Fairmont Chase Signature Card
Nov 8, 2017, 7:03 am
#2281
Join Date: Mar 2004
Location: Atl
Posts: 253
I am in the same boat. Got a letter from Chase saying that the night had been deposited in my Fairmont account (wrong).
Nov 8, 2017, 11:42 am
#2282
Join Date: Mar 2007
Posts: 8
Did those who received a letter from Chase get it after PMing them through the online service? I both called (and was assured the certificate should have been sent and my account was marked) and sent through secure messages, and have only received a message that someone will get back to me by mail in 10 business days. Double checked the Fairmont account, still nothing.
Nov 10, 2017, 11:33 am
#2283
Join Date: Apr 2003
Posts: 23
My free night cert was just posted to my Fairmont account yesterday.
Nov 10, 2017, 10:42 pm
#2285
Join Date: Jan 2014
Posts: 8
Chase Free Night
Still nothing here. Got the message via PM about receiving a response via mail. Checked Fairmont account today and still nothing.
Disappointing.
Disappointing.
Nov 13, 2017, 7:25 am
#2286
Join Date: Aug 2012
Location: Los Angeles
Programs: Everything
Posts: 129
My certs have posted. I am one of the people who cancelled my CC after completing the spending but before it converted to a Sapphire. To all the naysayers who said I screwed up by cancelling, you were wrong.
My husband and I each spend <$12000 but our certs are valid until 11/8/2018. I guess Chase felt bad about the big delay.
My husband and I each spend <$12000 but our certs are valid until 11/8/2018. I guess Chase felt bad about the big delay.
Nov 13, 2017, 12:29 pm
#2287
Join Date: Mar 2004
Location: Atl
Posts: 253
My certs have posted. I am one of the people who cancelled my CC after completing the spending but before it converted to a Sapphire. To all the naysayers who said I screwed up by cancelling, you were wrong.
My husband and I each spend <$12000 but our certs are valid until 11/8/2018. I guess Chase felt bad about the big delay.
My husband and I each spend <$12000 but our certs are valid until 11/8/2018. I guess Chase felt bad about the big delay.
Same here except I did meet the 12k.
Nov 14, 2017, 8:19 am
#2288
Join Date: Apr 2002
Posts: 2,948
My certs have posted. I am one of the people who cancelled my CC after completing the spending but before it converted to a Sapphire. To all the naysayers who said I screwed up by cancelling, you were wrong.
My husband and I each spend <$12000 but our certs are valid until 11/8/2018. I guess Chase felt bad about the big delay.
My husband and I each spend <$12000 but our certs are valid until 11/8/2018. I guess Chase felt bad about the big delay.
Nov 14, 2017, 8:27 am
#2289
Join Date: Aug 2012
Location: Los Angeles
Programs: Everything
Posts: 129
The only goodwill gesture I can see, if the full-year expiration date, for a <$12K spend.
I do think a bunch of us fell through the cracks. I am not sure I would have gotten the certs without active nudging on my part.
Nov 15, 2017, 6:55 am
#2290
Join Date: Apr 2002
Posts: 2,948
I'm glad it worked out well.
Dec 5, 2017, 9:18 am
#2291
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,969
Got free night, cancelled card, got full annual fee refund. About the best resolution I could have hoped for.
Dec 20, 2017, 2:13 am
#2292
Join Date: May 2003
Posts: 6,359
So the only ppl here that got their Free Night cert AFTER having cancelled their Fairmont Visas were the ones that called in and complained that they never received a free night? Looks like 3-4 ppl above are in that group. I have 5 family members who had the Fairmont Visa. All of them spent the full $12k required. 2 of the 5 cancelled their cards in August/Sept. The other 3 did NOT cxl their cards. The 3 that didn't cxl their cards got a free night deposited valid into Oct 2018. The 2 that cancelled their cards got NOTHING, even to this day. So it seems like getting the free night requires a complaint after that fact? What a PITA...............Thanks for nothing Chase..........
Dec 21, 2017, 5:32 pm
#2293
Join Date: Jun 2012
Posts: 493
Did you see how Fairmont will be folded into the AccorHotels program next year? Really sucks. http://www.fpcmembersite.com
Dec 22, 2017, 10:20 am
#2294
Join Date: Dec 2000
Location: Charleston, SC, USA
Programs: Avis Pref+, Hyatt Explorist, Marriott Life Gold, Honors Silver, IHG Plat via MC.
Posts: 6,786
Yes, we've seen it 
!
!
Dec 22, 2017, 1:03 pm
#2295
Join Date: Apr 2002
Posts: 2,948
So the only ppl here that got their Free Night cert AFTER having cancelled their Fairmont Visas were the ones that called in and complained that they never received a free night? Looks like 3-4 ppl above are in that group. I have 5 family members who had the Fairmont Visa. All of them spent the full $12k required. 2 of the 5 cancelled their cards in August/Sept. The other 3 did NOT cxl their cards. The 3 that didn't cxl their cards got a free night deposited valid into Oct 2018. The 2 that cancelled their cards got NOTHING, even to this day. So it seems like getting the free night requires a complaint after that fact? What a PITA...............Thanks for nothing Chase..........