D1 Elevated Experience
#92




Join Date: Feb 2008
Location: Auckland, NZ/New York, NY/ATL
Programs: DL DM MM, BIS 2.5MM, EK Gold, SQ Gold, Marriott Gold, HH Gold, OW Emerald, HY Globalist
Posts: 5,513
#93
Original Poster
Join Date: Feb 2021
Programs: DL PM, Hilton Gold
Posts: 146
Back to the pink shirt, whilst you might not like the look and believe the premium cabins shouldnt be subjected as far as I know breast cancer is just as likely to effect d1 passengers as those in the last row of coach. I think the idea of the pink is breast cancer awareness and hey if a garish pink shirt results in a few lives saved I can deal plus fashion has changed I never wore jeans to the office twenty years ago now I can wear Jeans or even a skirt if I so desire
my objection is not to the color. I know that delta goes all in on the breast cancer thing during October. my objection to the shirt is that he was wearing a polo and jeans. he looked like a passenger, not cabin crew.
and while you may wear jeans or a skirt to the office, I am pretty sure that those items are not part of delta's appearance standard for cabin crew. if you have some kind of insider tip that delta has implemented casual Mondays for cabin crew, please share the memo.
#94

Join Date: Aug 2016
Location: ANC, NYC
Posts: 327
is DL perhaps staffing people who have not fully completed all of the safety-related training for additional help with inflight service, hence not wearing an FA uniform in case of confusion during an accident?
i recall reading similar in a TR where FAs were supplementing a crew on a wet-leased aircraft they hadn't been trained on.
i recall reading similar in a TR where FAs were supplementing a crew on a wet-leased aircraft they hadn't been trained on.
#95




Join Date: Mar 2016
Posts: 1,958
No menus, no addressing pax by name, 3 beverages on a 10 hour flight (and nearly five minutes to bring the beverage once ordered), single tray meal service. inconsistent timing between left aisle and right aisle (person in my row on left aisle got food nearly 10 minutes before I did).
also there appeared to be someone on the crew that wasn't a FA. I think they said a customer experience person, but he was helping with service. and he was terrible. he was also wearing a pink dri-fit polo and not a standard uniform. it was NOT a good look for a premium cabin
I'm normally pretty picky about my in flight experience so I obviously had some gripes. my husband is far less picky about service on a plane and even he said it was garbage.
is this the new normal, or is this another case of "every flight gets a different level of service so just roll the dice and hope for the best"
also, kind of an elitist sounding complaint, but why doesnt DL hold the main cabin people from exiting the plane until all of D1 is out? VS does this for UC and it makes complete sense as just one more tiny. perk for dropping a few grand. would be really nice to see DL provide the service they are marketing
also there appeared to be someone on the crew that wasn't a FA. I think they said a customer experience person, but he was helping with service. and he was terrible. he was also wearing a pink dri-fit polo and not a standard uniform. it was NOT a good look for a premium cabin
I'm normally pretty picky about my in flight experience so I obviously had some gripes. my husband is far less picky about service on a plane and even he said it was garbage.
is this the new normal, or is this another case of "every flight gets a different level of service so just roll the dice and hope for the best"
also, kind of an elitist sounding complaint, but why doesnt DL hold the main cabin people from exiting the plane until all of D1 is out? VS does this for UC and it makes complete sense as just one more tiny. perk for dropping a few grand. would be really nice to see DL provide the service they are marketing
I can't imagine the leap you took from "he was also wearing a pink dri-fit polo and not a standard uniform" for you to interpret that to mean that I have some kind of issue with delta supporting BCRF.
my objection is not to the color. I know that delta goes all in on the breast cancer thing during October. my objection to the shirt is that he was wearing a polo and jeans. he looked like a passenger, not cabin crew.
and while you may wear jeans or a skirt to the office, I am pretty sure that those items are not part of delta's appearance standard for cabin crew. if you have some kind of insider tip that delta has implemented casual Mondays for cabin crew, please share the memo.
my objection is not to the color. I know that delta goes all in on the breast cancer thing during October. my objection to the shirt is that he was wearing a polo and jeans. he looked like a passenger, not cabin crew.
and while you may wear jeans or a skirt to the office, I am pretty sure that those items are not part of delta's appearance standard for cabin crew. if you have some kind of insider tip that delta has implemented casual Mondays for cabin crew, please share the memo.
Why would anyone think that you object to the color?????
While you might be "pretty sure" that tennessetom wearing jeans or a skirt wouldn't adhere to Delta's "appearance standard for cabin crew", you seem to be clueless to the fact that the pink polo *does* adhere to their standards.
#96
A FlyerTalk Posting Legend




Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
I can't imagine the leap you took from "he was also wearing a pink dri-fit polo and not a standard uniform" for you to interpret that to mean that I have some kind of issue with delta supporting BCRF.
my objection is not to the color. I know that delta goes all in on the breast cancer thing during October. my objection to the shirt is that he was wearing a polo and jeans. he looked like a passenger, not cabin crew.
and while you may wear jeans or a skirt to the office, I am pretty sure that those items are not part of delta's appearance standard for cabin crew. if you have some kind of insider tip that delta has implemented casual Mondays for cabin crew, please share the memo.
my objection is not to the color. I know that delta goes all in on the breast cancer thing during October. my objection to the shirt is that he was wearing a polo and jeans. he looked like a passenger, not cabin crew.
and while you may wear jeans or a skirt to the office, I am pretty sure that those items are not part of delta's appearance standard for cabin crew. if you have some kind of insider tip that delta has implemented casual Mondays for cabin crew, please share the memo.
#97




Join Date: Jul 2008
Posts: 1,256
In the past, there were periods when DL employees who had contributed to certain charities were permitted to dress more casually, including jeans. This applied to FAs and SC agents at least, and probably all customer facing staff that would normally wear uniforms, with the probable exception of pilots. I agree it was a bit confusing in that one couldn't identify FAs easily; there was a flight where I had assumed that a nonrev was volunteering to help with the drink service.
https://www.deltashop.com/BCRF.html should you want to order your very own
You are correct that the jeans have traditionally been something the employees are allowed to wear in exchanged for making a donation.
#98
A FlyerTalk Posting Legend




Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
Is this a link for employees? I don't see the shirt (it's not available yet, so I can't see the price), but when I try to buy something else (or at least see whether there's a shipping charge), it asks me to log in and then doesn't seem to recognize my DL FF account password or the email I use.
#100




Join Date: Jul 2009
Location: LAX
Programs: AA 1MM; UA PS; DL DM
Posts: 181
I would respectfully disagree about this. Being off the plane more quickly means reaching things like immigration more quickly. If you're at the front of a very long queue to clear immigration, the time savings is certainly well over 12 seconds.
#101

Join Date: Feb 2016
Posts: 107
Heading to Italy next week, D1 to Rome. We'll compare the service to the last trip to Italy right before Covid.
Re: being let off the plane first, I've always noticed D1 could weave in to the folks standing in the aisle gunning for the door if a FA wasn't holding them back.
How long should a FA hold steerage class passengers back if D1 customers are slow to pack up their stuff and get their bags out of overhead??
Re: being let off the plane first, I've always noticed D1 could weave in to the folks standing in the aisle gunning for the door if a FA wasn't holding them back.
How long should a FA hold steerage class passengers back if D1 customers are slow to pack up their stuff and get their bags out of overhead??

