Book awards on EY partner airlines
Mar 26, 2020, 2:48 am
#481
Join Date: Aug 2007
Location: Australia
Programs: LHSen UA1K VAGold QFSilv HHon Diamond ShangrilaJade Radisson Gold SPG Gold Marriott Gold Hertz Presi
Posts: 1,049
refunded a VA award no CXL fee just loss of 10% miles miles were due t oexpire Feb20 told they will now be valid til Feb21 due to COVID19
Pleas ebe safe and healthy everyone and limit your movements!
Mar 26, 2020, 9:22 pm
#482
Join Date: Oct 2011
Posts: 3,838
wow this US number is great no wait if i call the Australian EY# hold for hours
refunded a VA award no CXL fee just loss of 10% miles miles were due t oexpire Feb20 told they will now be valid til Feb21 due to COVID19
Pleas ebe safe and healthy everyone and limit your movements!
refunded a VA award no CXL fee just loss of 10% miles miles were due t oexpire Feb20 told they will now be valid til Feb21 due to COVID19
Pleas ebe safe and healthy everyone and limit your movements!
Jul 10, 2020, 1:16 pm
#484
Join Date: Apr 2017
Posts: 600
I was just able to easily book an Oman Airways partner award using Guest miles using their 1-800 call center. Call-in availability mirrored award availability showing on Oman Airways' website. Taxes and fees were 68.80 Omani rials for a flight from Muscat to Bangkok in business class.
The points were instantly transferred from AMEX MR to the Guest program as well. The booking email confirmation from Etihad included both their PNR, and the Oman Airways PNR used to select my seat online.
The points were instantly transferred from AMEX MR to the Guest program as well. The booking email confirmation from Etihad included both their PNR, and the Oman Airways PNR used to select my seat online.
Jan 5, 2022, 2:50 pm
#485
Join Date: Nov 2012
Posts: 165
Finally got through on the US# but the agent couldn't see the J availability I was seeing on United's site. 
Maybe phantom award space? This was for a flight on Brussels airline.
For what it's worth, I found the award space on Aeroplan as well.
Maybe phantom award space? This was for a flight on Brussels airline.For what it's worth, I found the award space on Aeroplan as well.
Last edited by AnthonyGT; Jan 5, 2022 at 2:59 pm Reason: Added note
Jan 8, 2022, 1:43 pm
#486
Join Date: Oct 2015
Location: STL
Programs: Hillton Lifetime DM, Delta DM MM
Posts: 64
I too tried to book Brussels airline seats in biz. United, Lifemiles and Aeroplan all show at least 2 seats available for biz. I called and an agent told me there was 4 seats available so i moved 88k amex points over to book. Once my points were moved, the agent said she could not confirm and that even though it shows 4 seats does not mean there is any seats..... So now i have moved points over with the promise of open seats only to be told they cannot confirm..... This seem ridiculous....
Jan 9, 2022, 5:52 pm
#488
Join Date: Dec 2015
Location: DCA
Posts: 818
Time to HUCA (and likely again… and again…). I had to call 7 times to book GRU-JFK in J on AA with Etihad miles today - seats were clearly available in Expert Flyer and OneWorld partners, but 5 of the agents claimed there was no availability. A 6th agent (erroneously) told me that my desired JFK-DCA 2nd leg was not bookable due to it being an American Eagle flight “operated by Republic Airways”. The last agent (whom I ended up making the booking with) was able to find both flights with ease but I hadn’t been aware they are now charging segment by segment on AA so I just opted to pay the rather cheap cash fare on my final segment rather than an additional 12.5k Etihad miles.
Jan 17, 2022, 7:42 am
#490
Join Date: Jan 2022
Posts: 1
Good morning,
I am new here, so please forgive me if this isn't the right thread for this question, though I feel as though it's pertinent. I am attempting to book a business class fare on an AA flight in mid-March using Etihad Guest miles, but after speaking on the phone with a representative, I learned that they do not (yet?) have availability given to them by American for any flight in March. This is despite what is showing on ExpertFlyer as J7 availability for many of these flights, including the original one that I searched.
