Old Mar 12, 2015, 4:34 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Marschel
Background
From time to time, AY will make the Y traveller an offer to upgrade. This thread lists when, how and and how much the upgrade is.

Selection process is unknown, but it is likely that neither fare class on original ticket nor tier status of traveller is a selection criteria, at least not to travellers advantage. From the reports made so far, both travellers with and without FF# in the reservation have gotten offers.

Offers are likely made only when Y is oversold or nearly full. Some travellers have reported declining offer and being upgraded for free later ("op-up").

Offers are fixed price offers, either in € or in AY+points. The latter kind is only valid for members of AY+, while €-offers are directed to all kind of travellers.

Offers are made either in mail or via text message and recipient has 72 hours to repspond. Some reports says this time is now shortened to 48 hours. Text message offers typically arrive close to departure and may not state a last time to reply.

Offers in text message can be replied to and upgrade is instantly processed. Offers in mail has occasionally not cleared (said to be "sold out" when accepting offer too late).

If offer is accepted and upgrade clears, new ticket is issued in F, so a confirmed upgrade with all perks of business class included. Mileage earning is according to original fare class however.


Development
In august 2015 AY announced a trial to let travellers bid for upgrades, initially on AY89 and AY90. It is likely that bidding will affect the number of fixed price offers.

The trial has been made permanent, and the bidding for upgrade has been extended to more longhaul routes.
The program has also led to a consolidation of upgrade options to one webpage
https://www.finnair.com/int/gb/upgrade-options
where you can upgrade by bidding, by using AY+ points or by accepting last minute cash offers. The latter ("Last minute" offers) are the same as have been discussed in this thread.. Finnair still pushes those offers via e-mail and text-message, but now also shows them on this webpage.




Offers made
Here is a condensed list of offers made, processed including post #213.
Figures are in € unless otherwise stated. Each destination's offers are recorded in a single line in time order.

Longhaul
SIN-HEL 248, 348, 348
HEL-SIN 499, 499, 348, 349€

JFK-HEL 48k points, 348€, 348€, 499

HKG-HEL 248
HEL-HKG 348

BKK-HEL 298, 348, 348
HEL-BKK 48k points, 348€, 348€ (290€ on phone? Not yet confirmed)
HEL-HKT 348

NRT-HEL 498
HEL-KIX 348, 375 (12/19, 01/20)
KIX-HEL 391 (12/19, 01/20)

ICN-HEL 248, 318

HEL-PVG 298
PVG-HEL 448, 498

CKG-HEL 228
XIY-HEL 248

HEL-DEL 198
HEL-DEL 300 (4/19)

YYZ-HEL 225€, 225


Shorthaul
DXB-HEL 99

HEL-VNO 7k points

HEL-BUD 69€
BUD-HEL 69, 8k points, 69

HEL-PRG 69€
PRG-HEL ≈70€

CPH-HEL 7k points, 7k, 69€, 7k, 69€
HEL-CPH 69€, 69, 69

HEL-ARN 7,5k points, 41€

HEL-GOT 7k points
GOT-HEL 7k points

HEL-VIE 69€

HEL-CDG 69€, 69€, 69
CDG-HEL 89€

HEL-MXP 69

HEL-TXL 9k points, 9k
HEL-DUS 69

HEL-HAM 69,69
HAM-HEL 69

HEL-FRA 69€
FRA-HEL 69€, 89, 89€

BRU-HEL 69

GVA-HEL 69
HEL-GVA 69, 89

HEL-LHR 9k points
HEL-LHR 109€

HEL-MAD 89€, 9k points

HEL-SVO 69€

HEL-WAW 79€
WAW-HEL 79€

DUS-HEL 69€

HEL-OSL 42€

HEL-MUC 90 (01/20)
MUC-HEL 115€ (01/20)
Print Wikipost

Please post your upgrade offers

Old Feb 22, 2015, 9:05 am
  #31  
 
Join Date: Nov 2012
Location: HEL
Programs: LH SEN
Posts: 517
Would be interesting to see availability figures for both outbound and inbound.
esledo is offline  
Old Feb 22, 2015, 12:57 pm
  #32  
 
Join Date: Feb 2001
Location: HEL
Programs: AY Plat Lumo, SK Gold
Posts: 936
Originally Posted by r2d2
City-pair: HEL-DEL AY21
Price offered: 198€
Flight date: 16-Feb-2015
FF tier on reservation: AY Basic
Original ticket type: Campaign
When the offer was made: 14 days before take off
How the offer was made: email
I didn't take the offer and ended up being upgraded for free

On the return flight AY22 today, Y was again overbooked and some people got upgraded at check-in. However, for today's flight I didn't get an upgrade offer.
r2d2 is offline  
Old Feb 22, 2015, 1:11 pm
  #33  
 
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,615
Originally Posted by r2d2
I didn't take the offer and ended up being upgraded for free
With Basic status and a Campaign ticket? Are you close to the Silver threshold, or just really lucky?

