EVA Air: pls post your award ticket/upgrade experience here
Sep 25, 2016, 10:20 pm
#196
Join Date: Dec 2014
Posts: 297
Just booked YYZ to TPE for Nov. in business class using 75000 aeroplan pt. EVA was only releasing business class seats 14 days before departure earlier this year. I guess business class has been pretty empty so they decided to release them early? (Saw business seats for Chicago to TPE as well for Dec in J)
Sep 26, 2016, 11:04 pm
#197
Join Date: Aug 2016
Location: SFO
Programs: BR Diamond, Dynasty Flyer Paragon, Marriott Lifetime Plat
Posts: 1,926
Upgraded over the phone when i called them about my flight in a year for TPE-SFO(BR18). Seems to be pretty easy but I think they only do the upgrades like this for their Infinity Mileageland Diamond/Gold members. Also got an upgrade on my SF0-TPE(BR7) that is departing on the 28th of September.
Sep 26, 2016, 11:08 pm
#198
Join Date: Aug 2016
Location: SFO
Programs: BR Diamond, Dynasty Flyer Paragon, Marriott Lifetime Plat
Posts: 1,926
Just booked YYZ to TPE for Nov. in business class using 75000 aeroplan pt. EVA was only releasing business class seats 14 days before departure earlier this year. I guess business class has been pretty empty so they decided to release them early? (Saw business seats for Chicago to TPE as well for Dec in J)
Sep 26, 2016, 11:55 pm
#199
Join Date: Mar 2014
Location: Pque, PH
Programs: Hilton HHonors Gold
Posts: 67
Looking forward to an upgrade with from Prem Eco to Royal Laurel TPE to IAH. Need to sort out how to transfer miles to my wife and son, but it looks like form initial research, it will be 40k miles each. Will update soon as I get this upgrade successful.
Last edited by bluetear; Sep 26, 2016 at 11:58 pm Reason: wrong thread initially
Nov 1, 2016, 9:20 pm
#204
Join Date: Aug 2016
Location: SFO
Programs: BR Diamond, Dynasty Flyer Paragon, Marriott Lifetime Plat
Posts: 1,926
March is off peak so loads should be pretty light. BR generally oversells Y by a lot and PE by a few but rarely oversell business class tickets. There is generally one to two empty seats that are blocked for oversell. If there is no need for the oversell, then they normally use that for upgrade awards.
Nov 30, 2016, 7:45 pm
#205
Join Date: Dec 2014
Posts: 297
We have been redeeming our 150000 aeroplan pt per person to fly J on EVA from YYZ -TPE for a few years now and never had a problem getting J even during Aug summer peak season or March break or Christmas break. There is always more than 8 seats available for aeroplan on EVA J every time I checked and redeemed.
Feb 9, 2017, 11:40 pm
#206
Join Date: Apr 2016
Location: YKZ
Programs: AS MVP BR *G
Posts: 159
Request
3x YYZ-TPE-HKG rt in the past 3 years
I brought T class tickets and upgraded the YYZ-TPE/TPE-YYZ legs online
40k miles ow
Outcome
The ones I upgraded 3-6 months in advance all got waitlisted. Upgraded cleared couple months later.
My most recent upgrade cleared immediately as I booked the ticket only 2 weeks beforehand.
3x YYZ-TPE-HKG rt in the past 3 years
I brought T class tickets and upgraded the YYZ-TPE/TPE-YYZ legs online
40k miles ow
Outcome
The ones I upgraded 3-6 months in advance all got waitlisted. Upgraded cleared couple months later.
My most recent upgrade cleared immediately as I booked the ticket only 2 weeks beforehand.
Feb 10, 2017, 2:07 am
#207
Join Date: Feb 2008
Posts: 857
Forgot to post my outcome:
Needed 4 tickets for June 2017, YYZ - TPE - SIN in J.
