Dec 9, 2013, 6:21 am
Last edit by: sabbasolo
Feel free to pitch in with edits for content, additional posts and threads to be linked in the wiki, or general clean up - but please be as accurate and clear as possible!
WELCOME TO THE FLYERTALK EL AL MATMID THREAD! THIS IS A COMMUNITY-MAINTAINED WIKI FOR FREQUENTLY ASKED QUESTIONS AND GENERAL INFORMATION ABOUT EL AL, MATMID, ELAL.COM, AND THE LY FT THREAD. PLEASE READ FIRST BEFORE POSTING!
This thread is FLAME-FREE! Please recognize newbies who are posting here as well, and respond accordingly!!
Help me understand FlyerTalk and EL AL Matmid Forum lingo!
Flying with EL AL?
Frequent flyer with EL AL?
Need to contact EL AL?
Want general information about EL AL?
EL AL Online:
Important Threads From the Matmid forum!
Another FT thread: Traveling in Israel, for help navigating transportation in Israel
And from EL AL's website: Fly a Lot? EL AL Offers You a Ticket Pack
Upgrade to Premium Classes On-Board Your Flight!
Have a question? Do a SEARCH! Before posting a new thread, search first! There are 2 ways of searching FlyerTalk!
WELCOME TO THE FLYERTALK EL AL MATMID THREAD! THIS IS A COMMUNITY-MAINTAINED WIKI FOR FREQUENTLY ASKED QUESTIONS AND GENERAL INFORMATION ABOUT EL AL, MATMID, ELAL.COM, AND THE LY FT THREAD. PLEASE READ FIRST BEFORE POSTING!
This thread is FLAME-FREE! Please recognize newbies who are posting here as well, and respond accordingly!!
Help me understand FlyerTalk and EL AL Matmid Forum lingo!
Flying with EL AL?
- OLCI with Express Check-in
- Choosing the Right Seat
- Preferred Seats on EL AL (F seat with C service; C seat with Y service; Y seats with extra legroom)
- Luggage Allowances, Excess Luggage Fees, and Infant Seat/Stroller Guidelines
- On-board IFE and connectivity
- Flying With Infants
Frequent flyer with EL AL?
Need to contact EL AL?
Want general information about EL AL?
- Welcome to EL AL!
- Ben Gurion International Airport, EL AL's main hub
- Fare Classes
- Where can I find information on EL AL's Fleet?
EL AL Online:
Important Threads From the Matmid forum!
- Flying EL AL, and want to guested into the King David Lounge? See TLV King David Lounge Get-togethers, started by yosithezet.
- Want to know where there are King David Lounges or partner lounges around the world? See ELAL KD Lounges/Lounge Access across the world, started by sn1ke.
- Want to know how to earn more Matmid points using your credit card? See Earning LY Matmid points with Israeli CCs, started by yosithezet.
- Do LY have plans to add Premium Economy and overhaul the cabin? See LY Premium Eco and cabin overhaul?
- Comparing Business Class on Lufthansa (LH) and EL AL: El Al or Lufthansa to TLV?
- Want to know how to redeem Matmid points for an upgrade? How does one redeem for upgrade on LY?
- Want more information on the AA/LY relationship? See American Airlines and LY / EL AL Israel Airlines Codeshares (consolidated) from the American AAdvantage forum
- Travelling on a codeshare flight but LY metal and want to use your Matmid benefits? See Travelling with LY on an LX ticket - can I use my PL benefits?
- What are the best seats on LY's 744? Seating advice: LY 744: row 34 or 21?
- Beware! Flexible fare on EL AL may not be as flexible as you think! Total Economy vs Semi Flexible - what's the difference in flexibility?
Another FT thread: Traveling in Israel, for help navigating transportation in Israel
And from EL AL's website: Fly a Lot? EL AL Offers You a Ticket Pack
Upgrade to Premium Classes On-Board Your Flight!
