Your Skywards Questions Answered
#136
Moderator, Trip Reports
Original Poster
Join Date: Jul 2009
Location: Denver, CO
Programs: UA GS-2MM, Marriott Ambassador
Posts: 3,715
Um. Yes, you can. Recent change in Skywards -came into effect 01 July. Refer Skywards website.
https://www.skywards.com/TransferOfMiles.aspx
https://www.skywards.com/TransferOfMiles.aspx
#137
Join Date: Mar 2010
Location: Dubai, UAE
Programs: Skywards Plat, Etihad Gold, Aerosvit Gold, Virgin Silver, AA lifetime Gold, Sirius Gold
Posts: 1,229
You can from 1st July if you pay 2.5 cents per mile I think. Also if OP is going to travel regularly on EK he should get their miles credited to personal accounts for them and then buy enough extra miles into the accounts and use their miles to upgrade himself.
#138
Join Date: Aug 2008
Programs: EK Gold, EY Gold, BA Gold OW Emerald, A3 *G, SV Skyteam Elite
Posts: 972
Ah yes, I remember that you had to pay to do so.
Apologies and thanks for the community to correct it!
Apologies and thanks for the community to correct it!
#139
Join Date: Jul 2011
Posts: 2
Emirates Customer Service is appalling
My family and I have travelled long haul with Emirates the last time being Dec 2010. Went on to book a flight to Beijing only to find my miles balance was 0 - spoke to customer service was on hold for 40 minutes with no help - apparently unclaimed miles expires within 6 months !! This now being 7 months I asked them if they would consider reinstatement as there had been a misunderstanding - have also sent 2 emails to customer service both replies came back stating the same - expiry 6 months. I need to book the flight for Beijing for next month - I find the whole experience very frustrating - I have noticed while searching on this forum that they have re-instated miles back to people previously - any help on this subject would be much appreciated.
#140
Join Date: Mar 2010
Location: Dubai, UAE
Programs: Skywards Plat, Etihad Gold, Aerosvit Gold, Virgin Silver, AA lifetime Gold, Sirius Gold
Posts: 1,229
My family and I have travelled long haul with Emirates the last time being Dec 2010. Went on to book a flight to Beijing only to find my miles balance was 0 - spoke to customer service was on hold for 40 minutes with no help - apparently unclaimed miles expires within 6 months !! This now being 7 months I asked them if they would consider reinstatement as there had been a misunderstanding - have also sent 2 emails to customer service both replies came back stating the same - expiry 6 months. I need to book the flight for Beijing for next month - I find the whole experience very frustrating - I have noticed while searching on this forum that they have re-instated miles back to people previously - any help on this subject would be much appreciated.
#141
Join Date: Oct 2009
Location: OSL
Programs: BA Gold | SK Gold | A3 Gold
Posts: 4,553
My family and I have travelled long haul with Emirates the last time being Dec 2010. Went on to book a flight to Beijing only to find my miles balance was 0 - spoke to customer service was on hold for 40 minutes with no help - apparently unclaimed miles expires within 6 months !! This now being 7 months I asked them if they would consider reinstatement as there had been a misunderstanding - have also sent 2 emails to customer service both replies came back stating the same - expiry 6 months. I need to book the flight for Beijing for next month - I find the whole experience very frustrating - I have noticed while searching on this forum that they have re-instated miles back to people previously - any help on this subject would be much appreciated.
As far as a new booking goes - previous miles aren't going to help. Look on the bright side - you could use this as an opportunity to switch carriers. Flying to Beijing will earn you 3,500 miles on a saver fare, hardly worth the effort if you travel infrequently anyway.
#142
Join Date: Jul 2011
Posts: 2
Thanks for the replies, still emailing back and forth to customer service - unfortunately I had not checked my balance until recently when I discovered the miles had not been awarded - had not tried previously within the 6 months - was unaware - will keep you posted if I they reconsider.
#143
Join Date: Oct 2006
Location: Delhi
Programs: Emirates gold *alliance silver jet airways platinum tridentprivilege gold.
