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Originally Posted by DLBeno
(Post 9300618)
Priority bag tags are for international flights only and do not apply domestically.
-b- |
Originally Posted by tonypct
(Post 9300643)
Interesting. Because I have gotten priority tags on DL domestic flights. Of course, they usually do not result in my luggage coming out first. But when I fly CO, as a Skyteam Elite Plus pax, I always get my priority tag. And kudos to CO, it actually works.
Originally Posted by DLBeno
(Post 9300618)
Priority bag tags are for international flights only and do not apply domestically.
-b- "Priority baggage benefit will be offered only on international flights six hours or more in duration." Especially because NW & CO do it for ALL flights and it's a ST Elite published benefit. |
Originally Posted by davetravels
(Post 9300854)
Interesting! . . . and you're right!! Here's the quote from DL.com "Priority baggage benefit will be offered only on international flights six hours or more in duration." |
[/QUOTE]
I was taking the train from the City to ORD and the train had several problems/delays. So, I decided to check in via my Blackberry so I wouldn't miss the 30 minute cutoff. When I got to the kiosk to reprint my boarding pass, it said I was too late to check in - and do I want to change to a different flight?! I thought I had already checked in via my Blackberry - and just wanted to reprint my BP! On NW, when you do Mobile check-in, you just do a "REPRINT" at the kisok - but I guess DL's system is different. A counter agent took care of it. [/QUOTE] I had the same problem once: Checking-in the day before, but no printer handy. I show up at airport just around 30 min before the flight, and I could not get my pre-assigned window exit row seat when I ask for my BP. No seat assigned on the BP, need to see with GA. Arrive at gate and ask the GA if my former pre-assigned seat is available, he says no and gives my a stupid middle seat in the back of the plane.... And I realize after take off that the window exit row is... EMPTY!!! :mad: |
What did work...
I'll give DL (really Delta Connection ASA) credit for what did work today. Our plane was hit by lightning on approach from ATL to PHF. The plane kept working, passengers were calm, FA was freaking out though.
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priority bag tags work DAMN WELL with CO
everytime I do it - my bag has been ONE OF THE FIRST FIVE BAGS out without fail EVERY TIME. hats off CO |
Originally Posted by AndyTLe
(Post 9301751)
I'll give DL (really Delta Connection ASA) credit for what did work today. Our plane was hit by lightning on approach from ATL to PHF. The plane kept working, passengers were calm, FA was freaking out though.
And why was/were the FA freaking out??:confused: |
Originally Posted by DL4EVAH
(Post 9302525)
I'm glad you're ok. At the risk of crossing into OT territory-- what happens to a plane when it gets hit by lightning? This has been one of my deepest fears when flying to Florida during the summer thunderstorm season.
And why was/were the FA freaking out??:confused: Once we landed, the FA annouced "if you're wondering about the lightning, our plane was hit, but we are blessed as these planes have systems to protect the plane. It is a blessed day, I hope everybody has a blessed did." When deplaning, the pilots usually greet, but it seems both were busy going over their systems in the cockpit. *While, there was no communication between the pilot and passengers after the lightning strike, as the pilots were busy with the approach through the clouds, there was talk between pilots and the FA. A great article about from Scientific American "What happens when lightning strikes an airplane?" It is estimated that on average, each airplane in the U.S. commercial fleet is struck lightly by lightning more than once each year. In fact, aircraft often trigger lightning when flying through a heavily charged region of a cloud. In these instances, the lightning flash originates at the airplane and extends away in opposite directions. ... The last confirmed commercial plane crash in the U.S. directly attributed to lightning occurred in 1967, when lightning caused a catastrophic fuel tank explosion. Since then, much has been learned about how lightning can affect airplanes. As a result, protection techniques have improved. Today, airplanes receive a rigorous set of lightning certification tests to verify the safety of their designs. |
Originally Posted by AndyTLe
(Post 9302572)
(Sci Am article)
It is estimated that on average, each airplane in the U.S. commercial fleet is struck lightly by lightning more than once each year. Conclusion: The number of flights on that's struck by lightning should be another FT member "profile" item, along with the usual elite status.:p:p |
Originally Posted by DL4EVAH
(Post 9304482)
Conclusion: The number of flights on that's struck by lightning should be another FT member "profile" item, along with the usual elite status.:p:p
Well, we certainly weren't used to it and is was a big deal to us! :eek: |
Originally Posted by DL4EVAH
(Post 9304482)
Conclusion: The number of flights on that's struck by lightning should be another FT member "profile" item, along with the usual elite status.:p:p
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I'm glad DL doesn't use a canned response now. I received response within 3 hours of submitting what I originally posted.
Dear AndyTLe, Thank you for your e-mail describing the problem you experienced. We apologize that you experienced a problem on delta.com recently. Our website development team is dedicated to continuously improving our site to minimize technical difficulties. When we receive reports like yours, we use them to pinpoint problem areas and make any necessary corrections. I?d like to address the other concerns you expressed. A variety of factors determine if and when a customer receives an upgrade, including Medallion status, the fare paid and seat availability. We monitor every flight carefully to ensure upgrades are provided to our most loyal members. At the same time, we need to be sure that other customers are well positioned to purchase these premium seats in order to maintain a financially viable airline. Our goal is to make your travel experience as smooth and enjoyable as possible, and we regret you didn't receive the Crown Room Club service. Our representatives are expected to always be responsive, and offer precise, complete information. It sounds like that didn't happen in this case, and we will continue to make efforts to improve in this area. Our goal is to provide the safest and most pleasant experience possible for our customers. Your report regarding the Breezeway lane is disappointing. If our customer missed the opportunity to board during our designated zones of 1, 2, or 3 because they were grabbing a bite to eat, shopping for a last minute gift, or simply spending a few extra minutes at the Crown Room Club, they can now bypass the general boarding line and take advantage of the Breezeway lane for immediate access to the loading bridge. They just simply present their boarding pass to the gate agent, who will stop general boarding to scan it, and then they can proceed immediately to the loading bridge to board the aircraft. I regret that we did not do a very good job in this case Again, thank you for writing. Please accept our apology for the circumstances you described. Your comments are appreciated since this is one of the best ways we have of knowing which areas need additional attention. We hope you will continue to make Delta your airline of choice. Sincerely, Manager Customer Care |
I agree 110% about the breezeway. It is poorly managed and an absolute and utter disaster on DL's part.
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Originally Posted by fabulousflygirl
(Post 9307624)
I agree 110% about the breezeway. It is poorly managed and an absolute and utter disaster on DL's part.
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Originally Posted by AndyTLe
(Post 9307656)
Too bad the concept is better than the execution.
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