Booking/flying on Virgin Atlantic…how long for the trip to post on DL
#31
Join Date: Apr 2015
Location: SFO
Programs: DL Charter DM/DM/2MM, IHG Diamond Elite
Posts: 1,925
As I posted in my own thread elsewhere, I did a SFO>LHR>JNB>LHR>SFO trip departing 9 Nov and arriving back on 14 Nov and booked exactly the same way as you did, and I’m also still waiting for everything to post on DL.com. Somewhat frustrating for me is that I will have re-qualified as a DM, and coincidentally as a 2MM, and this is obviously putting me lower on the complimentary upgrade lists on the flights I’ve been flying since! Oh well, it is what it is! Let us know when your flights have posted, and I’ll do the same!
#32
Join Date: Aug 2010
Posts: 6
SAV/ATL legs on DL; MQMs/MQDs posted the same day.
MAN/CDG/ATL legs codeshare on AF metal; MQMs/MQDs posted one day after arrival.
ATL/MAN leg codeshare on VS metal; MQMs/MQDs posted TEN days after arrival.
For what it's worth, I called both Virgin and Delta 2-3 days after flying the ATL/MAN leg to ask for the credit to be posted. Not sure if that expedited things at all.
#33
Join Date: Jun 2010
Location: Maryland
Programs: DL-Diamond, Marriott Titanium
Posts: 459
Flew SAV/ATL/MAN/CDG/ATL/SAV in early November 2022. Tickets purchased directly on delta.com.
SAV/ATL legs on DL; MQMs/MQDs posted the same day.
MAN/CDG/ATL legs codeshare on AF metal; MQMs/MQDs posted one day after arrival.
ATL/MAN leg codeshare on VS metal; MQMs/MQDs posted TEN days after arrival.
For what it's worth, I called both Virgin and Delta 2-3 days after flying the ATL/MAN leg to ask for the credit to be posted. Not sure if that expedited things at all.
SAV/ATL legs on DL; MQMs/MQDs posted the same day.
MAN/CDG/ATL legs codeshare on AF metal; MQMs/MQDs posted one day after arrival.
ATL/MAN leg codeshare on VS metal; MQMs/MQDs posted TEN days after arrival.
For what it's worth, I called both Virgin and Delta 2-3 days after flying the ATL/MAN leg to ask for the credit to be posted. Not sure if that expedited things at all.
my 11/3 finally posted on 11/14. Still waiting on my 11/12. In all cases I have also had to call to ask for the credit to be posted (involving a skymiles desk hold) ....as I am coming upon my 10 day mark since I called about my 11/12 flight, hopefully it posts soon. VS has been the most annoying of any Delta partner I have flown when it comes to posting.
#34
Join Date: Jun 2010
Location: Maryland
Programs: DL-Diamond, Marriott Titanium
Posts: 459
Update after a second call my 11/12 flight posted today. Could be coincidence as on the call they just said they cant call VS to push it till 14 business day mark. But on 10 day mark it finally posted, previous flights were 7 and 9 days.
I have a VS flight next week that should put me over the line to requailify for diamond...I now understand the timeline and potential multi call process
I have a VS flight next week that should put me over the line to requailify for diamond...I now understand the timeline and potential multi call process
#35
Join Date: May 2005
Location: San Diego, CA
Programs: Hilton Lifetime Diamond, DL Diamond & 2M Miler, Marriott Titanium
Posts: 683
Thanks for the data points. I have a VS marketed DL operated trip to London in December. It's the last trip I need to requalify for Diamond.
#36
Join Date: Apr 2015
Location: SFO
Programs: DL Charter DM/DM/2MM, IHG Diamond Elite
Posts: 1,925
UPDATE…the SFO>LHR>JNB flights posted on Tuesday and the JNB>LHR>SFO flights posted today…however I miscalculated the MM total…I’m at 1,999,501, but have a SFO>LAX>LHR>SEA>SFO trip next week to fly on the VS A350-1000 to LHR, and the DL A330-900 to SEA on the return…two more types to tick off!
