Rules are rules and need to be abided to. It should not have been a surprise.

What riles me, though, is when rules are bent for some and not for others. My boss' glamorous-looking wife had no such problems. I happened to be on the same flight as them to BKK and my boss asked to guest one of two kids in. I arrived late and raced to lounge, worried they were sitting around waiting for me. Got to J lounge, called, to find the glamorous wife had charmed her way in....