Online seat selection gone??
Aug 21, 2012, 7:32 am
#76
Ambassador: Finnair
Original Poster
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,270
Like also others have commented some progress seem to be happening with the AY site..I was also able to select seat on my next LHR flight with BA code/AY metal on the outbound..inbound is in BA club and they never have any issues with the seat selection in MMB.
^ for AY
^ for AY
Aug 21, 2012, 9:00 am
#77
Join Date: Aug 2003
Posts: 1,603
Good to see that this glitch has been corrected. Still, the special meal choice is incorrect. You cannot choose any of the business-class-only special meals on-line. Only through telephone service. And these special choices you have ordered don't show on finnair.com but they are shown correctly on checkmytrip.net. Annoying.
Aug 21, 2012, 11:11 am
#78
Join Date: Feb 2007
Location: try to stay home
Programs: AY, M&M, BAEC ...and don t care of status anymore
Posts: 2,042
Good to see that this glitch has been corrected. Still, the special meal choice is incorrect. You cannot choose any of the business-class-only special meals on-line. Only through telephone service. And these special choices you have ordered don't show on finnair.com but they are shown correctly on checkmytrip.net. Annoying.
Aug 21, 2012, 2:47 pm
#79
Join Date: Aug 2011
Location: HEL, Finland
Programs: AY Emerald
Posts: 188
Like also others have commented some progress seem to be happening with the AY site..I was also able to select seat on my next LHR flight with BA code/AY metal on the outbound..inbound is in BA club and they never have any issues with the seat selection in MMB.
^ for AY
^ for AY
Aug 21, 2012, 4:12 pm
#80
Join Date: Aug 2003
Posts: 1,603
What kind of special meal did you order? Normal special meal choices like lactose-free, gluten-free, asian vegetarian etc show up (they are available for every passenger) but choices for business class (like fruit plate, sea food meals are not shown). None of the choices seem to show up for AY 3xxx op by FlyBe which will be even more annoying next autumn.
Aug 22, 2012, 10:09 am
#81
Join Date: Feb 2007
Location: try to stay home
Programs: AY, M&M, BAEC ...and don t care of status anymore
Posts: 2,042
This was on the screen, and the choices are:
Shrimp, Bratwurst or Rendeer (as it was for the last year).
Only works on longhaul.
Shrimp, Bratwurst or Rendeer (as it was for the last year).
Only works on longhaul.
What kind of special meal did you order? Normal special meal choices like lactose-free, gluten-free, asian vegetarian etc show up (they are available for every passenger) but choices for business class (like fruit plate, sea food meals are not shown). None of the choices seem to show up for AY 3xxx op by FlyBe which will be even more annoying next autumn.
Aug 23, 2012, 7:26 am
#82
Join Date: Aug 2003
Posts: 1,603
Aug 24, 2012, 10:14 pm
#83
Join Date: Feb 2007
Location: try to stay home
Programs: AY, M&M, BAEC ...and don t care of status anymore
Posts: 2,042
Aug 25, 2012, 12:13 am
#84
Ambassador: Finnair
Original Poster
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,270
No, these are the pre order choices for long haul..but there are also other special meals you can order in J. For example kosher, lactose free, vegeterian etc. etc....you have options in coach also but in J there are more (or was, not sure as I do not use these personally)
Aug 25, 2012, 2:28 am
#85
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,178
No, these are the pre order choices for long haul..but there are also other special meals you can order in J. For example kosher, lactose free, vegeterian etc. etc....you have options in coach also but in J there are more (or was, not sure as I do not use these personally)
I never used them, but they have always been there AFAIK.
--added--
The Option1,2,3 should appear 14 days before departure, but they never do so for me. Interesting that it is the opposite for nordic. Perhaps they changed so at T-14d you can only access the options, not the SPML... They should all be possible to order until T-24h
Aug 27, 2012, 10:37 am
#87
Join Date: Aug 2003
Posts: 1,603
Sea food meal (SFML) and fruit plate (FPML) choices are missing even though they are listed on the Finnair.com special meal lists and at least sea food meal can be ordered by telephone. Intrestingly, vegetarisk (rå) is shown even though raw vegetarian food can only be ordered for business class. Also SPML (other special meal, where you can choose which ingredients should be avoided) is missing, although that is understandable because a more detailed description is needed.
Sep 2, 2012, 10:00 pm
#88
Join Date: Feb 2007
Location: try to stay home
Programs: AY, M&M, BAEC ...and don t care of status anymore
Posts: 2,042
No, these are the pre order choices for long haul..but there are also other special meals you can order in J. For example kosher, lactose free, vegeterian etc. etc....you have options in coach also but in J there are more (or was, not sure as I do not use these personally)
Option1, 2 or 3 are the regular choices, which everybody have on board . The special meals ex HEL are
Wellness and Energy
Food Lover's Treat
and
Chef's Gourmet
Sep 2, 2012, 10:45 pm
#89
Ambassador: Finnair
Original Poster
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,270
Yes, naturally you can order from the menu as well but this is not the subject now, we have been talking about the special diet -type of pre ordering, not the J pre order choices which are normal menu+3 add. choices.
Jan 4, 2013, 12:03 am
#90
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,788
Sorry for bringing up an age old thread but...
Is online seat selection working for you guys?
I have 3 reservations on AY metal, two of which this month. I get "generic error" when I try to change seats.
AA ffp, if that matters.
Is online seat selection working for you guys?
I have 3 reservations on AY metal, two of which this month. I get "generic error" when I try to change seats.
AA ffp, if that matters.