Online seat selection gone??
Jan 23, 2013, 12:29 pm
#106
Ambassador: Finnair
Original Poster
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,270
I cannot understand how this is possbile as they market this as a service they want to charge people for..this cannot be rocket science to get fixed...I have mentioned this to the Plus Centre many times over the years and they always say "they are updating the system.." one loooong update..luckily doesn't bother me much anymore as less and less AY flights for me..
Jan 23, 2013, 1:41 pm
#107
Ambassador: Finnair Plus
Join Date: Apr 2011
Location: HEL
Programs: AY+ Plat, HHonors Diamond, Hyatt Discoverist, Priority Club Plat Amb, Miles and Smiles Elite
Posts: 5,296
Yeah, this is the really strange part. If people are willing to pay for slightly less bad seats, they are just leaving money on the table with this. Although seat selection does work when buying tickets.
Jan 24, 2013, 2:06 am
#108
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,788
Strange that the AY+ representative only posted twice on FT and has since disappeared..
Jan 24, 2013, 9:05 am
#109
Join Date: Aug 2007
Location: KUO
Programs: HH Diam, AY/AX/KQ/IHG/VISA Plat, SK/Bonvoy/Melia/Strawberry Gold, Radisson Prem, PP Prest
Posts: 2,266
I cannot understand how this is possbile as they market this as a service they want to charge people for..this cannot be rocket science to get fixed...I have mentioned this to the Plus Centre many times over the years and they always say "they are updating the system.." one loooong update..luckily doesn't bother me much anymore as less and less AY flights for me..
Feb 6, 2013, 7:18 am
#111
Ambassador: Finnair Plus
Join Date: Apr 2011
Location: HEL
Programs: AY+ Plat, HHonors Diamond, Hyatt Discoverist, Priority Club Plat Amb, Miles and Smiles Elite
Posts: 5,296
Feb 6, 2013, 7:53 am
#112
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,180
Funny enough the marketing message in the footer says "Join AY+ now"... Eh, I thought only members got the account statement...
Feb 6, 2013, 2:09 pm
#113
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,788
Feb 7, 2013, 3:59 am
#114
Join Date: Nov 2012
Location: HEL
Programs: AY Gold, Shangri La Golden circle
Posts: 65
Feb 7, 2013, 4:55 am
#115
Ambassador: Finnair Plus
Join Date: Apr 2011
Location: HEL
Programs: AY+ Plat, HHonors Diamond, Hyatt Discoverist, Priority Club Plat Amb, Miles and Smiles Elite
Posts: 5,296
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Feb 7, 2013, 6:03 am
#116
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,788
Feb 8, 2013, 1:23 pm
#117
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,180
Feb 26, 2013, 11:10 am
#118
Join Date: Oct 2006
Location: Long Beach, CA
Programs: AA PLTPRO, HH Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,559
I just booked a trip and was able to go in and select an "extra leg space" seat (exit row).
There was no extra charge. I'm new to Finnair so I have a few questions:
1. Is the exit row seat one that they charge for?
2. If so, how will they charge me?
3. If they haven't charged me, should I consider it unlikely this seat selection will stick and just choose a regular seat now that will have a higher likelihood of sticking?
Thanks!
There was no extra charge. I'm new to Finnair so I have a few questions:
1. Is the exit row seat one that they charge for?
2. If so, how will they charge me?
3. If they haven't charged me, should I consider it unlikely this seat selection will stick and just choose a regular seat now that will have a higher likelihood of sticking?
Thanks!
Feb 26, 2013, 11:22 am
#119
Join Date: Nov 2012
Location: HEL
Programs: LH SEN
Posts: 517
I just booked a trip and was able to go in and select an "extra leg space" seat (exit row).
There was no extra charge. I'm new to Finnair so I have a few questions:
1. Is the exit row seat one that they charge for?
2. If so, how will they charge me?
3. If they haven't charged me, should I consider it unlikely this seat selection will stick and just choose a regular seat now that will have a higher likelihood of sticking?
There was no extra charge. I'm new to Finnair so I have a few questions:
1. Is the exit row seat one that they charge for?
2. If so, how will they charge me?
3. If they haven't charged me, should I consider it unlikely this seat selection will stick and just choose a regular seat now that will have a higher likelihood of sticking?
2. if you entered your AA EXP number and as you are OW Emerald the seat selection is provided free-of-charge. This is for all OW Sapphires and Emeralds.
3. The selection will most probably stick. However, sudden seat changes may occur, for "operational reasons" or for no clear reason. Refer to http://www.flyertalk.com/forum/finna...us-reason.html