I wonder upon which criteria they send the offers, besides FQTV status and maybe the ticket type.
Courmisch is offline  
Old Mar 2, 2015, 2:09 pm
  #34  
 
Join Date: Feb 2001
Location: HEL
Programs: AY Plat Lumo, SK Gold
Posts: 936
Originally Posted by Courmisch
With Basic status and a Campaign ticket? Are you close to the Silver threshold, or just really lucky?

I wonder upon which criteria they send the offers, besides FQTV status and maybe the ticket type.
I'm not even close to silver, so I just probably got lucky I've even been a difficult customer: I once used the help of the Finnish Consumer Disputes Board to get the fixed compensation for a delayed flight (that AY first refused to pay).

I was surprised as well when I got upgraded. The agent just told me that there are a lot of passengers with no FQTV membership at all and that they have an upload list on which they base the upgrades on.
r2d2 is offline  
Old Mar 3, 2015, 11:21 am
  #35  
 
Join Date: Feb 2013
Location: Helsinki
Posts: 33
City pair: HEL-SIN-HEL , AY 81/82
Price offered: 348€ per segment, one way
Flight date: 17. March. 2015
FF tier on reservation: AY Gold
Original ticket type: campaign
When the offer was made: 2 weeks before trip (3.3.2015), trip was booked earlier
How the offer was made: eMail
diaz is offline  
Old Mar 3, 2015, 12:17 pm
  #36  
 
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,577
Originally Posted by r2d2
I once used the help of the Finnish Consumer Disputes Board to get the fixed compensation for a delayed flight (that AY first refused to pay).
Off-topic, but did AY pay up after the board's decision?
ffay005 is offline  
Old Mar 4, 2015, 9:33 am
  #37  
 
Join Date: Jul 2012
Posts: 1,319
Pardon the newbie question but - what are these upgrade offers and who/when usually gets them? Does AY generally allow paying for upgrades?

I suppose I could buy 50K points and get an upgrade that way - but paying directly would make it a lot simpler.
br2k is offline  
Old Mar 4, 2015, 10:49 am
  #38  
Moderator, Finnair
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Join Date: May 2011
Location: MMX (CPH)
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They are pay-for-upgrade offers sent in advance under certain conditions, probably to avoid doing too many op-ups.
AY is, like most legacy carriers, harvesting for extra revenues.
intuition is offline  
Old Mar 4, 2015, 2:53 pm
  #39  
 
Join Date: Jul 2012
Posts: 1,319
Originally Posted by intuition
AY is, like most legacy carriers, harvesting for extra revenues.
I'd pay them - hope they send me something
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Old Mar 5, 2015, 1:25 am
  #40  
 
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,752
The norm seems to be to be offered an upgrade 2 weeks before the flight. If you don't receive offers within that time frame, you can always chase mile upgrades later.
remymartin is offline  
Old Mar 6, 2015, 7:01 pm
  #41  
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Do they offer op-ups if one has requested special meal I wonder?

Do you also get the full miles as in J or in the class that you were originally booked on?
Guy Betsy is offline  
Old Mar 7, 2015, 2:13 am
  #42  
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Originally Posted by Guy Betsy
Do you also get the full miles as in J or in the class that you were originally booked on?
If you accept the upgrade offer, you'll still get your points based on the original booking class and ticket type.
wkndtraveler is offline  
Old Mar 7, 2015, 8:35 am
  #43  
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Originally Posted by wkndtraveler
If you accept the upgrade offer, you'll still get your points based on the original booking class and ticket type.
I booked my ticket through a TA so I didn't get an email offer from AY directly. I guess I can always try asking at the airport.

Update : HK Airport said no. Cos I'm on a "Z" class ticket and no changes permitted. I didn't think it was right but I didn't argue.

Last edited by Guy Betsy; Mar 8, 2015 at 10:37 am
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Old Mar 8, 2015, 1:20 pm
  #44  
formerly gohima
 
Join Date: Jun 2011
Posts: 519
Originally Posted by wkndtraveler
If you accept the upgrade offer, you'll still get your points based on the original booking class and ticket type.
Has anyone using aadvantage had luck with miles posting? I have an upcoming flight on AY next month and want to upgrade, but after dealing with CX not wanting to give AA my miles on a ticket last month due to an upgrade, I am a bit worried about this happening again..
LAXJetter is offline  
Old Mar 9, 2015, 1:41 am
  #45  
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Join Date: Dec 2014
Programs: Accor ALL Platinum
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* City-pair: JFK-HEL
* Price offered: 348 €
* Flight date: 23 Mar 2015
* FF tier on reservation: AY Silver
* Original ticket type: O
* When the offer was made: 14 days before departure
* How the offer was made: Email
wkndtraveler is offline  

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