Booked almost 1 year out. SIN call center says there was 3 available, so split my booking into 3 & 1 pax. 3 pax cleared. I realized that if booked separate (YYZ - TPE, then TPE - SIN), the 2 segmensts have availability. Cancelled my waitlist and booked YYZ - TPE (same miles as YYZ - TPE - SIN). Waited for my miles to transfer over to find that TPE - SIN availability was gone. Now waitlisting for 1 ticket for TPE - SIN.
Needed 4 tickets for June 2017, YYZ - TPE - SIN in J.
Booked almost 1 year out. SIN call center says there was 3 available, so split my booking into 3 & 1 pax. 3 pax cleared. I realized that if booked separate (YYZ - TPE, then TPE - SIN), the 2 segmensts have availability. Cancelled my waitlist and booked YYZ - TPE (same miles as YYZ - TPE - SIN). Waited for my miles to transfer over to find that TPE - SIN availability was gone. Now waitlisting for 1 ticket for TPE - SIN.
Last edited by fone; Feb 10, 2017 at 2:22 am
Feb 21, 2017, 3:11 pm
#209
Join Date: Feb 2017
Posts: 10
I'm having trouble trying to use a SAUA for my TPE-SFO leg.
I booked a rt EVA B class Economy ticket from SFO-TPE from 12/27/17 - 1/14/18 and was able to use a SAUA upgrade for my 12/27/17 SFO-TPE leg (SAUA upgraded successfully on 2/3/17). The return leg of 1/14/18, however, was outside of the 331 day window listed on United's SAUA page when I initially tried to upgrade on 2/3/17.
Once I got within the 331 day window a few days ago, I tried upgrading my 1/14/18 TPE-SFO leg, but it keeps giving me an:
We were unable to complete your request due to a technical problem. In the U.S. and Canada call 1-800-UNITED-1 (1-800-864-8331) within the U.S. or Canada, elsewhere use the local phone number. (Error code: 110)
It was able to find my flight itinerary, but the odd thing is that it shows 0 miles to upgrade instead of the expected 30k miles.
I tried calling EVA and confirmed that there are Z-class upgradeable seats. I called United multiple times and have gotten the following replies:
1. Something is wrong with the system. We will file a high priority ticket. Please try again in 24hrs
2. The 331 day window just opened and we may just need some time for our systems to upgrade.
3. UA rep called EVA rep and confirmed everything for my itinerary looked fine for fare class and that there were upgradeable seats and that it should work. EVA rep thought that maybe because my Infinity Mileage FF # was on my itinerary that was confusing the system so they removed it, but still no luck.
Anyone encounter this problem before? The 0 miles thing is really confusing me. Thanks in advance!
I booked a rt EVA B class Economy ticket from SFO-TPE from 12/27/17 - 1/14/18 and was able to use a SAUA upgrade for my 12/27/17 SFO-TPE leg (SAUA upgraded successfully on 2/3/17). The return leg of 1/14/18, however, was outside of the 331 day window listed on United's SAUA page when I initially tried to upgrade on 2/3/17.
Once I got within the 331 day window a few days ago, I tried upgrading my 1/14/18 TPE-SFO leg, but it keeps giving me an:
We were unable to complete your request due to a technical problem. In the U.S. and Canada call 1-800-UNITED-1 (1-800-864-8331) within the U.S. or Canada, elsewhere use the local phone number. (Error code: 110)
It was able to find my flight itinerary, but the odd thing is that it shows 0 miles to upgrade instead of the expected 30k miles.
I tried calling EVA and confirmed that there are Z-class upgradeable seats. I called United multiple times and have gotten the following replies:
1. Something is wrong with the system. We will file a high priority ticket. Please try again in 24hrs
2. The 331 day window just opened and we may just need some time for our systems to upgrade.
3. UA rep called EVA rep and confirmed everything for my itinerary looked fine for fare class and that there were upgradeable seats and that it should work. EVA rep thought that maybe because my Infinity Mileage FF # was on my itinerary that was confusing the system so they removed it, but still no luck.
Anyone encounter this problem before? The 0 miles thing is really confusing me. Thanks in advance!