Flex tix upgrades Baggage Allowances
Jun 23, 2014, 1:20 am
#1
Original Poster
Join Date: Mar 2010
Location: Dubai, UAE
Programs: Skywards Plat, Etihad Gold, Aerosvit Gold, Virgin Silver, AA lifetime Gold, Sirius Gold
Posts: 1,229
Flex tix upgrades Baggage Allowances
Interestingly I have noticed in the last week or so that when I upgrade with miles from a Flex Y to J (and also for saver Y to F the other day - see different thread) that my basic baggage allowance does not increase from 30kg in either MMB or the new eTicket that accurately reflects new class of travel and seat selected. Has it always been like this? I suspect not and wonder if it is another Skywards Programme enhancement that means one does not get the extra baggage allowance any more? I checked the Skywards Ts and Cs and found that it is silent on this ...
Jun 23, 2014, 2:03 am
#3
Original Poster
Join Date: Mar 2010
Location: Dubai, UAE
Programs: Skywards Plat, Etihad Gold, Aerosvit Gold, Virgin Silver, AA lifetime Gold, Sirius Gold
Posts: 1,229
Thanks. Clearly I was not paying attention all these years - probably because I only check baggage in very rarely and even then it is minimal.
Jun 23, 2014, 7:44 am
#4
Join Date: Nov 2011
Location: LPB
Programs: Skywards Gold, Miles & More, SPG, Marriott
Posts: 410
I'm pretty sure if you upgraded a whole leg it used to correctly show your new baggage allowance.
However, I made an upgrade recently and it's not showing in MMB. I made the upgrade on the phone, and the operator told me I would definitely get the upgraded allowance.
However, I made an upgrade recently and it's not showing in MMB. I made the upgrade on the phone, and the operator told me I would definitely get the upgraded allowance.
Jun 23, 2014, 9:21 am
#5
Moderator: Emirates Skywards and Qatar Airways Privilege Club
Join Date: Mar 2010
Location: 12R/30L
Programs: EK Gold|EY Gold|Bonvoy Ambassador| IHG Plat|HHonors Diamond
Posts: 2,818
Its hit and miss with the baggage allowance, more often than not it would remain as per the original class of travel but as mentioned above the new allowance is always honoured at check-in
Jun 23, 2014, 11:52 pm
#6
Join Date: Sep 2013
Location: Melbourne
Programs: EK, QF, VA
Posts: 73
I emailed the EK Head Office about this a few weeks ago, and they said that they didn't realise that the new allowance was not appearing on the tickets. I only did this because the last two times I've tried to check in with 40kg after upgrading to J using miles I've had to argue with the check-in guys that I really did have 40kg, even though the ticket only said 30kg. In both cases, their supervisors OKed it a minute later, but it's irritating to have to go through the whole rigamarole when they could simply adjust the printed allowance on the upgraded ticket in the first place.
Jun 24, 2014, 1:36 am
#8
Join Date: May 2010
Location: BOM
Programs: EK Plat, HHonors Gold
Posts: 2,883
I checked all my past tickets and yes, its true that the baggage allowance doesn't seem to increase even after upgrading the entire journey. Never noticed it in the past as was always way below the allowance....
Jun 24, 2014, 8:52 pm
#9
Join Date: Sep 2013
Location: Melbourne
Programs: EK, QF, VA
Posts: 73
If I'm on a business trip I only rarely need the extra allowance, and that's always on the trip home if I'm weighed down with samples or literature, so I hadn't taken much notice until recently. However if I'm on holiday with Mrs Evil, she always finds a way to use every bit of the extra allowance for both of us....a variation on Parkinson's Law - spending expands to fill the baggage available.