Introducing Skywards+
Sep 4, 2021, 9:10 am
#61
Join Date: Jan 2010
Posts: 9,307
Sep 4, 2021, 11:25 am
#62
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,619
Sep 9, 2021, 1:53 pm
#63
Join Date: Oct 2007
Posts: 39
I just purchased the $399 Skywards Plus subscription and used it to purchase a roundtrip itinerary for 4 passengers; I was able to use the 20% discount/voucher to save 160K points. The process was very glitchy/quirky, and Emirates was unable to provide much help via phone or chat support. Here's what I figured out; I hope this helps someone:
- Click through the "20% Discount Class Reward" card to apply to promo code as described in Post #45.
- The system will only apply the discount to an adult fair. So, I had to book my party as 4 adults, even though it's actually 2 adults and 2 kids.
- I was booking Business Class. However, unless you have enough miles to purchase the itinerary without the 20% discount, you must enter Economy Class in the search engine. Otherwise, when you attempt to make the purchase, the system will error out and say that you don't have enough miles to purchase the flight. Once the flight options pop-up, you can then select Business Class and everything will work as it should.
Last edited by thuctrang; Sep 9, 2021 at 2:44 pm
Oct 6, 2021, 10:37 am
#64
Join Date: Nov 2008
Programs: SPG-Plat, Hilton-Diamond, Club Carlson-Silver, Cathay-Diamond, Virgin-Gold
Posts: 2,183
Quick question, I have an Skywards account I want to book 2 tickets for other people redeeming miles on Business Class. If I purchase Skywards Plus will the booking get the 20% discount or do I ahve to be one of the people travelling?
Thanks
Thanks
Oct 9, 2021, 9:39 pm
#65
Join Date: Feb 2016
Programs: MM, EK, HH, etc.
Posts: 381
I just purchased the $399 Skywards Plus subscription and used it to purchase a roundtrip itinerary for 4 passengers; I was able to use the 20% discount/voucher to save 160K points. The process was very glitchy/quirky, and Emirates was unable to provide much help via phone or chat support. Here's what I figured out; I hope this helps someone:
- Click through the "20% Discount Class Reward" card to apply to promo code as described in Post #45.
- The system will only apply the discount to an adult fair. So, I had to book my party as 4 adults, even though it's actually 2 adults and 2 kids.
- I was booking Business Class. However, unless you have enough miles to purchase the itinerary without the 20% discount, you must enter Economy Class in the search engine. Otherwise, when you attempt to make the purchase, the system will error out and say that you don't have enough miles to purchase the flight. Once the flight options pop-up, you can then select Business Class and everything will work as it should.
Last edited by Wtravel; Oct 9, 2021 at 9:40 pm Reason: Typo
Oct 21, 2021, 3:06 am
#66
Join Date: Feb 2009
Programs: EK Platinum, Iberia Plata, SPG Gold
Posts: 55
Skywards+ 20% Classic Rewards Discount Issues
Well, I still have the issue that it shows insufficient miles for a business class ticket, because the system does not apply the 20% discount during the selection phase. No idea how you managed that, in my case it simply does not work. And EK is a complete disaster: agents have been claiming on separate occasions that it has been escalated, and that someone would get back to me. No one did in the past 24 hrs, and the flights are in less than 48 hrs. The only thing that keeps happening is the system auto-cancels, they reinstate and it is again auto-cancelled due to non-ticketing, because the escalation dept. is doing nothing about it. EK should get sued for this, since it is such an obvious breach of their Skywards+ terms, by them not extending the contractual benefits due to the way the system is set up. What a crappy airline!
Thanks!
Dec 1, 2021, 2:35 am
#67
Join Date: Nov 2004
Location: Dubai
Programs: BA Silver, FB Plat, EK Gold, BonvoyAmb
Posts: 2,021
Anyone who was previously paid for Skywards+ and then received the new offer that was discounted, could check if offer still shows for you. I was going to sign up today but I have no prices showing at all. Wife’s account shows regular pricing, while mine is all the info just not the boxes for the three levels.
Dec 18, 2021, 2:50 am
#68
Original Poster
Join Date: May 2010
Location: BOM
Programs: EK Plat, HHonors Gold
Posts: 2,883
Anyone who was previously paid for Skywards+ and then received the new offer that was discounted, could check if offer still shows for you. I was going to sign up today but I have no prices showing at all. Wife’s account shows regular pricing, while mine is all the info just not the boxes for the three levels.
