too late).
If offer is accepted and upgrade clears, new ticket is issued in F, so a confirmed upgrade with all perks of business class included. Mileage earning is according to original fare class however.
Development
In august 2015 AY announced a trial to let travellers bid for upgrades, initially on AY89 and AY90. It is likely that bidding will affect the number of fixed price offers.
The trial has been made permanent, and the bidding for upgrade has been extended to more longhaul routes.
The program has also led to a consolidation of upgrade options to one webpage
https://www.finnair.com/int/gb/upgrade-options
where you can upgrade by bidding, by using AY+ points or by accepting last minute cash offers. The latter ("Last minute" offers) are the same as have been discussed in this thread.. Finnair still pushes those offers via e-mail and text-message, but now also shows them on this webpage.
Offers made
Here is a condensed list of offers made, processed including post #213.
Figures are in € unless otherwise stated. Each destination's offers are recorded in a single line in time order.
Longhaul
SIN-HEL 248, 348, 348
HEL-SIN 499, 499, 348, 349€
JFK-HEL 48k points, 348€, 348€, 499
HKG-HEL 248
HEL-HKG 348
BKK-HEL 298, 348, 348
HEL-BKK 48k points, 348€, 348€ (290€ on phone? Not yet confirmed)
HEL-HKT 348
NRT-HEL 498
HEL-KIX 348, 375 (12/19, 01/20)
KIX-HEL 391 (12/19, 01/20)
ICN-HEL 248, 318
HEL-PVG 298
PVG-HEL 448, 498
CKG-HEL 228
XIY-HEL 248
HEL-DEL 198
HEL-DEL 300 (4/19)
YYZ-HEL 225€, 225
Shorthaul
DXB-HEL 99
HEL-VNO 7k points
HEL-BUD 69€
BUD-HEL 69, 8k points, 69
HEL-PRG 69€
PRG-HEL ≈70€
CPH-HEL 7k points, 7k, 69€, 7k, 69€
HEL-CPH 69€, 69, 69
HEL-ARN 7,5k points, 41€
HEL-GOT 7k points
GOT-HEL 7k points
HEL-VIE 69€
HEL-CDG 69€, 69€, 69
CDG-HEL 89€
HEL-MXP 69
HEL-TXL 9k points, 9k
HEL-DUS 69
HEL-HAM 69,69
HAM-HEL 69
HEL-FRA 69€
FRA-HEL 69€, 89, 89€
BRU-HEL 69
GVA-HEL 69
HEL-GVA 69, 89
HEL-LHR 9k points
HEL-LHR 109€
HEL-MAD 89€, 9k points
HEL-SVO 69€
HEL-WAW 79€
WAW-HEL 79€
DUS-HEL 69€
HEL-OSL 42€
HEL-MUC 90 (01/20)
MUC-HEL 115€ (01/20)
From time to time, AY will make the Y traveller an offer to upgrade. This thread lists when, how and and how much the upgrade is.
Selection process is unknown, but it is likely that neither fare class on original ticket nor tier status of traveller is a selection criteria, at least not to travellers advantage. From the reports made so far, both travellers with and without FF# in the reservation have gotten offers.
Offers are likely made only when Y is oversold or nearly full. Some travellers have reported declining offer and being upgraded for free later ("op-up").
Offers are fixed price offers, either in € or in AY+points. The latter kind is only valid for members of AY+, while €-offers are directed to all kind of travellers.
Offers are made either in mail or via text message and recipient has 72 hours to repspond. Some reports says this time is now shortened to 48 hours. Text message offers typically arrive close to departure and may not state a last time to reply.
Offers in text message can be replied to and upgrade is instantly processed. Offers in mail has occasionally not cleared (said to be "sold out" when accepting offer too late).
If offer is accepted and upgrade clears, new ticket is issued in F, so a confirmed upgrade with all perks of business class included. Mileage earning is according to original fare class however.
Development
In august 2015 AY announced a trial to let travellers bid for upgrades, initially on AY89 and AY90. It is likely that bidding will affect the number of fixed price offers.
The trial has been made permanent, and the bidding for upgrade has been extended to more longhaul routes.
The program has also led to a consolidation of upgrade options to one webpage
https://www.finnair.com/int/gb/upgrade-options
where you can upgrade by bidding, by using AY+ points or by accepting last minute cash offers. The latter ("Last minute" offers) are the same as have been discussed in this thread.. Finnair still pushes those offers via e-mail and text-message, but now also shows them on this webpage.
Offers made
Here is a condensed list of offers made, processed including post #213.
Figures are in € unless otherwise stated. Each destination's offers are recorded in a single line in time order.
