FlyerTalk Forums - View Single Post - Dissapointing DXB lounge experience
View Single Post
Old Mar 25, 2017 | 9:29 am
  #22  
skywardhunter
10 Countries Visited20 Countries Visited30 Countries Visited5 Years on Site
 
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,791
Originally Posted by Brussels traveller
Now, we all know the rules about allowing only one guest but to insist that she could not enter the lounge unless she paid $50 for our half-asleep 3-year old girl seems to verge on the ridiculous (or desperate).
We all know the rules, but to follow them is ridiculous?

I think there is no complaint to be made, however I do also think there was a minor CS failing in not having the leeway here given a few months ago the child would've been allowed in free. I think an unofficial 1-year grace (i.e. under 2 is free but unofficially if asked they allow under 3) would be an appropriate policy.
skywardhunter is offline