Have a question? Do a SEARCH! Before posting a new thread, search first! There are 2 ways of searching FlyerTalk!
- Inside the specific forum, click on "Search this Forum" for results from within the El Al Matmid forum. To search all of FlyerTalk, click on "Search" located above the forum.
- By using Google. Duh! To search FT using Google, first type "site:www.flyertalk.com," and then a space, and then type what you want to search. (Leave out the quotation marks and comma!)
The EL AL FAQ (Newbie Questions Welcome - Flame Free)
Oct 3, 2011, 1:39 pm
#47
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
In-Flight Power
Does anyone know the in-flight power situation on LY? To the best of my knowledge, every F and C seat (772/744) has 1 power port, that accepts North American plugs and 110 volts, and that for every 3 seats, there are 2 ports in Y on those planes. The exception that I have no knowledge of is "ELH."
Is anyone knows more info, please let me know! (If that's not true, if there are other exceptions... What's with the 767s...)
Thanks!
Is anyone knows more info, please let me know! (If that's not true, if there are other exceptions... What's with the 767s...)
Thanks!
Oct 4, 2011, 5:28 am
#48
Join Date: Jan 2010
Location: 1K or FCL
Programs: *A GOLD, EL AL PLATINUM, ONEWORLD*SAPPHIRE, ACCOR CLUB PLATINUM, Human Race Platinum for life
Posts: 582
Does anyone know the in-flight power situation on LY? To the best of my knowledge, every F and C seat (772/744) has 1 power port, that accepts North American plugs and 110 volts, and that for every 3 seats, there are 2 ports in Y on those planes. The exception that I have no knowledge of is "ELH."
Is anyone knows more info, please let me know! (If that's not true, if there are other exceptions... What's with the 767s...)
Thanks!
Is anyone knows more info, please let me know! (If that's not true, if there are other exceptions... What's with the 767s...)
Thanks!
Oct 4, 2011, 8:21 am
#49
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
Oct 5, 2011, 10:01 am
#50
Join Date: Jan 2010
Location: 1K or FCL
Programs: *A GOLD, EL AL PLATINUM, ONEWORLD*SAPPHIRE, ACCOR CLUB PLATINUM, Human Race Platinum for life
Posts: 582
60 Hz indicates the frequency at which it is transmitted. This means that the polarity is switched from + to - back and forth 60 times per second.
Most transformers today are designed to handle a power input ranging from 100 V to 240 V with a frequency of 50-60 Hz.
For more information, consult Utility frequency and Alternating current
Oct 5, 2011, 10:30 am
#51
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
I meant, it is by most carriers (ie: most airlines) 110-115 V AC 60 Hz.
60 Hz indicates the frequency at which it is transmitted. This means that the polarity is switched from + to - back and forth 60 times per second.
Most transformers today are designed to handle a power input ranging from 100 V to 240 V with a frequency of 50-60 Hz.
For more information, consult Utility frequency and Alternating current
60 Hz indicates the frequency at which it is transmitted. This means that the polarity is switched from + to - back and forth 60 times per second.
Most transformers today are designed to handle a power input ranging from 100 V to 240 V with a frequency of 50-60 Hz.
For more information, consult Utility frequency and Alternating current
- Is LY 110 V, 220 V, or does it automatically switch?
- How many watts?
- What interface? (North American plus, emPower, DC, cigarette lighter outlet...)
- Which seats have it? (All F seats, 2 of every 3 or 1 of every 2 in Y on 777...)
Oct 5, 2011, 10:46 am
#52
Join Date: Jan 2010
Location: 1K or FCL
Programs: *A GOLD, EL AL PLATINUM, ONEWORLD*SAPPHIRE, ACCOR CLUB PLATINUM, Human Race Platinum for life
Posts: 582
I was aware of most of the information. The information I'm looking for is:
- Is LY 110 V, 220 V, or does it automatically switch?
- How many watts?
- What interface? (North American plus, emPower, DC, cigarette lighter outlet...)
