Go Back  FlyerTalk Forums > Travel&Dining > DiningBuzz
Reload this Page >

I hate tipping, how can we end it?

Community
Wiki Posts
Search

I hate tipping, how can we end it?

Thread Tools
 
Search this Thread
 
Old Apr 2, 2012, 2:36 pm
  #241  
FlyerTalk Evangelist
 
Join Date: Feb 2010
Posts: 13,573
Originally Posted by rankourabu
Amen.

And on top of your bill, there is 13% tax - so really - you end up paying 25-30% premium on your bill.

Anyone ever tells me service is not included - they are getting zero tip.

Unlike some, I have no problems leaving zero tip, and at most rounding up to the nearest dollar.

It used to be "tip the tax" - but when tax went down from 15% to 13%, it somehow went up to - tip 20%.... 20%... I dont think so.

We had a group go out and got smacked with an 18% mandatory service charge - we counted out pennies for exact change on the bill. If they didnt have the charge, the tip would ve been likely larger.
Yup, the whole 'tip the tax' thing used to be how I did it. But now with the mobile credit card machines they use, where you enter the tip %, if you notice, the % goes on the whole bill (including tax) which I am guessing most people don't entirely think about - my guess is servers end up better off with these machines as with paper, you tip your % on the base (as you see it in front of you) but on the machine the % key puts it on the whole thing (make sense?) So now I do often 'tip the tax' acknowledging that 13% post tax is pretty close to 15% pre tax.
emma69 is offline  
Old Apr 2, 2012, 2:40 pm
  #242  
Suspended
 
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Originally Posted by emma69
Yup, the whole 'tip the tax' thing used to be how I did it. But now with the mobile credit card machines they use, where you enter the tip %, if you notice, the % goes on the whole bill (including tax) which I am guessing most people don't entirely think about - my guess is servers end up better off with these machines as with paper, you tip your % on the base (as you see it in front of you) but on the machine the % key puts it on the whole thing (make sense?) So now I do often 'tip the tax' acknowledging that 13% post tax is pretty close to 15% pre tax.
I've been using the tip % function on the machines lately, but have been mindful that the tip is on the whole bill.. so I enter a bit of a lower number to compensate for the tip and any takeout food.

The server doesn't see the % on the bill, just the tip amount.

But I agree its a bit misleading.
Ancien Maestro is offline  
Old Apr 2, 2012, 3:01 pm
  #243  
 
Join Date: Jun 2007
Location: Aurora, CO
Programs: Statusless and proud
Posts: 7,582
Originally Posted by emma69
For me, things being removed / cleared bit by bit as the server passes does drive me slowly nuts. I consider it polite to say thank you as my plates are cleared, and if I am having to do it every time a ramekin, a side plate, a breadbasket etc is removed it is disruptive. But equally I wouldn't ignore the server, so for me, clearing once per course is the ideal - anything else I find unnecessary.
Originally Posted by exbayern
And there I think that we come to the heart of the matter.

You are thinking in terms of efficiency, just as many people in North America say that they want to get 'in and out' and get upset in parts of the rest of the world if the server doesn't bring them the bill automatically.

For many people, going out to eat a meal isn't about efficiency. It is about the experience, and rushing the customer or making them feel that they need to hurry isn't a positive experience. (Unless of course it is 'fast' food)

It is a pet peeve of mine when the server comes and clears items or plates one by one, or a few at a time, rather than clearing the table at the end of the main course. And as already stated, it makes the last diner(s) with a plate in front of them feel that they must rush, and be uncomfortable.

I actually consider this method poor service, even knowing that it is an American habit. Usually I can make allowances for differences in how things are done, but why should the customer be made to feel rushed so that you can be more efficient?

But then again, if the server isn't making a salary (or a few dollars an hour) then they are more focussed on turning tables than on service, and again, it is the tipping culture which creates that scenario.

Question: do you as a server use the cutlery as an indicator of whether the customer is finished? ie crossed cutlery indicates 'still working on it' while cutlery laid at an angle side by side indicates 'I am finished'.
Fair perspective, but I think it also greatly depends on what kind of restaurant you work at. If I worked at a place that had a seven or ten course tasting menu, it would completely change the way I pace my tables. Because Americans in general tend to do more of the "dinner and a movie" thing as opposed to having the meal be the entirety of the evening's entertainment, I generally cater the speed of my service to that demographic. Obviously a veteran server can tell those tables that are in no rush and would in fact be put off for anything resembling a rush, and can customize the service accordingly. I would say 90% of tables at my restaurant are not looking to be there for more than two hours if they have a choice in the matter. Providing quick and efficient service is generally what my guests prefer and I do my best to offer it to them.

