Dissapointing DXB lounge experience
Mar 25, 2017 | 7:11 am
#16
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 19,813
How ridiculous. You're really saying that an employer is going to fly around a "low value" employee such that they can achieve gold card status (50 flights or 50K Tier miles) and that this person is going to be so lowly paid doing this job as not to be able to afford $50 ???? (or as a partner of a platinum who by very definition is going to be flying in paid for J and above (as impossible to get Plat flying in Y) can also not afford $50)
Must be the dumbest argument I've heard in a long time
Must be the dumbest argument I've heard in a long time
(is the) the dumbest argument I've heard in a long time
Indeed...
Mar 25, 2017 | 7:42 am
#18
Join Date: Oct 2015
Location: Cape Town
Programs: BA Exec Gold , Qatar Priviledge Club Plat
Posts: 1,581
. But seriously i think that was before the whole new pay to enter rule for the lounges.
Mar 25, 2017 | 8:38 am
#19
Join Date: Feb 2016
Programs: MM, EK, HH, etc.
Posts: 388
https://www.emirates.com/hu/english/...-lounge-access
Mar 25, 2017 | 9:06 am
#20
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,819
Just checked the EK website, it is actually still there for Platinum:
https://www.emirates.com/hu/english/...-lounge-access
https://www.emirates.com/hu/english/...-lounge-access
Edit : Although on re-reading, I guess he may have been referring to a perceived change of rules too.
Mar 25, 2017 | 9:16 am
#21
Join Date: Jun 2013
Location: Dubai
Programs: Emirates Platinum
Posts: 372
Rules are rules and need to be abided to. It should not have been a surprise.
What riles me, though, is when rules are bent for some and not for others. My boss' glamorous-looking wife had no such problems. I happened to be on the same flight as them to BKK and my boss asked to guest one of two kids in. I arrived late and raced to lounge, worried they were sitting around waiting for me. Got to J lounge, called, to find the glamorous wife had charmed her way in....
What riles me, though, is when rules are bent for some and not for others. My boss' glamorous-looking wife had no such problems. I happened to be on the same flight as them to BKK and my boss asked to guest one of two kids in. I arrived late and raced to lounge, worried they were sitting around waiting for me. Got to J lounge, called, to find the glamorous wife had charmed her way in....
Mar 25, 2017 | 9:29 am
#22
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,791
I think there is no complaint to be made, however I do also think there was a minor CS failing in not having the leeway here given a few months ago the child would've been allowed in free. I think an unofficial 1-year grace (i.e. under 2 is free but unofficially if asked they allow under 3) would be an appropriate policy.
Mar 25, 2017 | 9:31 am
#23
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,819
ghostwrita - I do know exactly you mean. And I very much agree as a general point.
But ...... I also feel that sometimes in life (and with the aim of reducing our personal stress factor ....! ) we just have to adopt a sort of 'That's the way of the world' philosophy.
Premiership footballers - whose average annual earnings are stratospheric when measured by all normal standards - are never asked to pay to get into nightclubs ..... the sort which will rigorously enforce charges for those existing on rather more humble pay cheques !
Maybe EK like the idea of their lounges having as many 'glamorous' (a description always in the eye of the beholder of course !) users as possible.
But ...... I also feel that sometimes in life (and with the aim of reducing our personal stress factor ....! ) we just have to adopt a sort of 'That's the way of the world' philosophy.
Premiership footballers - whose average annual earnings are stratospheric when measured by all normal standards - are never asked to pay to get into nightclubs ..... the sort which will rigorously enforce charges for those existing on rather more humble pay cheques !
Maybe EK like the idea of their lounges having as many 'glamorous' (a description always in the eye of the beholder of course !) users as possible.
Mar 25, 2017 | 9:33 am
#24
Join Date: Nov 2009
Location: 6km East of EPAYE
Programs: UA Silver, AA Platinum, AS & DL GM Marriott TE, Hilton Gold
Posts: 9,575
I get what Brussels traveller is saying, and understand the frustration. When I was a kid I traveled a lot with my family and lounge agents always accommodated families of qualified adult travelers.
What I have found, in my very limited EK experience, is the lounge staff is incredibly serious about rules so in the end I am not surprised how this transpired.
What I have found, in my very limited EK experience, is the lounge staff is incredibly serious about rules so in the end I am not surprised how this transpired.
Mar 25, 2017 | 9:38 am
#25
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,819
@skywardhunter - I'll try the 'one year unofficial grace' theory next time I'm about to book flights a week or so after EK have just introduced a fares hike
Good tip !
Good tip !
Mar 25, 2017 | 9:42 am
#26
Join Date: Oct 2005
Location: Ireland
Programs: BA: GOLD, MARRIOTT: TITANIUM, IHG: PLAT, HILTON: GOLD
Posts: 518
We all know the rules, but to follow them is ridiculous?
I think there is no complaint to be made, however I do also think there was a minor CS failing in not having the leeway here given a few months ago the child would've been allowed in free. I think an unofficial 1-year grace (i.e. under 2 is free but unofficially if asked they allow under 3) would be an appropriate policy.
I think there is no complaint to be made, however I do also think there was a minor CS failing in not having the leeway here given a few months ago the child would've been allowed in free. I think an unofficial 1-year grace (i.e. under 2 is free but unofficially if asked they allow under 3) would be an appropriate policy.
Mar 25, 2017 | 9:53 am
#27
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,791
It's not bending the rules when it's a policy, even if unannounced. The point being that a 2.5yr old can still be quite a handful and not all children develop equally and when the parent is clearly struggling Vs when a 2yr old is happily enjoying the airport i think the dragon can be given that leeway.
Mar 25, 2017 | 10:23 am
#28
Join Date: Jan 2005
Location: Europe
Programs: UA:1K MM, AF:FB-Platinum; QR: PC Platinum, FI: Saga Gold
Posts: 3,181
Air France has been - by far - the most flexible in my experience when travelling as a family.
Last edited by Braniff; Mar 25, 2017 at 1:46 pm
Mar 25, 2017 | 11:33 am
#29
Join Date: Oct 2014
Location: Europe
Programs: EK plat, ex-FB gold, Accor plat
Posts: 1,074
Just checked the EK website, it is actually still there for Platinum:
https://www.emirates.com/hu/english/...-lounge-access
https://www.emirates.com/hu/english/...-lounge-access
I didn't know that.
Moreover, it says 'minors', therefore, they don't have to be my children (too late !). They can be my grand children. Quite good for us ! ^
Mar 25, 2017 | 11:47 am
#30
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,819
Or perhaps just grab a couple of random kids from the general concourse ioto ..... and guest them into the lounge.
I'm sure the parents won't mind. They might even be delighted for you to take them off their hands for an hour or so
I'm sure the parents won't mind. They might even be delighted for you to take them off their hands for an hour or so