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Two new Diners Club USA MasterCards. Applications suspended mid November 2014.

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Old Sep 27, 2014, 4:33 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: eajusa
Applications suspended 11.13.2014 for a "couple weeks".

Harris Bank is now accepting applications for two new consumer Diners Club MasterCards. There is no new account bonus or annual fee waiver. This thread discusses the cards benefits and rewards. Please click HERE to discuss the application process.

Premier $95 annual fee, $35 additional cards, EMV, No foreign transaction fee, Primary CDW, Airport lounge access, $1 = 1 point on all spending.

Elite $300 annual fee, $150 additional cards, EMV, No foreign transaction fees, Primary CDW, Trip Cancellation / Interruption reimbursement, Airport lounge access, $1 = 3 points for grocery stores, supermarkets, drug stores, pharmacies and automobile fuel service stations when you pay at the pump, $1 = 1 point otherwise.

Diners Club Rewards airline and hotel transfer partners are discussed in THIS thread.

Many of the card travel benefits are listed in the Promotions section of the website.

A form to request cards for Authorized Users is HERE.
A form to setup Automatic Payments is HERE.

Differences between the legacy Professional cards and the new Consumer cards:
  • Card type. Professional = charge card; Consumer = credit card
  • Foreign transaction fees. Professional 3%; Consumer 0.
  • CDW vehicle value cap. Professional = $75,000 (Diners) or $100,000 (Carte Blanche); Consumer = $50,000
  • Other insurance. On cursory examination there appears to be differences in the carriers and terms of the other coverages. The Consumer coverages may be a standard package arranged by MasterCard, while the Professional coverages may be inherited from Citi. Someone would need to read carefully side-by-side to find the differences.


Mint.com and PersonalCapital.com does NOT currently work with this card however I have confirmed that they will add it once they receive at least 5 requests to do so. So, for those that have the card and use these sites please send a support ticket asking them to add "Diners Club International" at the URL: https://www.bmoharriscreditcards.com...sumer/Login.do . ^

Between the Consumer (personal), Professional (legacy), and Corporate Cards there are a variety of contacts for various needs:

Cardmember Customer Service
1-800-2-DINERS (1-800-234-6377)
Outside the US: 1-514-877-1577

Internet Help Desk
1-877-263-5018 (Mon-Sun, 24 hours a day)

Club Rewards
Customer Contact Center: 1-800-234-4034 (Mon-Sun, 9 a.m. - 9 p.m. ET)

TTY Service for Hearing Impaired Customers

Professional and Consumer Cardmembers: 1-866-889-0889
Corporate Cardmembers (US and Canada): 1-866-859-2089
Corporate Cardmembers (Outside North America): 1-800-976-6037

Corporate Client Services: 1-800-964-9444 (Mon-Fri, 8 a.m. - 8 p.m. ET)

Corporate Sales Group: 1-800-999-9093 (Mon-Fri, 8 a.m. - 5 p.m. ET)

Travel Management Companies
For inquiries and lead referrals please email [email protected]
or call 1-800-999-9093.

Payment Address

Diners Club Professional
P.O. Box 6012
Carol Stream, IL 60197-6012

Diners Club Commercial / Corporate
P.O. Box 5732
Carol Stream, IL 60197-5732

Diners Club Consumer
P.O. Box 6012
Carol Stream, IL 60197-6012

Overnight Payment Address
BancTec Inc.
2100 A Corporate Drive
Addison, IL 60101

Wire transfer payment information

Bank Name: BMO Harris Bank N.A.
Account #: 1982143000
Account Name: Diners Wire Payments
Address: 111 W. Monroe
Chicago, IL 60603
ABA: 071000288
Swift code: HATRUS44
Payable to: Harris/Diners Club (include name/account#)
Cutoff time is 2pm CT

Insurance - Inquiries and Claims
•MasterRental Coverage (Primary Collision Damage Waiver Coverage)
•Purchase Assurance and Extended Warranty
•Common Carrier Accidental Death and Dismemberment Benefits
•Hotel/motel Burglary Coverage
•Travel Assistance Services
•Travel Accident Insurance
•Flight Delay Coverage
•Baggage Delay Coverage
•Lost or Damaged Luggage Coverage
•Master Assist
(US): 1-800-MC-ASSIST (1-800-622-7747)
(Outside the US): 636-722-7111 (collect); or en Español: 1-800-633-4466

RoadAssist Roadside Services
1-877-764-3576
(Outside the US): 904-636-3647 (collect)

Collections
Professional: 1-888-551-4881 (Mon-Fri, 8 a.m. – 8 p.m. ET)
Corporate: 1-888-551-4667 (Mon-Fri, 8 a.m. - 8 p.m. ET)
Consumer: 1-888-551-4881 (Mon-Fri, 8 a.m. – 8 p.m. ET)
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Two new Diners Club USA MasterCards. Applications suspended mid November 2014.