Posts: 1,817
I am pleased that we are making progress with our ongoing discussions with EK and Skywards. They certainly know who we are, they know of the importance of FT and social media on a bigger scale. And they genuinely do seem interested in listening to their most loyal customers, which many of you are.
Post your questions below, which are Skywards related, and we will attempt to gain clarity and answers for
Moderator-EK Forum
Post your questions below, which are Skywards related, and we will attempt to gain clarity and answers for
Moderator-EK Forum
#144
Join Date: Jul 2010
Location: Toronto
Programs: Skywards-Gold, SPG-Platinum
Posts: 162
Can you transfer tier miles or are they just miles?
#145
Moderator, Trip Reports
Original Poster
Join Date: Jul 2009
Location: Denver, CO
Programs: UA GS-2MM, Marriott Ambassador
Posts: 3,715
#146
Join Date: Jan 2011
Location: BOS
Programs: KL Plat, LH Sen, OW Sapphire, EK Gold, Hilton Dia, Hyatt Plat, Marriott Gold, SPG Gold, FPC Prem
Posts: 13
Hi all,
I've got a question regarding upgrades of specific flight segments as part of a larger itinerary:
I recently flew AMS-DXB-AKL (with the stop over in MEL) as well as some AMS-DXB routes, so I have raked up enough miles for a one-way upgrade to F.
I'm looking to book AMS-DXB-MEL in business (C or saver fares) and was wondering whether it's possible to only upgrade the DXB-MEL part of that trip to First with Skywards miles, or whether if I want to upgrade, I have to upgrade the entire trip AMS-DXB-MEL?
Cheers,
Kris
I've got a question regarding upgrades of specific flight segments as part of a larger itinerary:
I recently flew AMS-DXB-AKL (with the stop over in MEL) as well as some AMS-DXB routes, so I have raked up enough miles for a one-way upgrade to F.
I'm looking to book AMS-DXB-MEL in business (C or saver fares) and was wondering whether it's possible to only upgrade the DXB-MEL part of that trip to First with Skywards miles, or whether if I want to upgrade, I have to upgrade the entire trip AMS-DXB-MEL?
Cheers,
Kris
#147
Join Date: Oct 2009
Location: OSL
Programs: BA Gold | SK Gold | A3 Gold
Posts: 4,553
Hi all,
I've got a question regarding upgrades of specific flight segments as part of a larger itinerary:
I recently flew AMS-DXB-AKL (with the stop over in MEL) as well as some AMS-DXB routes, so I have raked up enough miles for a one-way upgrade to F.
I'm looking to book AMS-DXB-MEL in business (C or saver fares) and was wondering whether it's possible to only upgrade the DXB-MEL part of that trip to First with Skywards miles, or whether if I want to upgrade, I have to upgrade the entire trip AMS-DXB-MEL?
Cheers,
Kris
I've got a question regarding upgrades of specific flight segments as part of a larger itinerary:
I recently flew AMS-DXB-AKL (with the stop over in MEL) as well as some AMS-DXB routes, so I have raked up enough miles for a one-way upgrade to F.
I'm looking to book AMS-DXB-MEL in business (C or saver fares) and was wondering whether it's possible to only upgrade the DXB-MEL part of that trip to First with Skywards miles, or whether if I want to upgrade, I have to upgrade the entire trip AMS-DXB-MEL?
Cheers,
Kris
#148
Join Date: Aug 2011
Programs: Star Alliance , BA
Posts: 49
Isn't that expensive?
Can you transfer Skywards miles to BA miles?
#149
Join Date: Mar 2010
Location: Dubai, UAE
Programs: Skywards Plat, Etihad Gold, Aerosvit Gold, Virgin Silver, AA lifetime Gold, Sirius Gold
Posts: 1,229
Some would say so yes but given that prior to this no transfers were possible with EK and miles cost 4c each to buy outright it may work for those who might otherwise see miles go to waste.
There is no way that I know of to transfer miles from Skywards to BA.
There is no way that I know of to transfer miles from Skywards to BA.