The Delta Forum Lounge Thread — Everybody is Welcome! 2005-2018
Jun 16, 2015, 7:05 pm
Join Date: Apr 2009
Location: SoCal (ONT), PVD/BOS, JAX, RSW
Programs: AA/US PlatPro & 1.05MM, DL Plat (challenge), UA dirt
Posts: 3,189
Jun 16, 2015, 11:52 pm
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Jun 17, 2015, 9:12 am
Join Date: Jan 2008
Location: NYC, MSY
Programs: DL DM, 1.5MM, NEXUS, Sky Club Lifetime, Admirals Club Lifetime, LowValueCustomer everywhere
Posts: 6,447
Fun trip yesterday. MSY-LGA - left the gate on time an then while we were taxiing out, got hit with an ATC delay for LGA WX. Sat in a holding area for another 45 min or so. GREAT communication by the Captain about what was going on. Then got caught by a ground stop. Since it was starting to get uncomfortable in the heat, the Captain returned to the gate, let everyone debark and refueled. When we finally got going with a 1:45 minute delay he made up a bunch of time so we were only about an hour late arriving. Thanked the Captain while debarking and wrote a nice note to CS.
Great entertainment before the flight. I witnessed an egregious performance by a NRSA DYKWIA in which she violated just about every rule and guideline that DL has regareding NRSA conduct, and even violated security. Wanted to video the performance but figured it might created a bigger hassle so I just documented it. That letter is going to HR, not CS.
Great entertainment before the flight. I witnessed an egregious performance by a NRSA DYKWIA in which she violated just about every rule and guideline that DL has regareding NRSA conduct, and even violated security. Wanted to video the performance but figured it might created a bigger hassle so I just documented it. That letter is going to HR, not CS.
Jun 17, 2015, 3:27 pm
Join Date: Dec 2004
Location: Ireland, UnderH20, AUA, Brooklyn
Programs: Delta Charter KM, DM180, RW, DM, SC, SkyBonus; HH Diamond, IHG Plt Amb, Global Ent, TWIC
Posts: 2,191
I just found out that this is Real Beer Week in ROC.
Will research what it entails other than real beer.
Luckily it wasn't Fake Beer Week. That seems to be the norm.
Will research what it entails other than real beer.
Luckily it wasn't Fake Beer Week. That seems to be the norm.
Jun 17, 2015, 3:34 pm
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Great entertainment before the flight. I witnessed an egregious performance by a NRSA DYKWIA in which she violated just about every rule and guideline that DL has regareding NRSA conduct, and even violated security. Wanted to video the performance but figured it might created a bigger hassle so I just documented it. That letter is going to HR, not CS.
Jun 17, 2015, 4:41 pm
Join Date: Apr 2009
Location: SoCal (ONT), PVD/BOS, JAX, RSW
Programs: AA/US PlatPro & 1.05MM, DL Plat (challenge), UA dirt
Posts: 3,189
Yum, yum, the drinks are flowing at this random bar here in the 8eme 
However, dealing with DL at LAX made me remember when I couldn't stand DL's IRROPs handling for partner elites--everything had to be pushed for, and the VIP entrance was not available as well as SkyPriority. And, it took 2 Red Coats, and a station supervisor working with the help desk to fix the ticket, and then I had to get the station manager involved to just have the LAX-CDG pushed to LX so I could fly LAX-ZRH-CDG. And then I had to push some more as they were going to give me a Y seat, even though the fare class was D.
It's as if all the airlines nowadays such at handling IRROPs because my last adventure with UA involved waiting for a gate at EWR and mis-connecting.
However, dealing with DL at LAX made me remember when I couldn't stand DL's IRROPs handling for partner elites--everything had to be pushed for, and the VIP entrance was not available as well as SkyPriority. And, it took 2 Red Coats, and a station supervisor working with the help desk to fix the ticket, and then I had to get the station manager involved to just have the LAX-CDG pushed to LX so I could fly LAX-ZRH-CDG. And then I had to push some more as they were going to give me a Y seat, even though the fare class was D.
