Delta.com Bug Reporting: The Official Master Thread
#2716
Join Date: Jul 2020
Programs: DL PM
Posts: 44
The Fly Delta app issued the following push notification more than a week before an upcoming international flight. It didn't generate a boarding pass and nothing in my reservation has changed.

Is this a bug? Revenue Management tinkering with my reservation?

Is this a bug? Revenue Management tinkering with my reservation?
#2717


Join Date: May 2010
Posts: 3,801
I am amazed that Delta apparently doesn't even need to sell tickets. I have been trying to buy one for an hour.... and ....all i get is the spinning circle, changed browsers etc...
Glad I don't own stock as I can't see how revenue will be good if you won't even sell a ticket LOL!
Glad I don't own stock as I can't see how revenue will be good if you won't even sell a ticket LOL!
#2718
Join Date: Jul 2020
Programs: DL PM
Posts: 44
Delta.com and the iOS app are no longer showing WiFi as an amenity for flights using 757-200 (75S) ships when viewing a ticketed reservation on the My Trips page. WiFi is listed as an amenity when running a dummy booking.
#2719




Join Date: Apr 2010
Location: PNS
Programs: Not Beholden Anymore. Prefer Delta.
Posts: 721
Booked a DL Vacation package using credit from the 2pm promo from 2019 thru the phone as the DL vacations (and DL) website would not accept my certificate number. At the end of booking with the agent he asked about seat assignments and said we would like aisle and window for all flights departure and return (in FC). He said he put us in those seats and we were all set. I waited a day to login to avoid any Schedule Change Saturday issues and when I logged into the DL website from my computer to check seats I was met with this(for all flights):

I opened up the DL app on my phone and then tried to look at our seats and was happy to see that the agent did what he said. I did change our seats from one side of the aircraft to the other to counter the sun. Don't understand why the website gives limited options for a DL vacation and the app does.

I opened up the DL app on my phone and then tried to look at our seats and was happy to see that the agent did what he said. I did change our seats from one side of the aircraft to the other to counter the sun. Don't understand why the website gives limited options for a DL vacation and the app does.
Last edited by AeRoSpaceman; May 30, 2021 at 10:23 pm
#2720
Join Date: Mar 2021
Posts: 12
There are discrepancies on the website about when covid tested flights from JFK-VCE start. Here it says July 8: https://www.delta.com/us/en/travel-p...tested-flights
But when you reserve and you look at the details elsewhere it says July 2.
But when you reserve and you look at the details elsewhere it says July 2.
#2721




Join Date: Jan 2021
Location: NY
Programs: DL DM
Posts: 107
Logged on my desktop this morning to my reservation for my flight on Tuesday JFK-SEA DL308.
When I booked a few days ago everything showed 757-200 (75S).
This morning:
Under flight information aircraft shows 767-300
Seat map is still 757-200 (75S)
Flightaware still shows 757-200
Glitch or potential equipment change in the works?
When I booked a few days ago everything showed 757-200 (75S).
This morning:
Under flight information aircraft shows 767-300
Seat map is still 757-200 (75S)
Flightaware still shows 757-200
Glitch or potential equipment change in the works?
#2722




Join Date: Jan 2021
Location: NY
Programs: DL DM
Posts: 107
Logged on my desktop this morning to my reservation for my flight on Tuesday JFK-SEA DL308.
When I booked a few days ago everything showed 757-200 (75S).
This morning:
Under flight information aircraft shows 767-300
Seat map is still 757-200 (75S)
Flightaware still shows 757-200
Glitch or potential equipment change in the works?
When I booked a few days ago everything showed 757-200 (75S).
This morning:
Under flight information aircraft shows 767-300
Seat map is still 757-200 (75S)
Flightaware still shows 757-200
Glitch or potential equipment change in the works?

#2723




Join Date: Jan 2021
Location: NY
Programs: DL DM
Posts: 107
Logged on my desktop this morning to my reservation for my flight on Tuesday JFK-SEA DL308.
When I booked a few days ago everything showed 757-200 (75S).
This morning:
Under flight information aircraft shows 767-300
Seat map is still 757-200 (75S)
Flightaware still shows 757-200
Glitch or potential equipment change in the works?
When I booked a few days ago everything showed 757-200 (75S).
This morning:
Under flight information aircraft shows 767-300
Seat map is still 757-200 (75S)
Flightaware still shows 757-200
Glitch or potential equipment change in the works?