- Which seats have it? (All F seats, 2 of every 3 or 1 of every 2 in Y on 777...)
- 110 V, the transformer does the switch automatically for you
- might be limited to 75-100 W per seat
- should accept US plugs for sure, and most likely the europlug as well
- according to seatguru, all seats feature a powerport.
Last edited by HONcircle; Oct 5, 2011 at 12:21 pm
Oct 5, 2011, 5:17 pm
#53
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
- 110 V, the transformer does the switch automatically for you
There's a built-in transformer? I'm aware of what a transformer is, as well as the difference between a transformer and an adapter. I'm asking, say I have an appliance that only take 220 Volts, and does NOT switch automatically on its own, (which I would generally use an transformer with,) do I need a transformer to plug it in on LY, or are there built-in transformers? - might be limited to 75-100 W per seat
Might be limited from 60-100
I wanna what that limit is 
- should accept US plugs for sure, and most likely the europlug as well
There's also the British one... - according to seatguru, all seats feature a powerport.
We all know the reliability of SeatGuru
Oct 6, 2011, 2:49 am
#54
FlyerTalk Evangelist
Join Date: May 2005
Location: TLV/LHR
Programs: BA GGL, IHG Diamond Elite Amb, HH Diamond, Avis PC, Hertz PC, Sixt Platinum
Posts: 12,948
Dec 8, 2011, 1:28 am
#55
Join Date: Nov 2008
Posts: 88
Hi
I have a general question regarding ordering a Bonus ticket
for example i saw this offer on elal site
http://www.elal.co.il/ELAL/Hebrew/Hi...et_prices.html
can i use this offer code on elal website somewhere ?
or my only option is to call them over the phone ?
I could not find any place on the Matmid portal to put an offer code to get the discount.
I have a general question regarding ordering a Bonus ticket
for example i saw this offer on elal site
http://www.elal.co.il/ELAL/Hebrew/Hi...et_prices.html
can i use this offer code on elal website somewhere ?
or my only option is to call them over the phone ?
I could not find any place on the Matmid portal to put an offer code to get the discount.
Dec 14, 2011, 1:42 am
#56
Join Date: Jun 2007
Programs: LY GL
Posts: 425
Hi
I have a general question regarding ordering a Bonus ticket
for example i saw this offer on elal site
http://www.elal.co.il/ELAL/Hebrew/Hi...et_prices.html
can i use this offer code on elal website somewhere ?
or my only option is to call them over the phone ?
I could not find any place on the Matmid portal to put an offer code to get the discount.
I have a general question regarding ordering a Bonus ticket
for example i saw this offer on elal site
http://www.elal.co.il/ELAL/Hebrew/Hi...et_prices.html
can i use this offer code on elal website somewhere ?
or my only option is to call them over the phone ?
I could not find any place on the Matmid portal to put an offer code to get the discount.
you just log into your account, and choose to issue a voucher. all the promotions will appear there.
Feb 11, 2012, 11:45 am
#57
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
Preferred Seat
The are three forms of a "preferred seat":
F seat with C service:
This ONLY happens on routes served with 744/772. If, a few days before the flight, there is no F demand, LY will cancel F for that specific flight, and F seats will be preferred C seats. If there is F service (even if it's only one, non-status passenger, who used to points to purchase an F seat, in the F cabin,) no one, not even a TPL on a C fare, can book F seats with C service.
If there is no F service for your specific flight, the following are the prices:
Please note: You can reserve the service starting with check-in at the airport. TPL/PL can reserve this in advance with one additional companion, free of charge. GLs can reserve this for free with one companion, starting with check-in.
C seat with Y service
If not all C seats are filled, (this happens also on flights where F seats are used as part of the C cabin), you can purchase an "upgrade" that will allow you to sit in the C cabin with Y service. This is separate from the on-board upgrade to C that can be purchased.
Please note: You can reserve the service starting with check-in at the airport. TPL/PL can reserve this in advance with one additional companion, free of charge. GLs can reserve this for free with one companion, starting with check-in.
