Redgie

Was supposed to be flying MAN-PER on 2 x A380s tomorrow but upon checking in have found out about them downgrading the DXB-PER leg from an A380 to a 777. I'd intentionally booked a specific route (and even used Emirates over a competitor) in order to get a 100% A380 trip so am very disappointed. Should Emirates have notified me of an equipment change?

I'm a lowly Y class customer so I'm assuming there's no point complaining?

P.S. In the route change thread, the downgrade wasn't supposed to occur for a few more days but seems to have been done a while back, is it normal for these things to get brought forwards?

skywardhunter

No airline guarantees that a specific type of airplane will be operating the route. Equipment swaps happen and there's nothing one can do about it unfortunately. You'll find EK probably did inform you but the mail may be stuck in your spam folder or similar.

Redgie

Yeah I get that, can't really blame them for wanting to minimise their losses. Definitely no contact from Emirates though, I'm on my emails like a hawk and have had plenty of marketing junk from them!

dxbmutheer

Hi,

am new and would appreciate your support.

I have noticed that if you were to do advanced flight searches (from LHR) to any east bound destination with a DXB stopover in excess of 14 days then the pricing significantly increases and flex fares become unavailable.

Is there a way around this? Does Dubai actually count as a STOPOVER if the ticket is purchased as advanced i.e multi destination.

Regards,

DXBM

skywardhunter

Any stop >24hrs is a stopover other than the turnaround point which is the destination. With EK tickets generally have the format of

AAA - DXB - CCC where CCC is always the destination, probably valid for 90% of EK tickets. With an open-jaw you have AAA-DXB-CCC-DXB-BBB which still has CCC as destination, a stop >24h in DXB on either way is still a stopover.

On some routes you might get AAA-DXB-CCC-DDD-DXB-AAA(/BBB) and in this case the destination might be either CCC or DDD (a simple routing liket his might be FRA-DXB-HKG-BKK-DXB-MUC for instance. I think in this case HKG would be the final destination, with BKK and DXB being stopovers (if staying >24h!).

This can get more complex by adding side trips, you might have AAA-DXB[-CCC-DXB]-DDD-DXB-MUC where CCC is a side-trip, which has a different section and condition in the fare rules.

Either way, the trick is to look at the fare rules and you'll likely find the Flex fares specify STOPOVERS: 1 FREE PERMITTED IN DXB WITH MAX STAY OF 14 DAYS, ADDITIONAL STOPOVERS PERMITTED AT A FEE OF X or some variation thereof.

dxbmutheer

Thanks for the quick response. My delimma is in the fact that the 14 day max stopover was not there pre Jan2017 which was i booked my last advanced ticket with a Prolonged dubai stopover. I am based in Dubai but travel to London quite frequently and tend to book my flights out of LHR mainly in F.
If you will check yourself the pricing matrix changes when the dates exceed 14 days between cities in advanced search (web address shows selectprice aspx when within 14 days and selectpricestopover when beyond 14 days). Quite frustrating when you are doing an advanced search with multi-city.

Regards,

DXBM

skywardhunter

Well this behaviour of exploiting extended stopovers to circumvent higher ex-DXB pricing is what they're evidently trying to curb. Looking at published F fares for LHR-BKK round-trip the cheapest fare which is an A-class fare with a base fare of $3601 (fare basis ALQSSGB1) shows:

Whereas the next higher fare (AEE1SGB1) which is still an A fare ($5119 base fare) also has this restriction:

Only when looking at fares that book into the F bucket (FEE1FGB1) the stopover restriction is removed:

This one is about 7600$ and then there's another (FRTGB7) which is 18,600$ which is ridiculous. Unfortunately it doesn't seem there are any Flex fares that permit stopovers >14 days published, incl out of BHX or AMS, or even LHR-CPT instead of LHR-BKK.

Redgie

Anyone managed to get the Emirates boarding pass Google Now thing to work? Clicking the link in the boarding pass email it seems to imply Google Now will just "pick up" my pass and show it to me when necessary, but a few hours out from my flight it's still now showing up as a card in Google Now?

mapboyPHL

Quick question: I have an upcoming J flight from GIG to EZE. I see on the website that there is no complimentary CD when flying this particular segment/route. However, it says that a car can be reserved at USD1/ km and pay with cash/card. My hotels are about 25-30 km from the two airports, so seems like a decent deal.

When trying to book a car service in the manage booking section of EK's site, only rental cars come up. How does one reserve the CD? Call EK directly? Thanks!

EKcellent

See next post!

EKcellent

PER service was silently changed to bookings. No notification.
Occurred around early January, originally with effect MAR27, but started around 9th Feb.
a380 service had been heavily marketed in PER!

Madone59

Does EK allow open jaw awards?

Example: EWR-ATH//MXP-JFK. I know N. America EU is 90k RT in Biz - if this OJ can be done, would it require more miles??

m3red

You'd probably have to book it as 2 one way trips. Best to call in.

Madone59

Thank you. I'm going to give them a call now.

Madone59

FYI It did work. MXP/ATH OJ was 90k miles RT. ^^