Longhaul
SIN-HEL 248, 348, 348
HEL-SIN 499, 499, 348, 349€
JFK-HEL 48k points, 348€, 348€, 499
HKG-HEL 248
HEL-HKG 348
BKK-HEL 298, 348, 348
HEL-BKK 48k points, 348€, 348€ (290€ on phone? Not yet confirmed)
HEL-HKT 348
NRT-HEL 498
HEL-KIX 348, 375 (12/19, 01/20)
KIX-HEL 391 (12/19, 01/20)
ICN-HEL 248, 318
HEL-PVG 298
PVG-HEL 448, 498
CKG-HEL 228
XIY-HEL 248
HEL-DEL 198
HEL-DEL 300 (4/19)
YYZ-HEL 225€, 225
Shorthaul
DXB-HEL 99
HEL-VNO 7k points
HEL-BUD 69€
BUD-HEL 69, 8k points, 69
HEL-PRG 69€
PRG-HEL ≈70€
CPH-HEL 7k points, 7k, 69€, 7k, 69€
HEL-CPH 69€, 69, 69
HEL-ARN 7,5k points, 41€
HEL-GOT 7k points
GOT-HEL 7k points
HEL-VIE 69€
HEL-CDG 69€, 69€, 69
CDG-HEL 89€
HEL-MXP 69
HEL-TXL 9k points, 9k
HEL-DUS 69
HEL-HAM 69,69
HAM-HEL 69
HEL-FRA 69€
FRA-HEL 69€, 89, 89€
BRU-HEL 69
GVA-HEL 69
HEL-GVA 69, 89
HEL-LHR 9k points
HEL-LHR 109€
HEL-MAD 89€, 9k points
HEL-SVO 69€
HEL-WAW 79€
WAW-HEL 79€
DUS-HEL 69€
HEL-OSL 42€
HEL-MUC 90 (01/20)
MUC-HEL 115€ (01/20)
Please post your upgrade offers
Apr 7, 2015, 3:09 am
#76
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,783
Apr 7, 2015, 3:39 am
#77
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,737
Also her travelling companion received the same offers, and the companion is not an AY+ member. The wording is "Kiittääksemme sinua siitä, että olet valinnut Finnairin tulevalle matkallesi, haluamme nyt tarjota sinulle erikoistarjouksena matkustusluokan korotuksen varaukselle XXXXX."
Apr 7, 2015, 5:03 am
#78
Join Date: Apr 2003
Location: KUO
Programs: BA Gold, HH Diamond
Posts: 447
Apr 7, 2015, 5:37 am
#79
Moderator, Finnair
Original Poster
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,167
We don't know the exact selection criteria, but it is clear that all customers can get the offers.
It is mentioned in the wiki, but perhaps it could be more straightforwardly expressed.
It is mentioned in the wiki, but perhaps it could be more straightforwardly expressed.
Selection process is unknown, but it is likely that neither fare class on original ticket nor tier status of traveller is a selection critera, at least not to travellers advantage.
Apr 7, 2015, 7:29 am
#82
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,783
I haven't credited to Ay plus in years, and as already noted, other non-ay+ members are also getting these offers.
It's too early to tell, but these data points seem to suggest:
- anyone can get an offer
- The quoted pricing has been pretty standard to a given destination
Facts:
- When an offer is received, said customer has 72 hours to react
- If offer is accepted, only mileage for the original booking class is awarded (Although visibly, the new bc is F)
It's too early to tell, but these data points seem to suggest:
- anyone can get an offer
- The quoted pricing has been pretty standard to a given destination
Facts:
- When an offer is received, said customer has 72 hours to react
- If offer is accepted, only mileage for the original booking class is awarded (Although visibly, the new bc is F)
Apr 30, 2015, 6:05 am
#86
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,620
City-pair: HEL-GOT / AY675
Price offered: 7000 points (or voucher)
Flight date: May 01
FF tier on booking: AY Gold / OWS
Original ticket type: R Basic
Time of offer: 24 hours to departure
Offer channel: SMS
Price offered: 7000 points (or voucher)
Flight date: May 01
FF tier on booking: AY Gold / OWS
Original ticket type: R Basic
Time of offer: 24 hours to departure
Offer channel: SMS
Last edited by Courmisch; Apr 30, 2015 at 7:53 am Reason: Added how the offer was made
Apr 30, 2015, 7:44 am
#87
Join Date: Nov 2012
Location: HEL
Programs: LH SEN
Posts: 517
May 11, 2015, 9:22 am
#90
Join Date: Apr 2014
Location: TMP
Programs: AY+ Plat, SK Gold, BT VIP, Radisson Premium, Accor Platinum
Posts: 794
City-pair: HEL-DUS AY709
Price offered: 69 EUR
Flight date: 2015 MAY 21
FF tier on reservation: AY Plat
Original ticket type: Saver, W
When the offer was made: 10 days before take off
How the offer was made: E-Mail
Slightly tempted. E190-flight, no middle seat - do they always keep the seat next to you free?
Price offered: 69 EUR
Flight date: 2015 MAY 21
FF tier on reservation: AY Plat
Original ticket type: Saver, W
When the offer was made: 10 days before take off
How the offer was made: E-Mail
Slightly tempted. E190-flight, no middle seat - do they always keep the seat next to you free?