Preferred Seats in Economy Class
All EL AL e-ticket holders can reserve a preferred seat online, up until 24 hours before the flight. TPLs +2, PLs, and GLs can book the seats in advance. Otherwise, people on the waiting list will get these seats.
This is the list of priority:
The fees are:
*What are short, medium, and long range flights?
Short range = Greece, Egypt, Bucharest, Budapest, Prague, Kiev, Sofia
Medium range = Western Europe, Moscow, St. Petersberg, Warsaw
Long range = USA, Canada, China, Hong Kong, Thailand, South Africa, India
- First Class seat with Business Class service
- Business Class seat with Economy Class service
- Economy Class seat with extra legroom, such as exit row or bulkhead
F seat with C service:
This ONLY happens on routes served with 744/772. If, a few days before the flight, there is no F demand, LY will cancel F for that specific flight, and F seats will be preferred C seats. If there is F service (even if it's only one, non-status passenger, who used to points to purchase an F seat, in the F cabin,) no one, not even a TPL on a C fare, can book F seats with C service.
If there is no F service for your specific flight, the following are the prices:
- Short range flights - $149 or 299 Matmid points
- Medium range flights - $249 or 349 Matmid points
- Long range flights - $499 or 749 Matmid points
Please note: You can reserve the service starting with check-in at the airport. TPL/PL can reserve this in advance with one additional companion, free of charge. GLs can reserve this for free with one companion, starting with check-in.
C seat with Y service
If not all C seats are filled, (this happens also on flights where F seats are used as part of the C cabin), you can purchase an "upgrade" that will allow you to sit in the C cabin with Y service. This is separate from the on-board upgrade to C that can be purchased.
- Short range flights - $99 or 199 Matmid points
- Medium range flights - $149 or 299 Matmid points
- Long range flights - $349 or 699 Matmid points
Please note: You can reserve the service starting with check-in at the airport. TPL/PL can reserve this in advance with one additional companion, free of charge. GLs can reserve this for free with one companion, starting with check-in.
Preferred Seats in Economy Class
All EL AL e-ticket holders can reserve a preferred seat online, up until 24 hours before the flight. TPLs +2, PLs, and GLs can book the seats in advance. Otherwise, people on the waiting list will get these seats.
This is the list of priority:
- PL companions
- GL companions
- SLs and KDL members
- TLs
- All pax
The fees are:
- Short range flights - $39
- Medium range flights - $49
- Long range flights - $99
*What are short, medium, and long range flights?
Short range = Greece, Egypt, Bucharest, Budapest, Prague, Kiev, Sofia
Medium range = Western Europe, Moscow, St. Petersberg, Warsaw
Long range = USA, Canada, China, Hong Kong, Thailand, South Africa, India
Feb 20, 2012, 6:44 pm
#58
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
EL AL Checked Luggage Allowance - All Routes
EL AL has standardized their luggage fees across all LY-operated flights.
