FlyerTalk Forums - View Single Post - Booking/flying on Virgin Atlantic…how long for the trip to post on DL
Old Nov 28, 2022 | 8:07 pm
  #38  
shoodawg
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Aug 2003
Posts: 2,598
Originally Posted by jjskis
Update to my 11/18 post - My VS flights (JFK-LHR-JNB roundtrip, no codeshare) finally posted to DL today, 20 days after 11/8 arrival. After getting nowhere with VS, I called the DL Diamond line on 11/21. Within a few hours the JFK-LHR and LHR-JFK legs posted. However, it took 2 more calls to get the LHR-JNB legs to post. Note that I try and only call the Diamond line M-F during normal business hours, so the Thanksgiving holiday added to the waiting time. But based on my prior experience with the same route (when I checked a bag), as well as forum comments from others, my lesson learned for any future partner airline travel, is to Always get a printed boarded pass at the airport with your sky miles number. This trip was carry on so I only used the digital boarding pass. Both VS and DL could always see my information in the system when I contacted them, but I believe this would have sped up the posting process, saving time and aggravation
getting skymiles credit for flights on Air France, Aeromexico and Virgin has been very problematic for us 80% of the time. Your suggestion to get your paper boarding passes is spot on. Also image your purchase receipt. Beyond this, delta has even said they need to get confirmation from partners that we actually flew the segments. Usually has taken at least 3-4 weeks to see the credits. Even after very significant intervention.
shoodawg is offline