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The Delta Forum Lounge Thread — Everybody is Welcome! 2005-2018

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The Delta Forum Lounge Thread — Everybody is Welcome! 2005-2018

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Old Jan 16, 2018, 8:54 pm
  #98836  
 
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
Originally Posted by WWads
Nope. Once an RUC clears on any segment, it is used and cannot be recovered. Next time you should have them apply it only to the longer segment.

At least you cleared one of the toughest short-hauls in the system.
That’s exactly that I asked them to do and have it in writing on DM’s to the Twitter team.
apodo77 is offline  
Old Jan 16, 2018, 9:41 pm
  #98837  
 
Join Date: May 2015
Location: DCA
Programs: AA EXP, DL FO, Marriott Titanium
Posts: 6,712
Originally Posted by apodo77

That’s exactly that I asked them to do and have it in writing on DM’s to the Twitter team.
Well it sounds like the agent screwed up. Not surprising since few DL agents actually know how to properly use certs.

You could file a formal complaint with DL and include screenshots. Maybe they'd restore it out of good-will, since they very clearly messed this up.
KDCAflyer is offline  
Old Jan 17, 2018, 5:22 am
  #98838  
 
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
Originally Posted by WWads
Well it sounds like the agent screwed up. Not surprising since few DL agents actually know how to properly use certs.

You could file a formal complaint with DL and include screenshots. Maybe they'd restore it out of good-will, since they very clearly messed this up.
I did contact the Twitter team with the dates and a copy of the correspondence and they agreed a mistake was made and the RUC is back in my account.
Also my upgrade processed at the 5 day DM for ATL-PBI window which is like finding a unicorn (last flight of the day landing at 12:20am) so it is a win, win.
Zorak likes this.
apodo77 is offline  
Old Jan 17, 2018, 6:21 am
  #98839  
 
Join Date: Aug 2012
Location: SLC
Programs: DL FO, KM, & 1.7MM; UA nothing; HH♦; National EE
Posts: 6,344
MAEN!

How are the lounge denizens today?
Howste is offline  
Old Jan 17, 2018, 8:03 am
  #98840  
 
Join Date: May 2015
Location: DCA
Programs: AA EXP, DL FO, Marriott Titanium
Posts: 6,712
Originally Posted by Howste
MAEN!

How are the lounge denizens today?
Confused and irritable.
KDCAflyer is offline  
Old Jan 17, 2018, 8:49 am
  #98841  
In memoriam
 
Join Date: May 2005
Location: DAL
Programs: SWA A list preferred and CP, Hilton Lifetime Diamond, Hertz President's club
Posts: 9,803
Sitting at CVG considering bursting into tears like a kettle over the flight delays. Not handling this well today!


Originally Posted by Howste
MAEN!

How are the lounge denizens today?
Lehava is offline  
Old Jan 17, 2018, 8:51 am
  #98842  
 
Join Date: May 2015
Location: DCA
Programs: AA EXP, DL FO, Marriott Titanium
Posts: 6,712
Originally Posted by Lehava
Sitting at CVG considering bursting into tears like a kettle over the flight delays. Not handling this well today!
Wow those ATL flights are a nightmare today. Assume that's where you're headed?
KDCAflyer is offline  
Old Jan 17, 2018, 8:53 am
  #98843  
 
Join Date: Nov 2015
Location: At the moment? ...
Programs: DL DM, Marriott Titanium
Posts: 377
I probably missed it upthread somewhere but I think I’ve figured out what MAEN is. Morning Afternoon Evening ‘Night. Am I right? Am I also thinking too hard if I’m attributing the acronym to the quote from The Truman Show? If I am correct on the former I will consider this to be a successful day.
tvtd is offline  
Old Jan 17, 2018, 8:57 am
  #98844  
 
Join Date: Aug 2012
Location: SLC
Programs: DL FO, KM, & 1.7MM; UA nothing; HH♦; National EE
Posts: 6,344
Originally Posted by tvtd
I probably missed it upthread somewhere but I think I’ve figured out what MAEN is. Morning Afternoon Evening ‘Night. Am I right? Am I also thinking too hard if I’m attributing the acronym to the quote from The Truman Show? If I am correct on the former I will consider this to be a successful day.
Yes on the meaning. I don't know the origin of the acronym though.

Originally Posted by WWads


Confused and irritable.
So you're Grumpy and Dopey? I'm Sleepy. We only need four more.
Howste is offline  
Old Jan 17, 2018, 2:44 pm
  #98845  
In memoriam
 
Join Date: May 2005
Location: DAL
Programs: SWA A list preferred and CP, Hilton Lifetime Diamond, Hertz President's club
Posts: 9,803
Sign me up as .....y


Originally Posted by Howste
Yes on the meaning. I don't know the origin of the acronym though.



So you're Grumpy and Dopey? I'm Sleepy. We only need four more.
Lehava is offline  
Old Jan 17, 2018, 2:48 pm
  #98846  
 
Join Date: Aug 2012
Location: SLC
Programs: DL FO, KM, & 1.7MM; UA nothing; HH♦; National EE
Posts: 6,344
Originally Posted by Lehava
Sign me up as .....y
Well, Phlegmy was my favorite dwarf, but apparently wasn't popular enough to make it into the movie.
Howste is offline  
Old Jan 17, 2018, 2:48 pm
  #98847  
In memoriam
 
Join Date: May 2005
Location: DAL
Programs: SWA A list preferred and CP, Hilton Lifetime Diamond, Hertz President's club
Posts: 9,803
PDX hopefully. I was cvg-atl-pdx before yesterday, but had already changed that after weather waver. So the plan for the day was cvg-msp-pdx, all in F. The reality so far...cvg-kci-slc-pdx. I've had 5 weather delays, 2 mechanical issues and got stuck on a crj200 for the first leg. I am on a 717 now between kci and SLC. Really hoping to get to PDX eventually.


Originally Posted by WWads
Wow those ATL flights are a nightmare today. Assume that's where you're headed?
Lehava is offline  
Old Jan 17, 2018, 2:51 pm
  #98848  
In memoriam
 
Join Date: May 2005
Location: DAL
Programs: SWA A list preferred and CP, Hilton Lifetime Diamond, Hertz President's club
Posts: 9,803
That should have said Bi*c*y but ft censored it

Originally Posted by Howste
Well, Phlegmy was my favorite dwarf, but apparently wasn't popular enough to make it into the movie.
Cholula likes this.
Lehava is offline  
Old Jan 17, 2018, 3:20 pm
  #98849  
In memoriam
 
Join Date: May 2005
Location: DAL
Programs: SWA A list preferred and CP, Hilton Lifetime Diamond, Hertz President's club
Posts: 9,803
Just realized I'll hit an airport in every time zone today!
Lehava is offline  
Old Jan 17, 2018, 3:35 pm
  #98850  
 
Join Date: Aug 2012
Location: SLC
Programs: DL FO, KM, & 1.7MM; UA nothing; HH♦; National EE
Posts: 6,344
Originally Posted by Lehava
Just realized I'll hit an airport in every time zone today!
That's amazing! There are currently 39 time zones in the world. How did you manage it?
Lehava and aquamarinesteph like this.
Howste is offline  


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