All Non-Status Passengers, Including Matmid TLs and KDL Members
Silver (SL) Matmid Members
Gold (GL)/Platinum (PL)/TOP Platinum (TPL)
First Class - 4 pieces, each up to 32 kilo/70.4 pounds
Business/Platinum Class - 3 pieces, each up to 32 kilo/70.4 pounds
Economy/Tourist Class (Including Economy/Tourist Class Plus) - 2 pieces, each up to 32 kilo/70.4 pounds
All Non-Status Passengers, Including Matmid TLs and KDL Members
- First Class - 3 pieces, each up to 32 kilo/70.4 pounds
- Business/Platinum Class - 2 pieces, each up to 32 kilo/70.4 pounds
- Economy/Tourist Class - 1 piece, up to 23 kilo/50.6 pounds (NOTE: Economy Class Plus/Tourist Class Plus has the same luggage limit - NO ADDITIONAL ALLOWANCE)
Silver (SL) Matmid Members
- First Class - 3 pieces, each up to 32 kilo/70.4 pounds
- Business/Platinum Class - 2 pieces, each up to 32 kilo/70.4 pounds
- Economy/Tourist Class (Including Economy/Tourist Class Plus) - 2 pieces, each up to 23 kilo/50.6 pounds
Gold (GL)/Platinum (PL)/TOP Platinum (TPL)
First Class - 4 pieces, each up to 32 kilo/70.4 pounds
Business/Platinum Class - 3 pieces, each up to 32 kilo/70.4 pounds
Economy/Tourist Class (Including Economy/Tourist Class Plus) - 2 pieces, each up to 32 kilo/70.4 pounds
Last edited by joshwex90; Oct 6, 2012 at 9:15 pm
Feb 20, 2012, 6:53 pm
#59
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
EL AL Checked Luggage Fees - All Routes
These are the checked luggage fees on EL AL for all routes as of March 20, 2012
Economy Class
First additional bag - $70; $100 for flights to/from North America, Far East, and Johhanesberg
Additional bags (3-5) - $210 each
Overweight bags (23 kg/50.6 pounds - 32 kg/70.4 pounds) - $70
Business Class
All additional bags (3-5; up to 32 kg/70.4 pounds) - $210
First Class
All additional bags (4-5; up to 32 kg/70.4 pounds) - $210
All Classes
Oversized bags (158 cm - 277 cm) - $100 (size is determined via the total sum of height + length + width)
Save $15 on additional baggage fees by pre-paying at on-line Express Check-In
EL AL Luggage Rules
For more info: Baggage Allowance on EL AL Flights
Economy Class
First additional bag - $70; $100 for flights to/from North America, Far East, and Johhanesberg
Additional bags (3-5) - $210 each
Overweight bags (23 kg/50.6 pounds - 32 kg/70.4 pounds) - $70
Business Class
All additional bags (3-5; up to 32 kg/70.4 pounds) - $210
First Class
All additional bags (4-5; up to 32 kg/70.4 pounds) - $210
All Classes
Oversized bags (158 cm - 277 cm) - $100 (size is determined via the total sum of height + length + width)
Save $15 on additional baggage fees by pre-paying at on-line Express Check-In
EL AL Luggage Rules
For more info: Baggage Allowance on EL AL Flights
Last edited by joshwex90; Oct 6, 2012 at 9:23 pm
Feb 21, 2012, 7:59 am
#60
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
Flying With Infants
Any child up to the age of 24 months is classified as an "infant," and requires an escort.
Book as early as possible for best accommodations. There are a limited amount of cots/bassinets on board. Bassinets are available free of charge (first come, first serve) for infants up to age 9 months.
See Flying With Infants for more info.
Infants are also entitled to free luggage: Baggage Allowance on EL AL Flights
Also, this post by hnussbacher:
Book as early as possible for best accommodations. There are a limited amount of cots/bassinets on board. Bassinets are available free of charge (first come, first serve) for infants up to age 9 months.
See Flying With Infants for more info.
Infants are also entitled to free luggage: Baggage Allowance on EL AL Flights
Also, this post by hnussbacher:
The site:
http://www.elal.co.il/ELAL/English/A...lAlloeance.htm
lists the rules for checked luggage and includes the details for an infant stroller or car seat (see bottom of page) that can be an additional piece of luggage.
There is a loophole here since it does not state that you have to be traveling with an infant and I know people who have actually used this loophole to bring to Israel a newly purchased stroller or car seat as a 3rd piece of luggage.
http://www.elal.co.il/ELAL/English/A...lAlloeance.htm
lists the rules for checked luggage and includes the details for an infant stroller or car seat (see bottom of page) that can be an additional piece of luggage.
There is a loophole here since it does not state that you have to be traveling with an infant and I know people who have actually used this loophole to bring to Israel a newly purchased stroller or car seat as a 3rd piece of luggage.
Last edited by joshwex90; Oct 6, 2012 at 9:22 pm