Dec 28, 2021, 5:16 am
#69
Join Date: Nov 2004
Location: Dubai
Programs: BA Silver, FB Plat, EK Gold, BonvoyAmb
Posts: 2,021
I am able to see it. It wasn't showing up for me earlier as well; apparently some glitch that probably got resolved a couple of days back. When I checked day before yesterday, the discounted offers showed up again and I just decided to go with the Classic subscription package for $199. Have a ton of miles expiring end of the month so I figured that the 20% discount on Classic Rewards would be useful.
Jan 4, 2022, 1:47 pm
#70
Join Date: Jul 2002
Location: ORY/PCT
Programs: AA 1MM, AF Plat, VS Gold, Hyatt Glob, Sixt Diamond, Avis Presidents Club
Posts: 1,150
Has anybody found a fix to this? Using the above "trick" I am still not able to continue with the booking process as it says I have insufficient miles (even though I have the right amount in the acct). Has been escalated already but wondering if anybody has had any luck.
Thanks!
Thanks!
Jan 5, 2022, 5:30 am
#71
Original Poster
Join Date: May 2010
Location: BOM
Programs: EK Plat, HHonors Gold
Posts: 2,883
I did not have the miles but was able to book 3 Classic reward return tickets in J. The way to do this is to go to your Skyward account and then under the Skywards+ plan click the 20% discount on Reward flights - this will bring you to the Classic rewards booking page with the discount coupon applied. Then search for a Y reward. This will also show the J rewards next to the Y rewards and a "Yellow" dot on top indicating that the reward is applicable for a 20% discount. You will be able to select the J rewards and continue with the booking process.
Jan 5, 2022, 6:32 am
#72
Join Date: Apr 2014
Posts: 202
I have been pooling all our miles into the Family acct for some time now and I am about to redeem about 500k for some tickets for us from that account.
For that redemption, i am thinking of subscribing to Skywards+ for the 20% discount though I am wondering it it applies as strictly speaking a) the miles don't come from my account (rather from.the Family's, for which I am Head) but b) I guess that in theory the membership will be to my name, so a theoretical "mismatch".
Has anybody encountered this?
Thanks!
For that redemption, i am thinking of subscribing to Skywards+ for the 20% discount though I am wondering it it applies as strictly speaking a) the miles don't come from my account (rather from.the Family's, for which I am Head) but b) I guess that in theory the membership will be to my name, so a theoretical "mismatch".
Has anybody encountered this?
Thanks!
So defo not working in practice with family account? Classic Reward Redemption that is.
Jan 7, 2022, 7:24 am
#73
Join Date: Dec 2012
Posts: 118
I believe Emirates has breach their Terms with some of their offers under Skywards+
It says that 1 of their offers is preferential cash plus miles.
However, just before the Black Friday sale, the pricing for a non-Skywards+ customer was in fact better.
A Skywards+ customer effectively had to pay 50% more, which totally defeats the purpose of paying for this service, if the deals are better for everyone else who didn't pay.
It says that 1 of their offers is preferential cash plus miles.
However, just before the Black Friday sale, the pricing for a non-Skywards+ customer was in fact better.
A Skywards+ customer effectively had to pay 50% more, which totally defeats the purpose of paying for this service, if the deals are better for everyone else who didn't pay.
Jan 8, 2022, 11:07 am
#74
Join Date: Jan 2005
Location: San Francisco
Programs: All-Around Kettle
Posts: 3,291
I wish I had read this thread sooner. I booked 4 J awards SFO-DXB and DXB-SFO (booked as one-ways), for a total of 910K miles. The booking class is Business Flex Plus. The Emirates website seems to show J award availability still there.
Am I correct that I can refund my existing bookings for for no fee, and then book as 4 round-trips (in a single PNR) at the 20% discount, provided I pay the $399 fee for Skywards+? If so, is it better to refund the tickets by telephone vs. by website?
How long does it generally take to get the miles back in my account so that I can rebook?
Finally, does the 20% coupon become available immediately after paying the $399?
Sorry -- I am new to EK (transferred points in from Amex). The last thing I want is to make this move and lose my awards altogether! Thanks very much for the assistance.
Am I correct that I can refund my existing bookings for for no fee, and then book as 4 round-trips (in a single PNR) at the 20% discount, provided I pay the $399 fee for Skywards+? If so, is it better to refund the tickets by telephone vs. by website?
How long does it generally take to get the miles back in my account so that I can rebook?
Finally, does the 20% coupon become available immediately after paying the $399?
Sorry -- I am new to EK (transferred points in from Amex). The last thing I want is to make this move and lose my awards altogether! Thanks very much for the assistance.
Jan 8, 2022, 5:38 pm
#75
Join Date: Jan 2010
Posts: 9,307