It's as if all the airlines nowadays such at handling IRROPs because my last adventure with UA involved waiting for a gate at EWR and mis-connecting.
Jun 17, 2015, 5:02 pm
Join Date: Jan 2008
Location: NYC, MSY
Programs: DL DM, 1.5MM, NEXUS, Sky Club Lifetime, Admirals Club Lifetime, LowValueCustomer everywhere
Posts: 6,447
There really isn't an appropriate thread (it doesn't involve upgrades). 99% of people wouldn't realize that it was happening even if the details were posted. I believe that it's been reported by the proper people.
I think that it's important for people to know that the vast majority of DL employees don't try to abuse the system and don't look kindly on the small minority that do.
I think that it's important for people to know that the vast majority of DL employees don't try to abuse the system and don't look kindly on the small minority that do.
Jun 17, 2015, 5:40 pm
Join Date: Dec 2004
Location: Ireland, UnderH20, AUA, Brooklyn
Programs: Delta Charter KM, DM180, RW, DM, SC, SkyBonus; HH Diamond, IHG Plt Amb, Global Ent, TWIC
Posts: 2,191
There really isn't an appropriate thread (it doesn't involve upgrades). 99% of people wouldn't realize that it was happening even if the details were posted. I believe that it's been reported by the proper people.
I think that it's important for people to know that the vast majority of DL employees don't try to abuse the system and don't look kindly on the small minority that do.
I think that it's important for people to know that the vast majority of DL employees don't try to abuse the system and don't look kindly on the small minority that do.
None of this "nothing to see here, move along."
Jun 17, 2015, 6:20 pm
Join Date: Aug 2012
Location: SLC
Programs: DL FO, KM, & 1.7MM; UA nothing; HH♦; National EE
Posts: 6,344
Fun trip yesterday. MSY-LGA - left the gate on time an then while we were taxiing out, got hit with an ATC delay for LGA WX. Sat in a holding area for another 45 min or so. GREAT communication by the Captain about what was going on. Then got caught by a ground stop. Since it was starting to get uncomfortable in the heat, the Captain returned to the gate, let everyone debark and refueled. When we finally got going with a 1:45 minute delay he made up a bunch of time so we were only about an hour late arriving. Thanked the Captain while debarking and wrote a nice note to CS.
Great entertainment before the flight. I witnessed an egregious performance by a NRSA DYKWIA in which she violated just about every rule and guideline that DL has regareding NRSA conduct, and even violated security. Wanted to video the performance but figured it might created a bigger hassle so I just documented it. That letter is going to HR, not CS.
Great entertainment before the flight. I witnessed an egregious performance by a NRSA DYKWIA in which she violated just about every rule and guideline that DL has regareding NRSA conduct, and even violated security. Wanted to video the performance but figured it might created a bigger hassle so I just documented it. That letter is going to HR, not CS.
I left my house at 5:00 am and got to the hotel at 1:30 am. What a fantastic day!
Jun 17, 2015, 6:41 pm
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
There really isn't an appropriate thread (it doesn't involve upgrades). 99% of people wouldn't realize that it was happening even if the details were posted. I believe that it's been reported by the proper people.
I think that it's important for people to know that the vast majority of DL employees don't try to abuse the system and don't look kindly on the small minority that do.
I think that it's important for people to know that the vast majority of DL employees don't try to abuse the system and don't look kindly on the small minority that do.
We know the vast majority of DL employees don't abuse the system (except for the occasional shena).
Jun 17, 2015, 6:44 pm
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
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Posts: 21,373
would LGA-BOS have been an option?
Jun 17, 2015, 7:27 pm
A FlyerTalk Posting Legend
Join Date: Jun 2004
Location: Either at the shooting range or anywhere good beer can be found...