Concerning the "pre-bussing" (as it's known in the industry) of plates throughout the meal, I do my best to never make a special trip just to clear plates. I use some kind of segue (either checking on the meal or refilling a water) to eliminate interruptions to the best of my ability. It's not like I'm going to reach across the table to grab a Sweet N Low wrapper while someone is trying to reach a million dollar deal with a client. That said, even if I do clear plates at some point, I'm always going to do it completely silently to cause as little commotion as I can. Asking "are you still enjoying your plate" is as idiotic of a question as saying "Here's another Coke" when you set down a refill. Neither statement is required. If you're a smart server, you don't need to ask if someone is finished because you've either a) noticed the silverware in the "done" position, or b) been keeping an eye on the table so keenly that you know they haven't taken a bite in over ten minutes.

Originally Posted by Doppy
I don't think you need to say "ideally" you would never leave only one person with an entree plate, that should never happen. You're in control of the plates; they don't take themselves to the kitchen.

I appreciate the efficiency argument, and Americans tend to be used to having things taken away quickly, but the reason you shouldn't take away dinner plates until everyone is done eating is for the comfort of the diners, especially the last diner to finish.

People eat at different speeds for various reasons. When you're the only one eating and the server has taken every other item off the table, down to the salt and pepper shakers, and you're still sitting there eating it makes you feel awkward and uncomfortable, and suggests that you need to rush to finish up quickly. That's not a nice note to end a meal on.

Particularly when I'm dining with only one other person, even if my plate is completely empty I'll say "no" if they ask if I'm finished with it if the other person is still eating. It would be better if the didn't even attempt to take it away in the first place.
"Ideally" might not have been the correct word for me to use. As I mentioned in another post, unless the diner has stacked up things on the plate clearly indicating that he/she doesn't want it in front of him/her at that point, I will leave it be until the other diner has finished as well. Feeling rushed is as much of a server's oral/body language matter as it is actual steps of service. Slowing the pace of speech, walking quickly when away from the table but slowing movement when at the table are all ways to let my tables know that I am there for their convenience -- not the other way around. In the industry we call it "duck on a pond". On top everything is slow and serene, but underneath the water the legs are flapping about wildly.

Chris
JayhawkCO is offline  
Old Apr 2, 2012, 3:09 pm
  #244  
 
Join Date: Sep 2006
Posts: 6,967
Originally Posted by JayhawkCO
Fair perspective, but I think it also greatly depends on what kind of restaurant you work at.
So, back to service, type of restaurant, and tipping.

Question for you (or others) regarding tipping at buffets or limited service places:

What is the norm for a tip at a buffet in America, whether low end or high end? Working buffets was actually something which required a lot of attention as it was important to remove the plate as soon as a diner stood up to return to the buffet. It may not have required as much physical work ie carrying loaded plates, but required a lot of care and attention. Yet often it is perceived as the 'easiest' type of service. And often in European restaurants which have a buffet breakfast I am brought a hard boiled egg which has to be specially ordered, cooked, and brought from the kitchen, so there is service involved beyond serving myself.

The other scenario is a limited service place. Take for example a chain of conveyor belt sushi restaurants popular in Hawaii. I think that I 'over-tipped' recently because the extent of the service was filling a water glass, bringing a pot of tea, and tallying plates. Payment was at the counter at the exit.

So, what would be the 'acceptable' percentage of tip in these types of restaurants in America?

Originally Posted by Ancien Maestro
Ok, I got mixed up as we're switching threads back and forth.. like you're following me around or something.
I said earlier that I was enjoying the discussion with Chris and some others about 'service'. But since you are concerned about your budget, and didn't seem to understand variances in tipping, I suggested that you read the thread about that specific topic, in an effort to be helpful. Apologies for trying to assist.
exbayern is offline  
Old Apr 2, 2012, 3:49 pm
  #245  
 
Join Date: Jul 2006
Location: LAX
Programs: AA EXP 1.5MM, Asiana Club Silver, KE Morning Calm, Hyatt Platinum, Amtrak Select
Posts: 7,161
This is why I like restaurants in Japan.

They offer great service that puts most waiters and waitresses in the US and Europe to shame and they don't ask for tip; instead they even consider tipping as an insult. ^

Why can't the US be more like this?
kebosabi is offline  
Old Apr 2, 2012, 3:57 pm
  #246  
 
Join Date: Sep 2006
Posts: 6,967
Originally Posted by kebosabi
This is why I like restaurants in Japan.

They offer great service that puts most waiters and waitresses in the US and Europe to shame and they don't ask for tip; instead they even consider tipping as an insult. ^
That was part of my tipping dilemma the other day. I was in a Japanese restaurant, with Japanese staff, and it wasn't considered 'full service' but it was in the US so I was really confused as to what to tip. If the restaurant had been in Japan no issue. If had been a full service restaurant in America, no issue.