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Old Oct 24, 2014, 11:10 am
  #151  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,957
Originally Posted by littlewinglet
...there's not even a tab in the online account to view rewards, even though on the phone the CSR insist it should be there.
There is discussion of the missing link the Club Rewards in this thread:

http://www.flyertalk.com/forum/diner...os-2013-a.html
mia is online now  
Old Oct 24, 2014, 11:58 am
  #152  
 
Join Date: Aug 2008
Location: SAN
Programs: HH (Dia), Bonvoy (Plat), IHG (Plat)
Posts: 244
I was all set to pull the trigger on this, but then I saw in the T&C that it says re: the AF:

Primary Card- $300
Additional Card- $150

So if I wanted to be an AU on my husband's card, it would cost an extra $150/year? Or am I misunderstanding this? I do all the MS, so it would be bad if we had to pay for an extra card in my name...
kirax2 is offline  
Old Oct 24, 2014, 12:11 pm
  #153  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,957
Originally Posted by kirax2
So if I wanted to be an AU on my husband's card, it would cost an extra $150/year?
That is correct. If you are the primary spender it would be better if you were to apply for the card, rather than your spouse.
mia is online now  
Old Oct 27, 2014, 2:30 am
  #154  
 
Join Date: Aug 2014
Posts: 394
How long from application/approval until the card actually arrived?
miadeals is offline  
Old Oct 27, 2014, 7:29 am
  #155  
 
Join Date: Apr 2002
Posts: 587
I think it took 5-7 business days.
steve4 is offline  
Old Oct 27, 2014, 4:48 pm
  #156  
 
Join Date: Jan 2014
Location: WA
Programs: Delta Gold, Alaska Gold, Hilton Gold, Hyatt Platinum,
Posts: 60
How is this card arriving? USPS, ups, or fedex?
HighFive is offline  
Old Oct 27, 2014, 5:15 pm
  #157  
FlyerTalk Evangelist
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
Originally Posted by HighFive
How is this card arriving? USPS, ups, or fedex?
USPS in general, though at least one person here got theirs UPS.
tmiw is offline  
Old Oct 27, 2014, 7:45 pm
  #158  
FlyerTalk Evangelist
 
Join Date: Nov 2002
Location: BOS, MHT
Programs: AA ltg, B6, DL, UA, AS, SPG/Marriott Plt, HH, Hyatt
Posts: 10,052
deleted

Last edited by Marathon Man; Nov 12, 2014 at 6:44 pm
Marathon Man is offline  
Old Oct 27, 2014, 8:31 pm
  #159  
 
Join Date: Jan 2013
Posts: 6
Mine came in through UPS.
mandy4gis is offline  
Old Oct 28, 2014, 8:08 am
  #160  
 
Join Date: Oct 2014
Programs: All of them
Posts: 1,664
Has anyone already gone through an entire statement cycle? Curious to see how quickly and accurately the points post.
littlewinglet is offline  
Old Oct 28, 2014, 8:38 am
  #161  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,957
Originally Posted by littlewinglet
Curious to see how quickly and accurately the points post.
The statements do not include any information about rewards. The website does not yet include access to rewards information. Some discussion in this thread:

http://www.flyertalk.com/forum/diner...os-2013-a.html
mia is online now  
Old Oct 28, 2014, 9:17 am
  #162  
 
Join Date: Jul 2013
Posts: 121
rewards link appeared this morning. Ive been following the page fairly close since my first statement closed mid oct. Points are all screwed up though. No reporting of points from first statement and all other transactions are coding at 1x. Im sure this will be worked out but its obvious Dinerclubus was not prepared for this card's launch. I have a bad feeling about how long this card will last.
Szamboti is offline  
Old Oct 28, 2014, 9:45 am
  #163  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,957
Originally Posted by Szamboti
rewards link appeared this morning...
I do not see it yet on Ms mia's account, but the card has not been used since the first statement closed. Is the link a new menu icon on the left toolbar, or is it hidden within another menu?
mia is online now  
Old Oct 28, 2014, 10:58 am
  #164  
 
Join Date: Oct 2014
Programs: All of them
Posts: 1,664
Originally Posted by Szamboti
rewards link appeared this morning. Ive been following the page fairly close since my first statement closed mid oct. Points are all screwed up though. No reporting of points from first statement and all other transactions are coding at 1x. Im sure this will be worked out but its obvious Dinerclubus was not prepared for this card's launch. I have a bad feeling about how long this card will last.
Not good, I'll suspend using it until this gets fixed. I already have enough spending on it this month.
littlewinglet is offline  
Old Oct 28, 2014, 11:03 am
  #165  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,957
I think it will be normal for category bonus points to post separately from the base points. I would expect to see 1 point per dollar as the transactions post, and the bonus 2 points per dollar when the statement is generated, or perhaps later. On many other cards nothing posts until the statement is generated.

Last edited by mia; Oct 28, 2014 at 11:13 am
mia is online now  


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