Posts: 51,054
Jun 17, 2015, 9:39 pm
Join Date: Nov 2010
Location: Planet Earth
Programs: | *G | STE | HGP ♦ | SPG Au | MR Au
Posts: 3,772
Yum, yum, the drinks are flowing at this random bar here in the 8eme
However, dealing with DL at LAX made me remember when I couldn't stand DL's IRROPs handling for partner elites--everything had to be pushed for, and the VIP entrance was not available as well as SkyPriority. And, it took 2 Red Coats, and a station supervisor working with the help desk to fix the ticket, and then I had to get the station manager involved to just have the LAX-CDG pushed to LX so I could fly LAX-ZRH-CDG. And then I had to push some more as they were going to give me a Y seat, even though the fare class was D.
It's as if all the airlines nowadays such at handling IRROPs because my last adventure with UA involved waiting for a gate at EWR and mis-connecting.
However, dealing with DL at LAX made me remember when I couldn't stand DL's IRROPs handling for partner elites--everything had to be pushed for, and the VIP entrance was not available as well as SkyPriority. And, it took 2 Red Coats, and a station supervisor working with the help desk to fix the ticket, and then I had to get the station manager involved to just have the LAX-CDG pushed to LX so I could fly LAX-ZRH-CDG. And then I had to push some more as they were going to give me a Y seat, even though the fare class was D.
It's as if all the airlines nowadays such at handling IRROPs because my last adventure with UA involved waiting for a gate at EWR and mis-connecting.
It is quite well known that DL's system doesn't communicate with AF/KL's system. Which makes me wonder even more why DL handles AF/KL's NA ticket sale.
Either way I am glad you got to Paris sooner than later.
I am quite thankful that in my 2-3MM BIS, I haven't had much IRROPs. And IRROPs have only happened to me only after I've joined FT. Even then, IRROPs have been more of a blessing than a curse for me.
I think this was my first IRROPs:
DL: Sir, I'm sorry, due to an equipment change, we don't have enough business class seats for you on the DL flight. Can we put you in SQ business class instead?
Me: Sure, thank you. (Jumping for joy that I got upgraded to SQ, and ignorant to the fact it was an IRROP and what that meant)
DL: As a token, we will also issue you a US$500 voucher for the change. Is that ok?
Me:
That is lovely. Thank you. (wondering why I scored even more.)
DL: I'll e-mail you the new itinerary. Thank you for your cooperation and choosing DL as a PM/DM, have a good evening.
Me: Sure, thank you. (Jumping for joy that I got upgraded to SQ, and ignorant to the fact it was an IRROP and what that meant)
DL: As a token, we will also issue you a US$500 voucher for the change. Is that ok?
Me:
That is lovely. Thank you. (wondering why I scored even more.)DL: I'll e-mail you the new itinerary. Thank you for your cooperation and choosing DL as a PM/DM, have a good evening.
Last edited by DHalltheway; Jun 17, 2015 at 9:48 pm
Jun 17, 2015, 10:24 pm
Join Date: Jul 2014
Location: ATL
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Posts: 662
Jun 17, 2015, 11:13 pm
Join Date: Nov 2010
Location: Planet Earth
Programs: | *G | STE | HGP ♦ | SPG Au | MR Au
Posts: 3,772
Dumb luck and my carriers of choice prior to FT are all Asian-based carriers.
my first delayed bag was after 2-3mm bis. I haven't lost a bag yet.
The delayed bag wasn't a big deal to me either because I was on holiday. I got back about $2,000 from UA and insurance (Or 2/3 of my ticket) and a chunk of miles.
I recall telling my friend I never had a bag delay after flying 2-3mm 2 years ago (first and second time was last year). His jaw dropped in shock and he was insanely jealous.
my first delayed bag was after 2-3mm bis. I haven't lost a bag yet.
The delayed bag wasn't a big deal to me either because I was on holiday. I got back about $2,000 from UA and insurance (Or 2/3 of my ticket) and a chunk of miles.
I recall telling my friend I never had a bag delay after flying 2-3mm 2 years ago (first and second time was last year). His jaw dropped in shock and he was insanely jealous.
Last edited by DHalltheway; Jun 17, 2015 at 11:33 pm