remymartin

Just tried, received a confirmation of payment and an Amadeus receipt. I called in to ask why I was charged and the gentleman on the other side of line calmly assured me no charge had been taken from the card.

It's confusing to say the least, but I hear AB has it the same way.

giucca

Ahh, I forgot to mention that you get receipt even though nothing is charged! Very confusing indeed but the good news is that this method seems to work others too!

Flythe96flag

Due to the apparent complexity of a 3 passenger itinerary with upgrades, the AY website would not allow me to select seats even by going through with payment.

I found however, that the QR website recognised my status, and allowed me to select my seats on an all-AY booking without requesting payment. Could be useful, I guess.

ffay005

This is interesting! So with a BA Gold card and AY flights (AY metal, flight number) you can go to the QR website and pick seats. Thanks for the tip!

GeeTee77

+1 Worked for me too!

Karjaluokka

The seat selection using "Manage my booking" has recently disappeared regarding my J-reservations, the "select seat"-button isn't there anymore?

I also have Y reservations, and there the seat selection is available,
so this feature it's not totally gone.

has anyone else been struggling with the same issue lately?

NoWindowSeat

I have had issues with the tool for years...I do not even bother with it anymore...I just email them and let do all the work.

db7

Have you checked that you ticket has been issued correctly. If there is a problem with the ticket then the select seat button isn't available.

intuition

I have a few F reservations, where I cannot change seats anymore. I know I have been able to select seats on these same reservations earlier. So I guess I am also experience the same.

Karjaluokka

Now I did just that. The problem is that I'm traveling with someone
(who has a different booking ref) and I would like to make sure that we could get the seats from the same row. When I don't see the seat map, this becomes rather complicated.

The tickets were issued properly, I was able to change the seats before,
but this feature disappeared a few weeks ago.

FFlash

I just updated my seats on euro-Y trip and all worked as usual.

WilcoRoger

Same here, starting this week. MMB brings up the booking, but no seat selection, no update of personal data, no baggage allowance, no OW status, nothing. Ticket is issued, ticket # shows on MMB

Karjaluokka

I got this answer from them;

"Toivon mukaan saadaan istuinpaikkojen valinta taas toimintaan mahdollisimman pian. Mutta siihen mennessä joutuu istuinpaikat valitsemaan meidän kautta. --" Finnair Customer Care Center

Sorry that it's in Finnish, "we hope to get this fixed asap, but in the mean time one has to change the seats through Customer Care."

WilcoRoger

Thankfully AY+ treats OWE members as their own Plats, so I can call the Plat line and book exit seats for free - seems to be very effective and relatively fast to answer (not to mention 24/7)

HJP

I booked AY5/6 through aa.com, and tried to select seats with AY record locator found on my e-ticket. The seat selection button is gone indeed, but I somehow managed to get to the right page by using the link for adding TSA information. I selected seats and confirmed them, but the site never asked me to pay for those seats (I am AA GLD = OWR). Checkmytrip indicates that my current seat selection is confirmed. Does this mean that I got these seats for free, or are they going to ask for money at the airport?

Strange thing: AA.com shows that these flights have been replaced with new flight numbers, AA6025->AA8985. All the details remained same. I noticed this today, maybe they are only messing with the codeshare flight numbers?