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-   -   Breezeway: The Definitive Thread (https://www.flyertalk.com/forum/delta-air-lines-skymiles/723958-breezeway-definitive-thread.html)

Marylou Feb 14, 2008 8:59 am

I agree with GoGaters.

But...since not all GAs are reading this, I would love to have all the FTers give their opinion on this:

I am at the gate early with an F boarding pass. I have 2 carry-ons and want to make sure the larger one gets in the bin. There is only one scanner and it's on the non-breezeway side. Where do I line up?

DLFan2 Feb 14, 2008 12:16 pm


Originally Posted by Marylou (Post 9250713)
I agree with GoGaters.

But...since not all GAs are reading this, I would love to have all the FTers give their opinion on this:

I am at the gate early with an F boarding pass. I have 2 carry-ons and want to make sure the larger one gets in the bin. There is only one scanner and it's on the non-breezeway side. Where do I line up?

I hope by "2 carry-ons" you mean that you have one carry-on and one personal item, and that your carry-on is no larger than the size allowed.

I am tired of people who try to turn the passenger compartment into a cargo hold.

Right now there is no firm answer to your question. Different GAs seem to be doing it differently.

bigdel1 Feb 14, 2008 12:18 pm


Originally Posted by Marylou (Post 9250713)
I agree with GoGaters.

But...since not all GAs are reading this, I would love to have all the FTers give their opinion on this:

I am at the gate early with an F boarding pass. I have 2 carry-ons and want to make sure the larger one gets in the bin. There is only one scanner and it's on the non-breezeway side. Where do I line up?

I say do the usual line and avoid adding to the Breezeway confusion.

DLFan2 Feb 14, 2008 12:19 pm


Originally Posted by GoGators (Post 9250570)
The way that it should work: Breezeway needs to begin AFTER Zone 3.

I agree completely. Since Medallions in Y have their own boarding zones which give them priority over non-Medallions, Breezeway should never entitle anyone to board ahead of their assigned zone.

jbatl Feb 14, 2008 12:59 pm

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; PPC; 240x320))

Today's gate announcement ...

'For our platinums, we have a boarding area called Breezeway ...'

Just makes me want to use it all that much more. ;)

925 Feb 14, 2008 3:04 pm

In my experience, Breezeway isn't working. The GAs have to be uniformally trained, uniformally implementing, and the machines have to be set up right. Instead, it looks like marketing threw the equipment at the GAs, without the requisite training, placement, and commitment to make it work.

A bad implemenation (like exists now) is FAR worse than no implementation.

MikeyZBT Feb 14, 2008 3:05 pm


Originally Posted by DL4EVAH (Post 9244427)
While we're on the subject of "Breezeway" boarding-- I'd like to know if anyone has used it, or anyone has seen anyone else use it.

I've been flying every week, on mostly full flights (to/from LGA and JFK), and whenever I'm not upgraded, I wait till the last minute to board. (I hate waiting in the plane without a nice tropical drink in my hand.) I've never once seen the Breezeway used ever. Usually, there's one GA receiving boarding passes on one side (away from the Breezeway carpet)-- it may be hard to notice if anyone's on the Breezeway line. More importantly, it seems awfully rude to show up on the Breezeway carpet while there's a long line of tired (unprivileged) passengers waiting to board.

I've used it and about 9 our of 10 times its a disaster because the gate agents don't what they're doing.

MikeyZBT Feb 14, 2008 3:06 pm


Originally Posted by 925 (Post 9253131)
IA bad implemenation (like exists now) is FAR worse than no implementation.

Absolutely true.

ninerfan Feb 14, 2008 3:10 pm

Whether I am sitting in Row 1 or Row 40 I wait until the last minute to board.

PDX-RDM-AVL-TPA Feb 14, 2008 7:46 pm

Breezeway works great for me. I'm almost always in the CRC until sometime after boarding starts - lately I seem to get to the gate sometime between zones 4 and 7. I walk straight up the breezeway lane, wait until the GA notices me (usually after serving somewhere between 0 to 2 pax since I walked up), reach across to hand her my boarding passes, ignore the looks from the other pax, and walk on the plane. I haven't recently observed some of the problems that I wrote about in some of the earlier breezeway threads.

Note that I'm not shy about looking at, leaning toward, or otherwise getting the attention of the GA as soon as I get to the front of the breezeway aisle.

rayraf Feb 14, 2008 7:52 pm

I have yet to see Breezeway used.
Delta seems to board by zones, no Breezeway announcement on flights I have been on.
Comair and ASA don't even use zones. Every RJ flight I have been on lately is announced as "boarding all rows".
Breezeway is a useless gimmick - loose that marketing guy.

bom_noite Feb 14, 2008 7:54 pm


Originally Posted by Tiger Dude (Post 9245702)
At LAX last week, there were 2 GA's - 1 at the Breezeway aisle. Worked great.

I am happy it did - but - I have boarded with it about a dozen times now and still do not understand the concept? I have been first class and waiting to board and on the breezeway side then one GA comes over and mans the non breezeway side and says: over here.

Perphaps it is a great concept. But, the agents seem as confused by it as do passengers.

brosnan6 Feb 14, 2008 9:15 pm


Originally Posted by TexARN (Post 9245429)
Breezeway doesnt work since the scanning machines are on the other side. They need to put the machines on the breezeway side to at least give it a chance to work.

IMO it doesn't matter where the machines are. AS has a similar concept called the MVP Gold Carpet (and for FC as well). I've always waited till boarding starts to leave the BR/CRC/whatever and then make my way to the gate. I then find the appropriate side of the divider to go to and assuming nobody else is waiting, go to the front of that and wait for the agent to acknowledge me, which is generally within a few seconds. He/She then calls me over and grabs my boarding pass while telling the Y pax to hold for a minute.

It's worked flawlessly every time I've used it on AS or DL....it's really not a hard product to use...

davetravels Feb 15, 2008 5:55 am

First, let me say that I've been flying DL a lot lately, due to having many VDB vouchers, and I've found that the Breezeway system seems to be working GREAT!! Check out the NW forum and you'll see that NW's implementation of the same program has been DISATROUS!

Last week, I was flying ATL/JFK - (B767-300ER flight) - and I was enjoying a few extra minutes in the fabulous Inada massage chair in the A concourse upstairs CRC. When I got to the gate, boarding had already begun. The non-Breezeway line was HUGE. I glanced over to the Breezeway, and it was roped off. I walked up to the GA taking BP's and asked "Are you using this line"?, and he said "ABSOULTELY!!", and unroped it just for me!! TERRIFFIC! Worked exactly as advertised!!

FlyingHoustonian Feb 15, 2008 6:12 am

Well sometimes s#!t happens it seems:

Tuesday at JFK boarding our 767 to ATL we, business elite, were told to NOT use breezeway and wait until the back had boarded due to MX being on board fixing something up front in biz. It was very humourous to watch other biz pax come up and try to board then watch the agent yell at them becuase the agenct kept announcing boarding for "zones 1 and 2 but not business"

Then that night in ATL boarding they said to use breezeway but the agent was at the ticket machine on the wrong side so folks lined up in both and people actually started yelling. Again humourous to me after 30 hours of no sleep but eventually all got on board and we were off.

So none of the stories on here suprise me though I don't fly DL that often to know if it is a trend item.

Ciao,
FH


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