.
#2724




Join Date: Jan 2021
Location: NY
Programs: DL DM
Posts: 107
DL website awards availability glitch:
For October 21, 2021 awards (O) Business class availability shows on KL0644 JFK - AMS when booking JFK-AMS-DPS. However once booked JFK-AMS is (X) Economy class and AMS-DPS is (O) Business Class.
Global Ticketing advised that KL is not currently offering (O) Business to DL on this leg.
For October 21, 2021 awards (O) Business class availability shows on KL0644 JFK - AMS when booking JFK-AMS-DPS. However once booked JFK-AMS is (X) Economy class and AMS-DPS is (O) Business Class.
Global Ticketing advised that KL is not currently offering (O) Business to DL on this leg.
#2725




Join Date: Apr 2019
Location: LAX/ONT
Programs: AS 100K, Hilton Diamond, IHG Plat, Marriott G, Hertz PC, Avis PC
Posts: 522
Anyone seeing the MQM shows the wrong number?
I'm looking at ONT-PVG on 10/28 Premium Select Refundable fare. It's almost a $6k transpacific ticket, and show me you'll earn 15,070Miles 1,530MQMs $3,014MQD
When I take out the first segment operated by AS, search SEA-PVG on 10/29, a $4k ticket showing me 36,450Miles 1,530MQMs $4,050MQDs
How come it has only 1k+ MQM when the routing itself is 5k+ miles
I'm looking at ONT-PVG on 10/28 Premium Select Refundable fare. It's almost a $6k transpacific ticket, and show me you'll earn 15,070Miles 1,530MQMs $3,014MQD
When I take out the first segment operated by AS, search SEA-PVG on 10/29, a $4k ticket showing me 36,450Miles 1,530MQMs $4,050MQDs
How come it has only 1k+ MQM when the routing itself is 5k+ miles
#2726
Moderator: Hyatt, American Express; FlyerTalk Evangelist




Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, AA EXP, UA Silver, Hyatt Glob, Mlife Noir (=> Marriott Amb), invol FT beta tester
Posts: 21,677
Anyone seeing the MQM shows the wrong number?
I'm looking at ONT-PVG on 10/28 Premium Select Refundable fare. It's almost a $6k transpacific ticket, and show me you'll earn 15,070Miles 1,530MQMs $3,014MQD
When I take out the first segment operated by AS, search SEA-PVG on 10/29, a $4k ticket showing me 36,450Miles 1,530MQMs $4,050MQDs
How come it has only 1k+ MQM when the routing itself is 5k+ miles
I'm looking at ONT-PVG on 10/28 Premium Select Refundable fare. It's almost a $6k transpacific ticket, and show me you'll earn 15,070Miles 1,530MQMs $3,014MQD
When I take out the first segment operated by AS, search SEA-PVG on 10/29, a $4k ticket showing me 36,450Miles 1,530MQMs $4,050MQDs
How come it has only 1k+ MQM when the routing itself is 5k+ miles
I wondered whether it was confused by SEA-ICN-PVG using the same flight number on both segments but that would be 511 according to gcmap, not 1530. With the 1.5x for PS (not counting the accelerator which I don't think the booking screen reflects?) that would be 767. Roundtrip would be close to 1530 with rounding... even the all-DL routings in D1 come out ludicrously under-calculated.
#2727




Join Date: Apr 2010
Location: PNS
Programs: Not Beholden Anymore. Prefer Delta.
Posts: 721
Hello All. Have a strange issue here. Not sure if it is the website or the app. We have a DL Vacations trip to Aruba in September. I keep getting emails from DL Vacations once a week about schedule changes to our flights. They are usually just a minute or two one way or another and make no difference to our plans. The thing that I am wondering about is that in the emails it says our flights to and from Aruba are on a 757. Funny thing is that the DL website and the App show us flying on a A321. We are in 2nd or 3rd row each way so it's not like there won't be space up front but would like to get a handle on what the actual aircraft will be. Anyone seen this before? TIA! Pics Below..
Email From DL Vacations:

App Screenshot:
Email From DL Vacations:

App Screenshot:
#2728
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Under an ORD approach path
Programs: DL PM, MM. Coffee isn't a drug, it's a vitamin.
Posts: 12,935
From the standpoint of the customer, is there any advantage at all to having to state whether the travel is personal or business? I see where it's useful for the DL marketing department and analytics, but for me, it's just another annoying step I have to click through to get into the site.
I'd always felt that in good website design you can get anywhere in the site in no more than three clicks. INMO adding an entry barrier defeats that principle.
I'd always felt that in good website design you can get anywhere in the site in no more than three clicks. INMO adding an entry barrier defeats that principle.
#2729




Join Date: Jan 2021
Location: NY
Programs: DL DM
Posts: 107
DL website awards availability glitch:
For October 21, 2021 awards (O) Business class availability shows on KL0644 JFK - AMS when booking JFK-AMS-DPS. However once booked JFK-AMS is (X) Economy class and AMS-DPS is (O) Business Class.
Global Ticketing advised that KL is not currently offering (O) Business to DL on this leg.
For October 21, 2021 awards (O) Business class availability shows on KL0644 JFK - AMS when booking JFK-AMS-DPS. However once booked JFK-AMS is (X) Economy class and AMS-DPS is (O) Business Class.
Global Ticketing advised that KL is not currently offering (O) Business to DL on this leg.