I subsequently asked the Etihad agent if they had any availability in February, to which she responded no, after looking. She implied that they aren't given availability by American until the date of departure is much closer to the current date, and informed me that they had some availability for flights this week.
My question is, is this true that American doesn't offer Etihad reward availability until the last minute, so to speak? And if so, what's the general consensus on how soon that becomes available? What's the best strategy for me here?
Appreciate any and all feedback. Thanks a bunch!
I am new here, so please forgive me if this isn't the right thread for this question, though I feel as though it's pertinent. I am attempting to book a business class fare on an AA flight in mid-March using Etihad Guest miles, but after speaking on the phone with a representative, I learned that they do not (yet?) have availability given to them by American for any flight in March. This is despite what is showing on ExpertFlyer as J7 availability for many of these flights, including the original one that I searched.
I subsequently asked the Etihad agent if they had any availability in February, to which she responded no, after looking. She implied that they aren't given availability by American until the date of departure is much closer to the current date, and informed me that they had some availability for flights this week.
My question is, is this true that American doesn't offer Etihad reward availability until the last minute, so to speak? And if so, what's the general consensus on how soon that becomes available? What's the best strategy for me here?
Appreciate any and all feedback. Thanks a bunch!
Jan 17, 2022, 1:55 pm
#491
Join Date: Feb 2012
Posts: 4,477
... I am attempting to book a business class fare on an AA flight in mid-March using Etihad Guest miles, but after speaking on the phone with a representative, I learned that they do not (yet?) have availability given to them by American for any flight in March. This is despite what is showing on ExpertFlyer as J7 availability for many of these flights, including the original one that I searched...
I'm rather doubtful about the EY agent's last day claim, but actually have a recent DP that's consistent with it. I was recently stranded at a major AA hub, and was able to book Business award flight on AA using BA Avios for a flight departing within hours. It was a real bargain too for a full flight.
Jan 19, 2022, 9:19 am
#492
Join Date: Dec 2015
Location: DCA
Posts: 818
Based on my experience a couple posts above yours, I would not take this at face value at all. Many, many Etihad agents have no idea what they are doing when it comes to booking AA awards and will erroneously tell you that no space is available. HUCA (hang up, call again) until you find someone who knows what they are doing.
Mar 14, 2022, 12:23 pm
#493
Join Date: Apr 2015
Location: GA
Programs: HH, IHG
Posts: 141
Did you ever get a seat? I see seats on EF & United and phone agent saw them. She went to confirm, took all my info, then said "When I requested them, Brussels has unconfirmed them." And that was it.
I too tried to book Brussels airline seats in biz. United, Lifemiles and Aeroplan all show at least 2 seats available for biz. I called and an agent told me there was 4 seats available so i moved 88k amex points over to book. Once my points were moved, the agent said she could not confirm and that even though it shows 4 seats does not mean there is any seats..... So now i have moved points over with the promise of open seats only to be told they cannot confirm..... This seem ridiculous....
Last edited by currid7; Mar 14, 2022 at 12:31 pm Reason: added quote
Mar 23, 2022, 6:36 pm
#494
Join Date: Apr 2017
Posts: 40
So sorry for bumping a post from like 3 years ago, but none of the more recent posts seem to clarify this.
Since AA no longer shows what is a saver award-- how do you find out what's bookable for AA flights using Etihad points?
Would it only be flights that show up on other AA partners like BA.com?
I'm looking to book business class on AA non-stop CLT->FRA sometime in the August/September timeframe, somewhat flexible on dates, but everything I find on "HEY USE ETIHAD IT IS CHEAPER THAN AA ITSELF" posts still cite the old AA website pre-dynamic-pricing on how to find availability