#37
Join Date: Feb 2017
Programs: DL DM MM, AA, HH, SPG, IHG
Posts: 7
Update to my 11/18 post - My VS flights (JFK-LHR-JNB roundtrip, no codeshare) finally posted to DL today, 20 days after 11/8 arrival. After getting nowhere with VS, I called the DL Diamond line on 11/21. Within a few hours the JFK-LHR and LHR-JFK legs posted. However, it took 2 more calls to get the LHR-JNB legs to post. Note that I try and only call the Diamond line M-F during normal business hours, so the Thanksgiving holiday added to the waiting time. But based on my prior experience with the same route (when I checked a bag), as well as forum comments from others, my lesson learned for any future partner airline travel, is to Always get a printed boarded pass at the airport with your sky miles number. This trip was carry on so I only used the digital boarding pass. Both VS and DL could always see my information in the system when I contacted them, but I believe this would have sped up the posting process, saving time and aggravation
#38
Join Date: Aug 2003
Posts: 2,374
Update to my 11/18 post - My VS flights (JFK-LHR-JNB roundtrip, no codeshare) finally posted to DL today, 20 days after 11/8 arrival. After getting nowhere with VS, I called the DL Diamond line on 11/21. Within a few hours the JFK-LHR and LHR-JFK legs posted. However, it took 2 more calls to get the LHR-JNB legs to post. Note that I try and only call the Diamond line M-F during normal business hours, so the Thanksgiving holiday added to the waiting time. But based on my prior experience with the same route (when I checked a bag), as well as forum comments from others, my lesson learned for any future partner airline travel, is to Always get a printed boarded pass at the airport with your sky miles number. This trip was carry on so I only used the digital boarding pass. Both VS and DL could always see my information in the system when I contacted them, but I believe this would have sped up the posting process, saving time and aggravation
#41
Join Date: Dec 2014
Location: BOS/SIN
Programs: DL PM, OZ Diamond Plus, BA Silver
Posts: 1,803
Flew BOS-LHR on 11/21 and still nothing posted either... wrote in with my claim yesterday so we'll see how long it takes. Odd because this was the return segment of a LHR-BOS rt and the outbound leg posted within 4 - 5 days but oh well
#42
Join Date: Feb 2017
Programs: DL DM MM, AA, HH, SPG, IHG
Posts: 7
#43
Join Date: Feb 2020
Location: London/JAX
Programs: DL PM, BA Gold, UA Silver, Marriott Titanium, Hilton Gold, Radisson Premium, Global Entry, CLEAR
Posts: 872
Call in, my mom flew JAX-JFK-LHR on a Virgin issued ticket with JFK-LHR on Virgin metal, JAX-JFK on Delta metal posted but JFK-LHR never posted. After about 3 weeks she called in and an agent pushed it through, showed up in the account as processing immediately and officially got processed within 12 hours after that call.
#44
Join Date: Oct 2009
Location: LHR
Programs: VS Flying Club, UA Mileage Plus
Posts: 167
I recommend calling as well. I had a similar experience except the return segment posted before the outbound segment. The person on the phone could see that I was marked as a 'no show' for that segment which was odd to begin with as then the return would have been canceled which it wasn't and I took with miles credited. The agent was able to submit a form from her end and in 3 months time I was credited with miles as if I travelled in Upper Class even though my ticket was for main cabin.
#45
Join Date: Dec 2014
Location: BOS/SIN
Programs: DL PM, OZ Diamond Plus, BA Silver
Posts: 1,803
Call in, my mom flew JAX-JFK-LHR on a Virgin issued ticket with JFK-LHR on Virgin metal, JAX-JFK on Delta metal posted but JFK-LHR never posted. After about 3 weeks she called in and an agent pushed it through, showed up in the account as processing immediately and officially got processed within 12 hours after that call.
I recommend calling as well. I had a similar experience except the return segment posted before the outbound segment. The person on the phone could see that I was marked as a 'no show' for that segment which was odd to begin with as then the return would have been canceled which it wasn't and I took with miles credited. The agent was able to submit a form from her end and in 3 months time I was credited with miles as if I travelled in Upper Class even though my ticket was for main cabin.
I recommend calling as well. I had a similar experience except the return segment posted before the outbound segment. The person on the phone could see that I was marked as a 'no show' for that segment which was odd to begin with as then the return would have been canceled which it wasn't and I took with miles credited. The agent was able to submit a form from her end and in 3 months time I was credited with miles as if I travelled in Upper Class even though my ticket was for main cabin.