But I am curious to hear advice on what to tip in future there.
exbayern is offline  
Old Apr 2, 2012, 4:37 pm
  #247  
 
Join Date: Jul 2008
Location: K+K
Programs: *G
Posts: 4,871
Originally Posted by exbayern
That was part of my tipping dilemma the other day. I was in a Japanese restaurant, with Japanese staff, and it wasn't considered 'full service' but it was in the US so I was really confused as to what to tip. If the restaurant had been in Japan no issue. If had been a full service restaurant in America, no issue.

But I am curious to hear advice on what to tip in future there.
95% probably theyre paid at american rates (i.e. below minimum wage) , so you would need to tip the difference
deniah is offline  
Old Apr 2, 2012, 4:38 pm
  #248  
 
Join Date: Jul 2006
Location: LAX
Programs: AA EXP 1.5MM, Asiana Club Silver, KE Morning Calm, Hyatt Platinum, Amtrak Select
Posts: 7,161
Originally Posted by exbayern
'full service' but it was in the US so I was really confused as to what to tip.
Sadly, US "rules" apply when you're in the US no matter what the restaurant.

Conversely, Japan "rules" of no tipping apply in Japan, even if you're at a Denny's or Anna Millers in Japan.
kebosabi is offline  
Old Apr 2, 2012, 4:38 pm
  #249  
 
Join Date: Sep 2006
Posts: 6,967
Originally Posted by deniah
95% probably theyre paid at american rates (i.e. below minimum wage) , so you would need to tip the difference
But what percentage? See my question about buffets and not quite full service restaurants above.

Do you still tip 18-20% in this case?

This was a conveyor belt sushi/hot item place and the only service was water glasses and tea brought once. I tipped more than 20% by the way. But what is the recommended norm in America for this?
exbayern is offline  
Old Apr 2, 2012, 4:41 pm
  #250  
 
Join Date: Jul 2006
Location: LAX
Programs: AA EXP 1.5MM, Asiana Club Silver, KE Morning Calm, Hyatt Platinum, Amtrak Select
Posts: 7,161
Originally Posted by exbayern
But what percentage? See my question about buffets and not quite full service restaurants above.

Do you still tip 18-20% in this case?

This was a conveyor belt sushi/hot item place and the only service was water glasses and tea brought once. I tipped more than 20% by the way. But what is the recommended norm in America for this?
You paid too much. 10-15% would've been fine.



As for calculating tax, just download a Tip calculator app onto your iPhone or Android device. I pretty much just enter the tab, set the tip rate, round off to the nearest dollar and I'm out of there.
kebosabi is offline  
Old Apr 2, 2012, 5:56 pm
  #251  
 
Join Date: Jun 2007
Location: Aurora, CO
Programs: Statusless and proud
Posts: 7,582
Alas, I don't remember the last time I ate at a buffet, so I can't comment specifically on the norm in the US. I'd say dropping your normal percentage by 5% is probably good. (So for most people, 10-15% tip)

Chris
JayhawkCO is offline  
Old Apr 2, 2012, 7:08 pm
  #252  
 
Join Date: Apr 2005
Posts: 971
15% tip for a self-service buffet? are you out of your mind?!
sylvia hennesy is offline  
Old Apr 2, 2012, 7:21 pm
  #253  
A FlyerTalk Posting Legend
 
Join Date: Jun 2004
Location: Either at the shooting range or anywhere good beer can be found...
Posts: 51,064
Originally Posted by JayhawkCO
Alas, I don't remember the last time I ate at a buffet, so I can't comment specifically on the norm in the US. I'd say dropping your normal percentage by 5% is probably good. (So for most people, 10-15% tip)

Chris
I generally tip at least 20% unless the service is lousy, but at buffets where server only delivers drinks, removes a few plates, and delivers the check, it's usually about $1/person.
kipper is offline  
Old Apr 2, 2012, 7:28 pm
  #254  
 
Join Date: Sep 2006
Posts: 6,967
Originally Posted by sylvia hennesy
15% tip for a self-service buffet? are you out of your mind?!
Not used to tipping in that format in the US, and the last one wasn't a buffet.

But the total was also low - $10 per person. So 15% is $1,50 which isn't much more than kipper's suggestion.
exbayern is offline  
Old Apr 2, 2012, 9:23 pm
  #255  
 
Join Date: Mar 2000
Location: Santa Cruz, CA USA
Programs: AA, UA, WN, HH, Marriott
Posts: 7,290
Originally Posted by kebosabi
This is why I like restaurants in Japan.

They offer great service that puts most waiters and waitresses in the US and Europe to shame and they don't ask for tip; instead they even consider tipping as an insult. ^

Why can't the US be more like this?
If you want a system where people tip little or nothing, restaurants will have to pay their staff more than $2-3/hour. The restaurants would then have to raise their prices to compensate for the higher wages.

Your total cost would be the same. The "capitalist incentive" that is so engrained in American society would be removed from servers and their performance, and until the US develops a different ethic, wherein people do their best even if they are not working for a tip, things will not change.
JerryFF is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.